Close any open files. Then, navigate to Preferences > Generative AI.
Last updated on
Mar. 28, 2025
- Get started with generative AI
- Understand usage and policies
- Explore Acrobat Projects
- Set up and manage generative AI
- Explore generative AI features in Acrobat
- Use generative AI on Acrobat mobile
- Use generative AI on Adobe Scan
The generative AI features are turned on by default. To turn off the features, do the following:
Turn off generative AI features in Acrobat or Acrobat Reader desktop
-
-
To turn off the generative AI features, deselect Enable generative AI features in Acrobat, and then select OK.
Preference to turn on or turn off the generative AI features in Acrobat desktop
Preference to turn on or turn off the generative AI features in Acrobat desktop -
To turn on the generative AI features again, select Enable generative AI features in Acrobat, and select OK.
Turn off generative AI features in Acrobat on the web
-
Choose your profile at the upper-right corner, then select Settings.
-
Deselect Enable generative AI features in Acrobat, then select Save.
Preference to toggle generative AI features in Acrobat on the web
Preference to toggle generative AI features in Acrobat on the web
Note
If you're an admin and want to revoke access to generative AI features for your team or org, contact Adobe Customer Care.
Note
If you're a Teams user who is entitled to the new Acrobat, but is using the current Acrobat, enable the new Acrobat to see the generative AI features.
If you aren't entitled to the new Acrobat, contact your admin. The admin can contact Adobe Customer Care to get the new Acrobat enabled for you, so you can access the generative AI features.
Alternatively, for new Acrobat, your admin can set the bEnableAV2Enterprise registry key under FeatureLockDown (Lockable Settings) for Modern Viewer in the Acrobat Enterprise Toolkit (ETK) preference reference. The option is only available for Acrobat desktop.
