Adobe Connect is about to get faster, smarter, and younger with the upcoming Adobe Connect 12 upgrade, scheduled for Spring, 2022.
With this new upgrade, Adobe Connect’s legacy, the Flash-based Classic View will reach its end-of-life. Customers will no longer be able to host or join Adobe Connect sessions using the Classic View.
If you haven’t transitioned your Flash-based content and rooms to the HTML-based Standard View, then now would be the right time , ahead of Adobe Connect 12 release.
For more information, see Adobe Connect Classic View End of Life (EOL).
Read this document for details around the Adobe Connect 10.6.1 release, including release dates, upgrades, updates, improvements, and known issues.
Overview
Adobe Connect enables you to create state-of-the-art digital training, webinar, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.
The Adobe Connect 10.6.1 release incorporates various improvements and resolves several bugs.
Release dates
Adobe Connect 10.6.1 rolls out in the following phases:
Hosted services:
Starts on Feb 09, 2020. See Adobe Connect Downloads and Updates to know the migration schedule for your account.
On-premise deployments:
Will be available from Feb 17, 2020.
Managed services:
Contact your Adobe Connect Managed Services (ACMS) representative to schedule an update.
System requirements
Adobe Connect application
This update includes a new version of the Adobe Connect application for Mac and Windows. This is a non-mandatory version and older versions of the Adobe Connect application will continue to work with the Adobe Connect 10.6.1 release.
Users are prompted to install the new Adobe Connect application in the following scenarios:
- User share your screen or PowerPoint (PPTX format) files and do not have the Adobe Connect application installed.
If you are an administrator, ensure that end users have the latest Adobe Connect application and Adobe Flash Player (version 13.0 or later) installed. Download the Adobe Connect application from this page, or directly from the following URLs:
Upgrade paths for on-premise deployments
Here are the prerequisites for this release:
- From Adobe Connect 8.x, upgrade to Adobe Connect 9 then upgrade to Adobe Connect 10.6 before applying this patch
- From Adobe Connect 9.x, upgrade to Adobe Connect 10.6 before applying this patch
- From Adobe Connect 10.x, upgrade to Adobe Connect 10.6 before applying this patch
Issues resolved
Issue tracking number |
Issue description |
|---|---|
| 4110377 | Fixed an issue in HTML client where Presentation Playbar controls do not work when JAWS screen reader is enabled |
| 4110888 | Fixed an issue in HTML client where background image of PowerPoint slide is shown as mirror image in HTML client |
| 4111780 | Fixed an issue in HTML client where the Presentation Playbar control buttons were pixelated or stretching beyond the Playbar |
| 4111832 | Fixed an issue in HTML client where for certain PowerPoint content is crossing Pod boundary |
| 4112500 | Fixed an issue in HTML client where the audio and view were out of sync on iPAD devices |
| 4112504 | Fixed an issue where polls data is missing in Event reports but present in Seminar reports |
| 4112671 | Fixed an issue where the images were inconsistent in PowerPoint content in html client as well as flash client in comparison to the original PowerPoint file |
| 4112780 | Fixed an issue in HTML client where text block background color is missing in shared PowerPoint presentation |
| 4112783 | Fixed an issue in HTML client where in certain PowerPoint presentations the text was partially cut off |
| 4113272 | Fixed an issue in HTML client were the map images in shared PowerPoint presentation is inconsistent with the original image in the PowerPoint |
| 4113488 | Fixed an intermittent issue in HTML client where certain ppt/pptx files fails to load in Edge and Chrome |
| 4114714 | Fixed an issue where Customize HTML Meeting option under customization is not available for accounts where seminars is disabled |
| 4114810 | Fixed an issue where for certain accounts Adobe Connect desktop application showed only white-screen when launched from browser for 10.5 version |
| 4114945 | Fixed an issue where a certain pptx file is failing to upload to Adobe Connect meeting client |
| 4115093 | Fixed an issue where meeting room background image is not shown in HTML Recording player |
| 4115354 | Fixed an issue where words are missing in the flash client when PowerPoint presentation is uploaded in Adobe Connect flash meeting client |
| 4115463 | Added a new HTML client setting in Adobe Connect administration pages to let adminstrator disable HTML Recordings player for the entire account |
| 4115480 | Fixed an issue where PowerPoint presentations animations are not appearing correctly for numbered bullets |
| 4115536 | Fixed an issue where Time out is not shown in recording reports for users who have only view permission on the recording content |
| 4115687, 4115689 | Fixed an issue where PowerPoint slide index is not being displayed correctly for certain PowerPoints |
| 4115690 | Fixed an issue where when uploading certain ppt file in the meeting resulted in conversion failure |
| 4115692 | Fixed an issue in HTML Recording player where content in Web link pod and Whiteboard are not updated on seek |
| 4115775 | Fixed an issue where clicking on event dashboard is throwing error "Request not processed" |
| 4115779 | Fixed an issue where the Event invitation emails are not sent if a user is deleted from the event invitee list |
| 4115798 | Fixed an issue where the Compliance setting for disabling Private Chat is not working |
| 4116090 | Fixed an issue where for on-premise customers mp3 and mp4 not getting played in HTML recording player on servers migrated from older 9.X Connect version |
| 4116125 | Fixed an issue where Recording playback is stuck on connecting screen on HTML client incompatible browsers |
| 4116362 | Fixed an issue where PowerPoint presentation in Recording is not visible while opening in HTML Client |
| 4116416 | Fixed an issue where after the iOS update for iPad 13.1.2 the meeting room does not open in Adobe Connect mobile app |
| 4116420 | Fixed an issue where Telephony audio breaks in preview cluster for HTML client |
| 4116423 | Fixed an issue where audio and video is not in sync in HTML client |
| 4116424 | Fixed an issue where at times there a latency of 4-5 seconds in both video and audio in HTML client |
| 4116427 | Fixed an issue in HTML client where the host's cursor while sharing screen is not in sync with the shared audio and video for the participants |
| 4116517 | Fixed an issue where on Safari browsers at times video gets stuck in HTML client |
| 4116701 | Fixed an issue where in a room with phone dial-in and dial-option disabled, both Phone as well as Device Speaker/Microphone options are shown to participants joining the meeting audio in HTML client but on clicking any of these options nothing happens |
| 4116728 | Fixed and intermittent issue in HTML client where HTML Users are not able to enter into meeting/recording in EMEA cluster |
| 4116812 | Fixed an issue in HTML Recording player where ppt file is not loading when meeting access type is "Only registered users and accepted guests may enter the room" and recording is made public. |
| 4116879 | Fixed an issue where at times HTML client gets stuck/freezes when it have more than 1 hd video stream and 1 audio stream in meeting |
| 4116885 | Added an option for users to switch to Classic view option for HTML Recording player |
| 4116915 | Fixed an issue in HTML Recording player where image content is not shown when recording is made public. |
| 4116937 | Fixed an issue in HTML Client where there is a lag between Video and audio if the audio is published after video |
| 4117044 | Fixed an issue in HTML Recording player where in a recording with video the recording playbar hangs up when user seeks backward after playback is complete |
| 4117112 | Fixed an issue in Adobe Connect Central pages where Meetings page take a long time to load |
| 4117117 | Fixed an issue where the user is getting prompt to open the meeting in HTML while HTML client for participants option is disabled for the meeting room |
| 4117547 | Fixed an issue where the Captivate content in swf format published from Captivate 2019 is showing error in Adobe Connect meeting room |
| 4118006 | Fixed an issue where latency was faced while creating an event, particularly when selecting seminar room from “My Seminars” |
| 4118052 | Fixed an issue where Adobe Connect meeting rooms were not opening in moblie application on iPADs |