Learn about the status of known and fixed issues in the Adobe Express mobile app.
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Unable to access the Adobe Express mobile app
Under review
| App version | Adobe Express Mobile |
| Impacted device types | iOS, Android |
| Last updated | December 16, 2025 |
Summary
Unable to access the new Adobe Express mobile app depending on device compatibility and version support.
Review the technical requirements for Adobe Express on mobile. If your device isn’t listed, try downloading the app to confirm eligibility.
Unable to locate files
Under review
| App version | Adobe Express Mobile |
| Impacted device types | iOS, Android |
| Last updated | Novemeber 10, 2025 |
Summary
Unable to find files after migrating to the new Adobe Express mobile app.
4K videos upload slowly
Under review
| App version | Adobe Express mobile |
| Impacted device types | iOS, Android |
| Last updated | November 10 2025 |
Summary
Uploading 4K videos on mobile may be significantly slower than expected.
Use Wi‑Fi, upload via desktop, or upload one 4K video at a time.
Audio playback is not working
Under review
| App version | Adobe Express mobile |
| Impacted device types | iOS, Android |
| Last updated | October 15 2025 |
Summary
Audio may not work the first time, but exported videos are unaffected.
Restart your app and try the audio playback again.
Play button is turning into a spinner
Under review
| App version | Adobe Express mobile |
| Impacted device types | iOS, Android |
| Last updated | December 15 2025 |
Summary
Playback may trigger the play button to display as a spinner until the app finishes processing.
Wait for the spinner to stop. If the issue continues, restart the app and reopen your design.
Blurry frame appears when splitting the video
Under review
| App version | Adobe Express mobile |
| Impacted device types | iOS, Android |
| Last updated | September 5 2025 |
Summary
A temporarily blurry frame may appear when splitting clips.
Restart the app and reopen your design.
Unable to edit text
Under review
| App version | Adobe Express mobile |
| Impacted device types | iOS, Android |
| Last updated | August 23 2025 |
Summary
Editing text can be difficult if the text object is grouped or covered by other elements.
Select the text from the Layers panel and then select Edit text.
Unable to edit shared files on mobile web
Under review
| App version | Adobe Express mobile (web) |
| Impacted device types | Mobile browsers |
| Last updated | September 27 2025 |
Summary
Unable to edit shared files when accessing Adobe Express through a mobile browser.
You need to download the new Adobe Express mobile app to edit a shared file on a mobile device.
Low image quality when using Insert objects or Remove objects
Under review
| App version | Adobe Express mobile |
| Impacted device types | iOS, Android |
| Last updated | December 5 2025 |
Summary
Using Insert objects or Remove objects may decrease the quality of areas outside the edited region.
Currently, there is no workaround, but our team is working to correct this issue. Check back for updates.
Unable to insert text in the text object
Under review
| App version | Adobe Express mobile |
| Impacted device types | Android (Google Keyboard) |
| Last updated | September 5 2025 |
Summary
Text input may behave unpredictably when using older versions of Google Keyboard.
If you're using a Google Keyboard version older than 13.7.12, update to the latest version to resolve the issue.
Unable to access the shared file
Under review
| App version | Adobe Express mobile |
| Impacted device types | iOS, Android |
| Last updated | September 5 2025 |
Summary
A temporarily blurry frame may appear when splitting clips.
Restart the app and reopen your design.
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