Get answers to frequently asked questions about the Adobe Express Premium free offer available with Airtel.
All Airtel customers on prepaid, postpaid, broadband, and DTH plans will have access to 12 months of Adobe Express Premium and may activate their 12-month subscription from January 29, 2026, until January 28, 2027. The offer can be claimed through the Airtel Thanks App, available for download from the Google Play Store or Apple App Store, or at airtel.in. Once activated, your complimentary Adobe Express Premium subscription is valid for 12 months from the date of activation. View more details on this offer and learn about the Adobe Express Premium features and benefits. Read Airtel's terms and conditions.
To claim your free offer:
- Open the Airtel Thanks app and log in using your Airtel number.
- Select Claim your OTTs & benefits and select the Adobe Express Premium offer banner.
- Sign in or create an Adobe account when prompted.
- Follow the on‑screen instructions to activate your Adobe Express Premium subscription.
To start creating, download the Adobe Express app from the Google Play Store or Apple App Store. You can also use Adobe Express on desktop. Learn more about the minimum system requirements for mobile and desktop.
No, credit card information isn't required to claim this offer. The 12-month free offer requires no payment information during the redemption period.
Yes, you’re eligible for this offer. If you already have an Adobe Express subscription, sign in with the same Adobe ID to claim the Airtel offer. A free 12-month Premium subscription will be added to your account.
- Monthly plan: Your billing is paused during the 12-month free period and resumes after it ends.
- Annual plan: Your renewal date moves forward by 12 months. For example, a March 2026 renewal shifts to March 2027.
No. During the 12-month free Airtel offer, generative AI credits are provided only through the Airtel plan. You will not receive generative AI credits from your existing Premium subscription during this period.
The Airtel offer cannot be combined with any other Adobe promotions.
If you are unable to claim the offer, contact Airtel support at 9810012345 for offer-related issues or reach out to Adobe support for product-related assistance.
After the free period ends, you'll retain access to your existing files, but some premium features, templates, and assets may become unavailable. You can continue using the free version of Adobe Express with basic tools and templates.
After the free period ends, you may be offered the option to continue with a paid Adobe Express Premium subscription via Airtel. You won't be charged unless you choose to subscribe to a paid plan. Learn about Adobe Express pricing plans.
The subscription will automatically end after 12 months.
You can share your feedback with us through the Adobe Express Community. For additional help or information about Adobe Express features, visit the Adobe Express Help Centre.
