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Creative Cloud

Creative Cloud

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  1. Creative Cloud User Guide
  2. Introduction to Creative Cloud
    1. Common questions | Creative Cloud
    2. Creative Cloud system requirements
    3. Creative Cloud file sync | Known issues
  3. Download, install, set up, and update
    1. Download Creative Cloud apps
    2. Open Creative Cloud apps
    3. Start workspace
    4. Update Creative Cloud apps
    5. Change the language of your Creative Cloud apps
    6. Uninstall the Creative Cloud desktop app
    7. Uninstall or remove Creative Cloud apps
    8. Fix errors installing Adobe apps
    9. How and when to use the CC Cleaner tool
    10. Apps available for download
  4. Manage your account
    1. Changes to Creative Cloud for individual plans
    2. Changes to Creative Cloud for teams plans
    3. Web and mobile access with new Adobe Creative Cloud plans
    4. Convert a Creative Cloud trial to a paid membership
    5. Reset your Adobe password
    6. Change your Adobe plan
    7. Update credit card and billing address
    8. View, download, or email your Adobe invoice
    9. Fix a failed or missed payment
    10. Cancel Adobe trial or subscription
    11. Find support for free and discontinued products
    12. Sign in to your Adobe account
    13. Sign in to your company or school account
    14. Understand Creative Cloud subscription terms and refund policies
  5. Creative services
    1. Using Adobe Stock in Creative Cloud apps
    2. Using Adobe Fonts in Creative Cloud apps
    3. Upload your fonts to Creative Cloud
    4. Creative Cloud Market is no longer available
  6. Collaboration and storage services
    1. What are cloud documents
    2. Cloud documents FAQ
    3. Create or convert files to cloud documents
    4. Set up cloud documents to use offline
    5. Revert to an earlier version of a cloud document
    6. Share your work for commenting
    7. Why can't I see my cloud documents offline?
    8. Creative Cloud Libraries
    9. Collaborate on Creative Cloud Libraries and folders
    10. Collaboration FAQ
    11. Sync your files using cloud storage
    12. Find how much cloud storage you have
    13. Set sync options
    14. Discontinuation of Creative Cloud Synced files
    15. Download Synced files and content
  7. Projects
    1. Project overview
    2. Create Projects
    3. Share Projects
    4. Create new folders and libraries
    5. Move folders and libraries
  8. Organize libraries
    1. Create groups in libraries
    2. Delete groups in libraries
    3. Delete elements in libraries
    4. Move elements in libraries
  9. Creative Cloud mobile apps
    1. Common questions | Mobile apps
    2. Adobe Creative Cloud for mobile
  10. Enterprise and teams
    1. Enterprise Learn and Support
    2. Teams Learn and Support
    3. Quick start guide for team members
  11. Adobe Content Authenticity
    1. Content Credentials overview
    2. Use Content Credentials
    3. Adobe Content Authenticity (Beta)
    4. Inspect tool on Adobe Content Authenticity (Beta)
    5. Adobe Content Authenticity Chrome browser extension
    6. Content Credentials Generative AI training and usage preference
    7. Connect accounts for creative attribution
  12. Generative AI in Creative Cloud
    1. Generative credits access and use

Get started with Creative Cloud by downloading and installing your apps. Whether you're setting up for the first time or adding apps to a new computer, follow these steps to get up and running.

Tip:

You can install Creative Cloud apps on multiple computers. Learn more.

Get started with Creative Cloud apps

  1. Sign in to the Adobe Home website.

    You'll see all available apps in your subscription.

    Note:

    If you're using an account provided by your school or company, you may need to request access to specific apps through your IT administrator.

  2. Find the app you want to install and select the Download or Install button next to it.

    The Creative Cloud desktop app will automatically download with your first app installation.

    The Apps tab of the Creative Cloud web shows the apps available to launch, install, open in browser, or open in desktop.
    Our web apps don’t require installation. You can launch them in a browser window by selecting Open.

    Note:

    Looking only for the Creative Cloud desktop app? You can download it directly. 

  3. Locate the downloaded installer file (usually in your Downloads folder) and double-click the file to launch the installer.

  4. Follow the onscreen instructions to complete the installation. 

    The Creative Cloud desktop app will open automatically once installation is complete

  5. Once you have the Creative Cloud desktop app installed, select Install next to any additional apps you want.

Video: How to download and install your Creative Cloud apps

Troubleshoot common issues

Most errors are associated with a code. To find instructions for your error code, see Fix errors installing Creative Cloud apps.

For connectivity issues, see Fix common connectivity issues.

Sign out and then sign in to the Creative Cloud desktop app. If the issue still persists, see Stop Creative Cloud from showing trial mode after purchase. 

Deactivation disconnects your apps from a specific computer, and lets you run them on another computer. You can sign out (or deactivate) using your Adobe accounts page.

If you receive an "Activation limit reached" or "Sign-in failed" error, see Creative Cloud "Activation limit reached" or "Sign-in failed" error.

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