Understand the features available on the e-signing page.
The e-Sign page layout and feature summary.
The e-signing page is loaded after a recipient accesses the agreement through the email link or the signing URL and agrees to the Terms of Use (if challenged to do so). This is the environment where all agreements are reviewed and signed.
A good understanding of the e-signing page can be very helpful in efficiently completing, delegating, or declining to sign an agreement.
Acrobat Sign Solutions tiers of service have controls to enable the new esigning experience.
This updated version of the e-signing experience supports the most common features that senders rely on. However, not all features are supported at this time. Updates delivered in future releases will support additional features.
The e-sign page is highly customizable. If you don't see a feature in your environment, the sending group has explicitly disabled the functionality.
The logo displayed in the upper-left corner of the page is defined by the group that sent the agreement.
If no logo is configured at the group or account level, the default Adobe Acrobat Sign logo is used.
Clicking into the logo area opens the Acrobat Sign login page for the account that sent the agreement.
The Agreement Name is displayed at the top-center of the page.
This is the same name displayed on the Manage page and presented in the recipient emails.
If the agreement name is truncated, you can hover your pointer over the name to cause a balloon to pop out under the name, showing the full string.
The Options list provides
- The Global and Private messages for the recipient
- The actions available to the user that don't directly support completing the agreement on the e-sign page:
- Decline to sign - Decline and cancel the agreement.
- Delegate signing to another - Allows the recipient to delegate their authority within the agreement.
- Clear document data - Clear all changes to fields assigned to the recipient, restoring them to their original values.
- Download PDF - Download a PDF of the agreement content.
- View document history - Open the agreement Activity list which shows all of the logged events for the agreement up to the current time.
Search for any word or word part in the agreement by typing into the Find text in document field.
The search feature includes all of the agreement's searchable content, provided a searchable document is the original basis of the agreement (.pdf, .doc, .rtf, etc.). Images cannot be searched for text.
Text outside the scope of the agreement (e.g., labels in the PDF viewer) is not searchable.
Selecting the question mark in the upper-right corner of the page opens a submenu for support and legal notices:
- User Guide
- Tutorials
- Contact Support
- Legal Notices
- Adobe Copyright
- Adobe Trademark
- Terms of Use
- Privacy Policy
- Cookie Preferences
- Third-party notices, terms, and conditions
The elements of the e-signing page within the control of Acrobat Sign are all localized, and the recipient may change those elements to any one of the languages visible in the Language dropdown.
Changing the language selector updates the recipient experience in real time.
The Language selector does not translate the contents of the agreement itself. Only the labels and text that are part of the global Acrobat Sign service.
The body of the agreement may have fields with which the recipient can interact. Only fields intended for the recipient are available to fill. Some may be required, and others may not be. All required fields must be interacted with before the recipient can complete their actions for the agreement.
Use the navigation arrow or the Tab key on your keyboard to advance the cursor focus through the fields (left to right; top to bottom).
Agreements are created from one or more files with one or more pages concatenated into one PDF file.
To the right of the agreement's main body are the page controls containing three functional groups:
- Page navigation:
- There are two numbers at the top of the control set.
- The top number is the page that is currently displayed. Editing this number changes the page display to the entered number.
- The bottom number is the total number of pages in the agreement.
- The chevron symbols pointing up and down will move the visible page up and down (respectively) by one page.
- There are two numbers at the top of the control set.
- Page display - The page icon can be selected to adjust to fit the page content within the existing window or fit the content to fill the width of the window.
- Page Magnification - Two magnifying glass icons, one with a plus and one with a minus symbol, will increase and decrease (respectively) the magnification of the agreement within the current window size.
Required fields are summarized in the required fields remaining counter.
The counter highlights how many required fields are left for the recipient to fill before the recipient can complete their signature process. Non-required fields are not included in the count.
Arrows on either side of the counter advance the field focus to the next or previous required field.
The classic interface documentation is available for users who are still using the classic experience.
Things to know
- If the group sending the agreement has Download individual documents enabled, the new esigning environment will not be available for recipients. The classic page will be used instead.
- If Bio Pharma settings are enabled, the new resigning environment will not be available, and the classic page will be used instead.