User Guide Cancel

Set up identity and Single Sign-On

Search
Enterprise

Enterprise

Admin Console
  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. Add users with matching email domains
    6. Change user's identity type
    7. Manage user groups
    8. Manage directory users
    9. Manage developers
    10. Migrate existing users to the Adobe Admin Console
    11. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    9. Manage your team in Adobe Express
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Learn how to set up your users' accounts with different ID types with or without Single Sign-on. Set up SSO for Adobe software, configure SAML settings, and go through the most common questions and errors.

Set up identity and SSO | YouTube video

Key terms and concepts

A directory in the Admin Console is an entity that holds resources such as users and policies like authentication. These directories are similar to LDAP or Active Directories.

Organization identity provider such as Active Directory, Microsoft Azure, Ping, Okta, InCommon, or Shibboleth.

System admin Works with IdP directory managers and DNS managers to set up identity in the Admin Console.

DNS Manager Updates DNS tokens to validate domain ownership

Identity Provider (IdP) directory manager Handles the IdP portal and associated connectors

Created, owned, and managed by the end user. Adobe performs the authentication, and the end user manages the identity. Depending upon the storage model, users or businesses retain control over files and data.

For organizations that have been updated to the Enterprise storage model, assets and data is controlled by the organization. For organizations that have not been updated, the individual owns and controls Adobe ID assets.

Created, owned, and managed by an organization. Adobe hosts the Enterprise ID and performs authentication, but the organization maintains the Enterprise ID. Admins create an Enterprise ID and issue it to a user. Admins can revoke access to products and services by taking over the account or deleting the Enterprise ID to permanently block access to associated data. Learn more

Created and owned by an organization, and linked to the enterprise directory via federation. The organization manages credentials and processes Single Sign-On via a SAML2 Identity Provider (IdP).

The following are a few requirements and scenarios where Federated IDs are recommended:

  • If you want to provision users based on your organization's enterprise directory.
  • If you want to manage the authentication of users.
  • If you need to maintain strict control over apps and services available to a user.

Set up identity without Single Sign-On

You may use Adobe ID or Enterprise ID if your organization is currently not using SSO on other applications.

Using Adobe ID

We're updating all organizations to the Enterprise storage model. This gives your organization greater control over your users' assets and data.

Get started with adding users to your Admin Console.

Set up identity with Enterprise ID

You can set up an Enterprise ID directory if you want more control on your users' data without using SSO. Only Admins create an Enterprise ID and issue it to a user.

See Set up organization with Enterprise ID to know the requirements and steps involved in creating Enterprise ID directories.

Set up identity with Single Sign-On

You must set up your user identity with Federated ID accounts to use SSO. The following are a few requirements and scenarios where Federated IDs are recommended:

  • If you want to provision users based on your organization's enterprise directory.
  • If you want to manage the authentication of users.
  • If you need to maintain strict control over apps and services available to a user.

Set up a new SSO integration

You can use popular identity providers such as Microsoft Azure AD, Google, or use other SAML-based IdP to set up SSO between your organization and Adobe products.

Azure AD (Recommended)

Set up SSO and user-sync with Azure AD Connector

Other SAML IdP

Set up SSO with other SAML-providers

Integrate with any standard SAML-compliant Identity Provider (IdP).

Google (Recommended)

Set up SSO and user-sync using Google Connector

Manage existing SSO setup

Follow the next steps after you have set up an SSO between your organization and Adobe:

Learn how to manage your domains and directories:

Learn how to change your identity provider:

Errors and common questions

Find solutions to the most commonly occuring questions and errors as you set up and manage SSO:

Azure AD

FAQs

Azure AD connector FAQs

How to delete directories and domains

Troubleshoot

Users denied access

Sync issues

Other SAML IdP

FAQs

SAML integration FAQs

Troubleshoot

General SSO troubleshooting

"Access denied" error

"Another user is currently logged in" error

Perform a SAML trace

Google

FAQs

Google connector FAQs

How to delete directories and domains

Join the conversation

To collaborate, ask questions, and chat with other administrators, use our Enterprise and Teams Community.

 Adobe

Get help faster and easier

New user?

Quick links

View all your plans Manage your plans
View quick links
Hide quick links

Legal Notices    |    Online Privacy Policy