Select Edit > Preferences > Audio Hardware, to check the computer audio device and the Device Class settings (ASIO/MME for Windows OS or CoreAudio for macOS) that is used by Premiere Pro for audio playback and recording. Learn more about working with Audio Hardware preferences.
Last updated on
Oct 19, 2025
Learn how to fix audio playback problems caused by audio hardware configuration issues.
Sometimes you may face issues where the playback doesn’t work after hitting the play button. Usually, such issues occur due to Audio Hardware not being configured properly.
Configure audio preferences
Check for external audio devices in the Default Input/Output and try to disable them. For example, you can disable external mic, Webcam, third-party audio playback devices such as AJA or BlackMagic, USB MICs, or monitor speakers.
On Windows machines, try to disable all the devices except Realtek listed under the Sound Control panel.
On macOS, try to create an aggregate device by selecting built-in input/output devices and then select that aggregate device as Default Input/Output under Audio Hardware preferences of Premiere Pro.
Once the third-party audio devices and interfaces are disabled, check if the playback is restored.
