Working in the offline mode

The offline mode of the Mobile Workspace app allows you to take your work out of your network area. You can even work in a completely offline mode. You can open, update and even submit a task and Startpoints without requiring any network connectivity.

You start off working on the Mobile Workspace app by synchronizing your app with the LiveCycle server. All the tasks assigned to you are downloaded to your app. You can view these tasks in the Task list. In addition, all Startpoints that are defined, will display in the different categories in the Processes tab.

For details on how to synchronize the app, see Synchronizing the app.

When you synchronize your app with the LiveCycle server, the tasks are downloaded to your mobile device. However, by default, the startpoints and attachments associated with the task are not downloaded. This implies that if you are in the online mode, you will be able to view the startpoints and attachments. However, to ensure that you are able to view the startpoints and attachment even in the offline mode, you need to change the default settings in your app.

To ensure that the associated startpoints is downloaded with each task, set Fetch processes to ON. For details, see Updating general settings.

To ensure that the associated attachments are downloaded with each task, set Fetch task attachments to ON. For details, see Updating general settings.

Since downloading data on the mobile device can affect the performance of the device, by default, the Fetch processes and Fetch task attachments settings are set to OFF. The startpoints and attachments are fetched to the device for any task that is downloaded from the server after these settings are updated to ON. In the offline mode, a user can then work on all tasks that are downloaded to device after setting the Fetch processes and Fetch task attachments options to ON.