- What's new
- Get started
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Manage apps
- Creative Cloud desktop app
- Creative Cloud apps
- Manage plans
- Generative AI in Creative Cloud
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Work with cloud documents
- Manage cloud storage
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Create and manage libraries
- Create and organize libraries
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Integration with other apps
- Manage fonts
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Adobe Content Authenticity (Beta)
- Content Credentials
- Adobe Content Authenticity (Beta)
- Customization of Content Credentials
- Chrome browser extension
- Inspect tool on Adobe Content Authenticity (Beta)
- Content Credentials generative AI training and usage preference
- Manage Preferences
- Download your signed files
- Impact of applying Content Credentials
- Connect accounts for creative attribution
- Troubleshoot
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Troubleshoot
- Known and fixed issues
- App setting issues
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- Diagnostics and repair tools
- Library and file management issues
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- File sync issues
Access denied due to Adobe admin settings
Last updated on
3 September 2025
Try this solution if you are unable to access Content Credentials.
Content Credentials disabled by admin settings
Content Credentials are enabled by default. If you’re unable to access them, your organization’s admin may have restricted your access.
- Enterprise accounts: Contact your admin to verify settings via the Admin Console.
- Government accounts: Request your administrator to enable Content Credentials via the Admin Console.
- Higher education accounts: Ask your admin to enable it via the Admin Console.
- K–12 education plans: Content Credentials are currently not available for K–12 users.