Last updated on
Aug 1, 2024
Product support is available for the products and versions listed below. Products without a version number are continuously updated, and the latest update is supported. The level of support may differ among versions and among products. Please consult the following pages for more details:
| Supported perpetual products | Versions |
|---|---|
| Adobe Access | 4.0 |
| Adobe Acrobat Classic | 2024 |
| Adobe Acrobat Pro 2020 | 2020 |
| Adobe Acrobat Standard 2020 | 2020 |
| Adobe Business Catalyst | |
| Adobe Captivate Classic | 2019 |
| Adobe Central Pro Output Server (and related products) | Info |
| Adobe ColdFusion | Releases 2021 and 2023 |
| Adobe ColdFusion Builder | Releases 2016 and 2018 |
| Adobe Connect | Adobe Connect 10.5 and later versions. |
| Adobe Connect Enterprise Server | 9 |
| Adobe Content Server | 6 |
| Adobe Contribute | 6.5 |
| Adobe Creative Cloud | |
| Adobe Creative Cloud for teams | |
| Adobe Creative Cloud for enterprise | |
| Adobe Creative Suite Design & Web Premium | (Gold Plan Info) |
| Adobe Creative Suite Design Standard | (Gold Plan Info) |
| Adobe Creative Suite Master Collection | (Gold Plan Info) |
| Adobe Creative Suite Production Premium | (Gold Plan Info) |
| Adobe Digital Editions | 4.5 |
| Adobe Director | 12 |
| Adobe Document Cloud | |
| Adobe Document Server | Info |
| Adobe Flash Media Server | 4.5 |
| Adobe FrameMaker | - September 2022 release - Summer 2020 release (security patches only) |
| Adobe FrameMaker Publishing Server | - December 2022 release - Summer 2020 release (security patches only) |
| Adobe LiveCycle Designer | Info |
| Adobe LiveCycle products | Info |
| Adobe Marketing Cloud | |
| Adobe Media Server | 5.0 |
| Adobe PhoneGap Build | |
| Adobe Photoshop Elements | Releases 2024 and 2023 |
| Adobe Premiere Elements | Releases 2024 and 2023 |
| Acrobat Reader | (Gold Plan Info) |
| Adobe RoboHelp | - September 2022 release - Summer 2020 release (security patches only) |
| Adobe RoboHelp Server |
RoboHelp Server 11 |
| Adobe Technical Communication Suite | September 2022 release |
| Support for Gold Plan Members | End of Support |
|---|---|
| Adobe Acrobat Pro 2020 | 06/01/2025 |
| Adobe Acrobat Standard 2020 | 06/01/2025 |
| Adobe Acrobat Pro 2017 | 06/06/2022 |
| Adobe Acrobat Standard 2017 | 06/06/2022 |
| Adobe Acrobat 2015 (classic) | 04/07/2020 (extended until 7/7/2020) |
| Adobe Acrobat XI Pro | 10/15/2017 |
| Adobe Acrobat XI Standard | 10/15/2017 |
| Adobe Acrobat X Suite | 11/23/2015 |
| Adobe Acrobat 3D 7.x | 01/30/2011 |
| Adobe Acrobat 3D 8.x | 05/29/2012 |
| Adobe Acrobat 9 Pro Extended | 06/26/2013 |
| Adobe Acrobat Professional 8.x | 11/03/2011 |
| Adobe Acrobat 9 Pro | 06/26/2013 |
| Adobe Acrobat X Pro | 11/15/2015 |
| Adobe Acrobat Standard 8.x | 11/03/2011 |
| Adobe Acrobat 9 Standard | 06/26/2013 |
| Adobe Acrobat X Standard | 11/15/2015 |
| Creative Suite and point products CS5, CS5.5 | 01/31/2014* |
| Creative Suite and point products CS6 | 06/01/2014** |
| Acrobat Reader 8.x | 11/03/2011 |
| Acrobat Reader 9.x | 06/26/2013 |
| Acrobat Reader X | 11/18/2015 |
| Acrobat Reader XI | 10/15/2017 |
| Adobe FrameMaker XML Author | 08/22/2018 |
*Active Gold Support contracts for CS5 and CS5.5 that were purchased before January 31, 2014, remain valid.
**Active Gold Support contracts for CS6 with end dates after June 1, 2014, remain valid, with the following limitations:
- CS6 feature releases, updates, and new versions are discontinued
- Security patches are reviewed on a case-by-case basis
- Assisted support is available until May 31, 2017, for issues related to accessing the product, including downloading, deploying, and installing
- Assisted support for product troubleshooting and how-to questions is available only with active Gold Support contracts
- Customers with active Gold Support contracts purchased before January 1, 2014, for CS5, CS5.5, and CS6 products receive comprehensive assisted support through their contract end dates
- Extra or extended Gold Support packages aren’t available for purchase
Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online
Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online