Unified Acrobat for enterprise users

Applies to enterprise & teams.

The unified version of Acrobat is now available for enterprises to deploy. This article provides details on Adobe’s Unified app installer and some important procedures to customize the Adobe installations.

Why deploy unified Acrobat on enterprises?

To streamline installs and simplify app management for large enterprises, Adobe now delivers a unified Acrobat and Reader all-language (MUI) installer. Adobe’s single-app initiative provides both Acrobat and Reader functionality via a single installer, a common default install location, and a common executable and configuration mechanism.

Note the following benefits:

  • A single default install path that simplifies product deployment and management:
    Windows C:\Program Files\Adobe\Acrobat DC
    macOS /Applications/Adobe Acrobat DC
  • Unified Acrobat supports the easy-to-manage Shared Device Licensing method.
  • Available features are determined by the licensing or activation credential rather than installing two different products. Users with Acrobat rights get those features on sign-in and other users get Reader functionality.
  • Two app installs are no longer required.
  • Automatic and managed updates workflows continue unchanged.

More information

How to use unified Acrobat in read-only mode in Windows?

If you need to run Acrobat in reader mode without users being required to log in, make the following registry changes:

  1. Open the Windows registry.

  2. Navigate to the following location:
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

    1. Add the following string value:
      “bIsSCReducedModeEnforcedEx”=dword:00000001
    2. Create the following key:
      cIPM
      Then add the following string value under this key:
      “bDontShowMsgWhenViewingDoc”=dword:00000000

How to use unified Acrobat in read-only mode in macOS?

  1. Execute the following commands with sudo to create the bIsSCReducedModeEnforcedEx setting and enable it:

    • /usr/libexec/PlistBuddy -c "Delete :DC:FeatureLockdown:bIsSCReducedModeEnforcedEx" /Library/Preferences/com.adobe.Acrobat.Pro.plist
    • /usr/libexec/PlistBuddy -c "Add :DC:FeatureLockdown:bIsSCReducedModeEnforcedEx bool true" /Library/Preferences/com.adobe.Acrobat.Pro.plist
  2. Confirm that the setting has been applied with the following command, which should return 'true':

    /usr/libexec/PlistBuddy -c "Print :DC:FeatureLockdown:bIsSCReducedModeEnforcedEx" /Library/Preferences/com.adobe.Acrobat.Pro.plist

  3. Execute the following commands with sudo to create the  bDontShowMsgWhenViewingDoc setting and enable it:

    • /usr/libexec/PlistBuddy -c "Delete :DC:FeatureLockdown:cIPM:bDontShowMsgWhenViewingDoc" /Library/Preferences/com.adobe.Acrobat.Pro.plist
    • /usr/libexec/PlistBuddy -c "Add :DC:FeatureLockdown:cIPM:bDontShowMsgWhenViewingDoc bool false" /Library/Preferences/com.adobe.Acrobat.Pro.plist
  4. Confirm that the setting has been applied with the following command, which should return 'true':

    /usr/libexec/PlistBuddy -c "Print :DC:FeatureLockdown:cIPM:bDontShowMsgWhenViewingDoc" /Library/Preferences/com.adobe.Acrobat.Pro.plist

  5. Reboot for these changes to take effect, or restart the preference services daemon by running "killall cfprefsd" via sudo.

How to stop the automatic upgrade of Acrobat Reader 32-bit to Acrobat Reader 64-bit?

If you have deployed the 32-bit version of Acrobat Reader, use the following procedure to stop the Acrobat Reader 32-bit application from automatically upgrading to the 64-bit version. Create the following registry key before the first launch of the application:

  1. In Start > Search, type RegEdit and press Enter. The Registry Editor is displayed.

  2. Browse to 

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown.

  3. Create the following key:
    Key: bUpdateToSingleApp
    Data type: REG_DWORD
    Default Value: 0

  4. Close Registry Editor.

Important:

Even though the above registry changes will stop the automatic upgrade to Acrobat 64-bit, the upgrade can still be done if Acrobat is installed on the computer via:

  • The Creative Cloud desktop app.
  • A package containing Acrobat.

Can I download and install Adobe Acrobat or Adobe Reader 32-bit version to a 64-bit Windows machine?

To download and install Acrobat

You cannot use the package workflow in the Adobe Admin Console to deploy the 32-bit version of Acrobat to a 64-bit machine. However, if you have a reason to install the 32-bit version of Acrobat on a 64-bit machine, download the 32-bit installer. And then follow the installation steps in this article.

To download and install Adobe Reader

If you have the need to install Adobe Reader 32-bit on a Windows 64-bit, machine:

  1. Go to this page.

  2. Click More download options.

  3. In the Version drop-down, ensure that the 64-bit version is not selected.

  4. Click Download Acrobat Reader.

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