VIP Marketplace: Offerings for all market segments

VIP Marketplace offerings provide a variety of licensing and purchasing options for commercial, government, and education customers.

The default offering in VIP Marketplace is a named-user license, meaning the Member must purchase one license for each person. With named-user licenses, deployment ties the usage of Adobe Products to an individual user. Only one user may use each named-user license. For example, Adobe Creative Cloud, Acrobat, and most offerings are named-user licenses. Each named-user license has two allowed activations except for Feature Restricted Licensing Products, which may be activated only on one device. Feature Restricted Licensing Products do not include Services.

Some Products are Consumables. Consumables are purchased, used, and then more may be purchased again. Consumables are different from named-user or device-based licenses that allow for access and use of the Products during the license term. Consumables may not be returned, even within the return window, if any consumables have been used. In VIP Marketplace, there are several types of Consumables, including Sign Transactions, Stock Credit Packs, and Document Cloud Services APIs.

Adobe Acrobat Sign Transactions

For VIP Marketplace Members licensing Adobe Acrobat Sign Transactions, the VIP Marketplace Member is granted access to the Sign services and the licensed Transactions during the Subscription Period. Transactions expire at the end of your Subscription Period. The VIP Marketplace Member makes a good faith estimate of usage over the Subscription Period and if actual usage exceeds the quantity of licensed Transactions during the Subscription Period, then the VIP Marketplace Member has the right to place an order for additional Transactions.

Adobe Stock Credit packs

Adobe Stock Credit Packs are Consumables that don't align with your VIP Marketplace Subscription Period. Unused credits from Stock Credit Packs expire 12 months from the order date, which may not be your Anniversary Date. If you are a Stock Enterprise customer (not a Stock Teams customer), you may permit your affiliates to use your Enterprise Adobe Stock Entitlements, notwithstanding any VIP Marketplace regional deployment limitations, so long as such Affiliates are permitted to purchase Stock Entitlements under the same VIP Marketplace Agreement. Adobe Stock Entitlements include licensed Pro Assets and other Stock Assets, Stock credits, and Stock subscription quota.

Any Business Users included in the Admin Console may be entitled to complimentary entitlements (at Adobe's discretion). Adding users to the Admin Console provides such Business Users with access to complimentary Entitlements. You may remove any Business Users from the Admin Console if you do not wish the customers to receive Adobe complimentary entitlements.

VIP Marketplace offers a 3-year Term License that does not include services or product updates. Term Licenses are sold as a 3-year non-renewing term license (using 36-month VIP Marketplace extended term, paid upfront) and, once activated, can be used offline for the length of the term. Members pay up front for a 3-year license term. Any licenses added during the 3-year term will co-terminate with the Anniversary Date. Term Licenses are named-user licenses.

Because Term Licenses are sold as extended terms, paid upfront, they cannot be combined with VIP Marketplace's 3-year commitment and do not count toward meeting a Member’s 3-year minimum number of named-user licenses commitment.

Note: When sold as a term license, Acrobat Pro 2024 does not include paid Adobe Document Cloud.