Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)
Last updated on
14 Jun 2024
- Creative Cloud User Guide
- Introduction to Creative Cloud
- Download, install, set up, and update
- Manage your account
- Creative services
- Collaboration and storage services
- What are cloud documents
- Cloud documents | Common questions
- Create or convert files to cloud documents
- Set up cloud documents to use offline
- Revert to an earlier version of a cloud document
- Share your work for commenting
- Why can't I see my cloud documents offline?
- Creative Cloud Libraries
- Collaborate on Creative Cloud Libraries and folders
- Collaboration FAQ
- Sync your files using cloud storage
- Find how much cloud storage you have
- Set sync options
- Discontinuation of Creative Cloud Synced files
- Download Synced files and content
- Organize libraries
- Creative Cloud mobile apps
- Enterprise and teams
- Adobe Content Authenticity
Customize your sync settings to get the most out of the Creative Cloud syncing feature. To get started, sign in to your Creative Cloud desktop app.
Note:
Starting December 11, 2023, new users and organizations will not be entitled to Creative Cloud Synced files. Starting February 1, 2024, Creative Cloud Synced files will be discontinued for personal accounts that existed before December 11, 2023 (learn more here). Starting October 1, 2024, Creative Cloud Synced files will be discontinued for business accounts associated with organizations that existed before December 11, 2023 (learn more here).
Change location of the sync folder
You need to allow the syncing process to complete before changing the folder location.
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Go to Cloud activity icon
in the upper right, and then select the gear icon 
to open preferences.
Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. -
Select the edit icon
to change the folder location.
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Choose the location where you want to move the local version of the sync folder (called the Creative Cloud files folder).
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Select Done to save your changes.
Once the location is changed, the folder and files are automatically moved to the new location.
Manage sync transfer speed
The Creative Cloud desktop app lets you manage the transfer speed of your files, both when they are uploaded online and when they are downloaded locally. You can adjust the transfer speed according to the available bandwidth.
-
Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)
-
Go to Cloud activity icon
in the upper right, and then select the gear icon to open preferences.
Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. -
Select an option from each drop-down list for Download transfer speed and Upload transfer speed.
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Select Done to apply your changes.
Pause and resume file sync
If you have bandwidth issues, you can pause the automatic syncing of your files and resume at a better time.
-
Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)
-
Go to Cloud activity icon
in the upper right, and then select the gear icon to open preferences
Does your screen look different? See instructions for the earlier version of the Creative Cloud desktop app. -
To pause or resume the syncing of files, select Pause syncing or Resume syncing, respectively.
Note:If you're using macOS 13 Ventura, keep the Adobe Creative Cloud login item enabled. Turning this option off affects Adobe processes required to sync your files. Learn how to enable the Adobe Creative Cloud login item.
