This document contains details about the Adobe Connect 12.2 release, including release dates, technical requirements, upgrades, improvements, and known issues.
Overview
Adobe Connect enables you to create rich digital training, webinars, and collaboration experiences. For an overview of Adobe Connect, see www.adobe.com/products/adobeconnect.html.
Adobe Connect 12.2 is a minor release introducing new features, improvements to existing features, greater accessibility and fixes to known issues.
Release dates
Adobe Connect 12.2 will roll out in the following phases:
Hosted services:
Upgrades will begin on Feb 18, 2023. See Adobe Connect Downloads and Updates to determine the upgrade date for your account.
On-premise deployments:
Will be available from Apr 3, 2023
Managed services:
Contact your Adobe Connect Managed Services (ACMS) representative, or private cloud provider, to schedule an upgrade.
What's new in Adobe Connect 12.2
Redesigned Entry Screen
The Room Entry Screen where Attendees could select the audio and video devices they wanted to use before joining the session has been redesigned and following improvements have been made
- Virtual Video backgrounds (public beta) - additional privacy when you are on camera
- Advanced noise suppression - hosts will be able to enable 'Enhanced Noise Suppression' for their rooms
- Screen share with system audio - optionally include system audio while screen sharing (available for Windows desktop application, Google Chrome/Chromium, and Microsoft Edge browsers only)
- Microphone muted notification - a prompt to unmute when you are trying to speak while your microphone is muted
New Chat Feature
- Pause chat - temporarily pause chatting to get everyone focused
System requirements
For the latest system requirements, see the Adobe Connect Technical Specifications page.
Adobe Connect application
This update includes a new version of the Adobe Connect desktop application for Windows and MacOS (version TBD to be released on Feb 16th, 2023). The new application will not be a mandatory upate, however it is recommended to upgrade to this latest version for the best experience.
You will be prompted to install or update the new Adobe Connect application in the following situations:
- You attempt to login to an Adobe Connect room using a previous version of the Adobe Connect desktop application.
- You select “Switch to desktop application” from the Adobe Connect room help menu.
If you are an IT administrator you can ensure that all users have the latest Adobe Connect application with our installer. Download the latest stand-alone or MSI installers for the Adobe Connect application from this page, or install directly from the following URLs:
Upgrade paths for on-premise deployments
Here are the prerequisites for this release:
- From Adobe Connect 8.x, upgrade to Adobe Connect 9.x
- From Adobe Connect 9.x, upgrade to Adobe Connect 12.0 before applying this patch
- From Adobe Connect 10.x, upgrade to Adobe Connect 12.0 before applying this patch
- From Adobe Connect 11.x, upgrade to Adobe Connect 12.0 before applying this patch
Issues resolved in server version 12.2
Issue Tracking Number |
Issue Description |
|---|---|
| 4136295 | Fixed an issue where PPT with autofit option were failing to convert |
| 4136595 | Fixed an issue where recording errors and audio dropouts were seen in multiple sessions |
| 4136820 | Fixed an issue where 'continue in browser' message was shown in Firefox even when the desktop application is installed |
| 4136949 | Fixed an issue where operator assisted audio line was not working in the Enhanced Audio Video enabled rooms |
| 4137005 | Fixed an issue where 'Connection terminated' error was received while creating a duplicate seminar session |
| 4137035 | Fixed an issue where some user uploaded files were not visible in the user content folder |
| 4137205 | Fixed an issue where .ppt file format was failing to upload |
| 4137210 | Fixed an issue were some recordings were missing VOIP audio for part of the recording |
| 4137241 | Fixed an issue where 'Spotlight speaker' stayed active when using 'Single speaker view' |
| 4137278 | Fixed an issue where full 'System usage report' was empty after Oct 5th on EMEA3 |
| 4137506 | Fixed an issue where a host was getting participant entry screen |
| 4137667 | Fixed an issue where screen share was black in an Enhanced Audio Video enabled room for few minutes |
| 4137685 | Fixed an issue where for some recordings could not be downloaded |
| 4137764 | Fixed an issue where for a user the seminar room launched with white screen in both browser and desktop application |
| 4138132 | Fixed an issue where a certain PPTX file could not be uploaded in both content library and room |
| 4138335 | Fixed an issue where 'Preview Screen' was not updating when screen sharing on Windows |
| 4138431 | Fixed an issue where 'random effect animation' option was causing the PPT conversion failure |
| 4138447 | Fixed an issue where a particular recording was not playing in Chrome or Edge browser while playing in other supported browsers |
| 4138816 | Fixed an issue where second level folders were empty when creating a Training Course |
| 4139464 | Fixed an issue where screenshare of 'PDF Annotator' was freezing |
Issues resolved in desktop applications
Issue Tracking Number |
Issue Description |
|---|---|
| 4123575 | [Mac] Fixed an issue where certain keyboard keys (function keys, control, and special character keys) were not sent during remote control of screen share |
| 4137234 | [Win] Fixed an issue where Windows 11 system themes were displaying incorrectly during screen share |
| 4137647 | [Mac] Fixed an issue where the shift key being held down while typing multiple characters was not sent properly during remote control of screen share |
| 4137652 | [Win] Fixed an issue where some participants heard varying amounts of audio lag for some speakers |
| 4137668 | [Win] Fixed an issue where the application crashed when stopping screen share with system audio |
| 4138043 | [Win] Fixed an issue when screen sharing PDF Annotator |
| 4138272 | [Win] Fixed an issue where the screen appeared skewed or slanted when screen sharing from Windows at a specific resolution of 1366x768 |
| 4138436 | [Mac] Fixed an issue where screen share appeared black when publishing from certain Macs with resolution set at 1496x967 |
| 4139592 | [Win] Fixed an issue where the screen appeared blurry when sharing certain applications |