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Creative Cloud

Creative Cloud

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  1. Creative Cloud User Guide
  2. Introduction to Creative Cloud
    1. Common questions | Creative Cloud
    2. Creative Cloud system requirements
    3. Creative Cloud file sync | Known issues
  3. Download, install, set up, and update
    1. Download Creative Cloud apps
    2. Open Creative Cloud apps
    3. Start workspace
    4. Update Creative Cloud apps
    5. Change the language of your Creative Cloud apps
    6. Uninstall the Creative Cloud desktop app
    7. Uninstall or remove Creative Cloud apps
    8. Fix errors installing Adobe apps
    9. How and when to use the CC Cleaner tool
    10. Apps available for download
  4. Manage your account
    1. Changes to Creative Cloud for individual plans
    2. Changes to Creative Cloud for teams plans
    3. Changes to Creative Cloud for enterprise plans
    4. Convert a Creative Cloud trial to a paid membership
    5. Reset your Adobe password
    6. Change your Adobe plan
    7. Update credit card and billing address
    8. View, download, or email your Adobe invoice
    9. Fix a failed or missed payment
    10. Cancel Adobe trial or subscription
    11. Find support for free and discontinued products
    12. Sign in to your Adobe account
    13. Sign in to your company or school account
    14. Understand Creative Cloud subscription terms and refund policies
  5. Creative services
    1. Using Adobe Stock in Creative Cloud apps
    2. Using Adobe Fonts in Creative Cloud apps
    3. Upload your fonts to Creative Cloud
    4. Creative Cloud Market is no longer available
  6. Collaboration and storage services
    1. What are cloud documents
    2. Cloud documents FAQ
    3. Create or convert files to cloud documents
    4. Set up cloud documents to use offline
    5. Revert to an earlier version of a cloud document
    6. Share your work for commenting
    7. Why can't I see my cloud documents offline?
    8. Creative Cloud Libraries
    9. Collaborate on Creative Cloud Libraries and folders
    10. Collaboration FAQ
    11. Sync your files using cloud storage
    12. Find how much cloud storage you have
    13. Set sync options
    14. Discontinuation of Creative Cloud Synced files
    15. Download Synced files and content
  7. Projects
    1. Project overview
    2. Create Projects
    3. Share Projects
    4. Create new folders and libraries
    5. Move folders and libraries
  8. Organize libraries
    1. Create groups in libraries
    2. Delete groups in libraries
    3. Delete elements in libraries
    4. Move elements in libraries
  9. Creative Cloud mobile apps
    1. Common questions | Mobile apps
    2. Adobe Creative Cloud for mobile
  10. Enterprise and teams
    1. Enterprise Learn and Support
    2. Teams Learn and Support
    3. Quick start guide for team members
  11. Adobe Content Authenticity
    1. Content Credentials overview
    2. Use Content Credentials
    3. Adobe Content Authenticity (Beta)
    4. Inspect tool on Adobe Content Authenticity (Beta)
    5. Adobe Content Authenticity Chrome browser extension
    6. Content Credentials Generative AI training and usage preference
    7. Connect accounts for creative attribution
  12. Generative AI in Creative Cloud
    1. Learn to access and use generative credits

Learn how to change your Adobe plan from your Adobe account.

Looking to change your Creative Cloud for teams plan?

Learn how to change your plan if you are a system admin who purchased the plan directly from Adobe.

How to change your Adobe plan or subscription

If you purchased an individual plan from Adobe or through an e-retailer, like Amazon, you can manage and change your plan through your Adobe account page. If a plan is purchased on a mobile app store, like Apple or Google, you can manage your subscription via your app store account.

  1. Sign in at https://account.adobe.com/plans.

  2. Select Manage plan for the plan you want to change. 

    The Plans section in the Plans and payment page showing all the active plans on your Adobe account, billing and payment details, and options to manage plan, view all apps and services in the plan, and edit billing history.

  3. Select Change your plan.

    The Manage Plan window showing options to change your plan, manage your commitment, and cancel your plan.

    Don't see Change your plan?

    The option isn't available if we're processing your payment or if there's a problem with your payment. You can try again in 24 hours.

  4. From the drop-down menu, select or search for a plan. 

    Change your plan window showing the current plan, some recommended plans, and options to select a plan, compare plans, show more recommendations, search a plan, and select a plan using a drop-down menu.

  5. Find the plan you want to switch to, and then choose Select plan.

    Change your plan window showing the current plan, the searched plans, and options to select the new plan, compare plans, show more information about the plan, and clear search results.

    Note:

    The plans available to you may vary based on your region.

  6. Depending on your location and the options you selected, you can also change your billing commitment (for example, from a monthly plan to an annual plan).

    Options to switch billing commitment from monthly to annual prepaid.

  7. Review the plan details, then select Agree and subscribe to change your plan.

What happens after you change your plan?

After you change your plan:

  • Your current plan will be cancelled, and you may receive a refund, if applicable.
  • The new plan will take effect immediately, and you'll be charged for the plan.
  • Your monthly or annual billing date will change to the date you switched plans.
  • For annual plans, the renewal date will be one year from the date you switch. For example, if you change your plan on March 14, 2025, the new plan will renew on March 14, 2026.

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