Troubleshoot licensing error 205 for Creative Cloud apps

Last updated on Sep 17, 2025

Learn how to resolve error 205 when trying to launch Creative Cloud apps.

Note

If you receive error 205 while downloading or installing a Creative Cloud app, you need to follow a different set of solutions.

The Adobe Creative Cloud 2022 and later apps store user and license information in the Windows Credential Manager and macOS Keychain. Sometimes Adobe apps are unable to store your profile and licensing information in secure storage (Credential Manager in Windows and Keychain in macOS), and when you try to open an Adobe app, you might get the error code 205.

Follow these solutions for your operating system.