Go to the Users tab in Acrobat Sign.
Last updated on
Jun 23, 2025
Alert:
This article contains prerelease information. Release dates, features, and other information are subject to change without notice.
System and Product Admins can update a user’s Admin Console Administrator Roles directly from their Acrobat Sign profile—no need to switch to the Admin Console. Changes sync in real time.
To edit the users, you must be a System Admin or Product Admin in the Adobe Admin Console.
- If you don’t have the right role, the option to edit the user is disabled.
- System Administrators can assign Product Administrator and Support Administrator roles.
- Product Administrators can only assign Product Administrator roles.
Configuration
Availability:
- Acrobat Standard and Acrobat Pro: Not Configurable.
- Acrobat Sign Solutions: Supported for VIP/VIPMP licensed accounts only.
- Acrobat Sign for Government: Not Supported.
Configuration scope:
- Account-level administrators can edit users in any group.
- Group-level administrators can only edit users in their group.
Access this feature by navigating the administrator's configuration menu to Users > Activated Users
Edit a user's Admin Console roles from the Users tab
To edit a user's profile and adjust the user's Admin Console permissions:
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Select the userID from the list of users to expose the action links available.
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Select Edit User Details.
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Assign Admin Console Administrator Roles:
- Product Administrator - Has the authority to add users to the Acrobat Sign service and manage product profiles within the Adobe Admin Console.
- Support Administrator - Has the authority to open cases with the Adobe Support team.
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Select Save to complete the update.
