Troubleshooting & help
You can download your app from the website or directly from the App Store and Play Store. If prompted, sign in to your Adobe account, then click either Download or Install for your app. For more information, see Download your Creative Cloud apps.
To resolve download, installation, and update issues, see this download and install troubleshooting guide.
Yes! You can download trial versions of any Creative Cloud app, including Photoshop Camera, from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.
Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.
Yes. You can install and use Photoshop Camera on multiple devices. However, activation is limited to two devices per individual associated with the membership (one iOS and one Android device). If you want to install it on a third device, you need to deactivate it on one of your previous devices. Learn more about activating and deactivating Creative Cloud apps.
Sign in to your Adobe account. Then click Change for Current password and follow the onscreen instructions. Forgot your password? Learn how to reset and change it.
Follow these Update your credit card and billing information.
Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.
If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.
Yes. Photoshop Camera is available on Android.
To check the list of all devices that support Photoshop Camera, see Systems Requirements | Photoshop Camera.
Yes. You can install and use Photoshop Camera on multiple devices. However, activation is limited to two devices per individual associated with the membership. If you want to install it on a third device, you need to deactivate it on one of your previous devices.
Learn more about activating and deactivating Creative Cloud apps.
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