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Automate your setup using Frame.io server to server support

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  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
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      3. User management
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      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
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      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
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    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
    10. Set up Frame.io for enterprise
      1. Adobe Admin Console for Frame.io enterprise users
      2. Automate your setup using Frame.io server-to-server support
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
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  5. Manage users
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    4. Assign licenses to a Teams user
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      1. Manage your team in Adobe Express
      2. Manage your team in Adobe Acrobat
    6. Add users with matching email domains
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    10. Manage developers
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    12. Migrate user management to the Adobe Admin Console
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      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
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    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
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      1. Automated Asset Migration
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      3. Manage transferred assets
    4. Reclaim assets from a user
    5. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
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    2. Custom fonts
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    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
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      5. Install products in the Exceptions folder
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    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
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    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
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    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
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  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Applies to enterprise.

Server to Server (S2S) support allows you to integrate Frame.io with other tools and systems through the Adobe Admin Console and Developer Console without relying on individual user accounts.

Connecting your critical software directly to Frame.io securely automates actions and improves efficiency. With Server to Server, you can create a Service Account with its own distinct name and permissions in the Adobe Admin Console and Frame.io, and it won’t take up a User seat on your account, making it ideal for building connections between tools and automation for more workflows.

How to Set Up S2S on Developer Console

First, designate yourself as a Developer in the Adobe Admin Console before you set up S2S. Ask your admin to assign you an admin role from Users > Manage or use Add Developer in the Developers tab to create a new Developer user. In both cases, make sure you also have assigned the Frame.io S2S API product to your user.

A screenshot showing a form titled "Add developers" with fields for developer email and product selection. A dialog box titled "Select products" is open, displaying two Frame.io product options for the developer.

Then, follow the steps to set up S2S:

  1. Go to the Adobe Developer Console and select Create new project > Add API.

    Image displays two circular buttons labeled "Create new project" and "Download resources" under the heading "Quick start".

    Image displays a "Get started with your new project" welcome message with three circular buttons labeled "Add API", "Add Event", and "Add Plugin".

  2. Select the Frame.io API product, then select Next.

    Image displays a grid of API options under the heading "Add an API". Each option includes a title, description, and "View docs" link. One option, "Frame.io API", is highlighted with a checkmark and a blue border. A "Next" button is visible at the bottom right.

  3. Select Server-to-Server Authentication and click Next.

    Image displays a selection interface with the title "Select authentication type". It offers two options: "Server-to-Server Authentication" (selected with a checkmark) and "User Authentication", each with a description and a "Learn more" link.

    Note:

    If you do not see S2S Authentication as an option, then you are not properly set up with the Frame.io S2S API product.

  4. Select your preferred credentials and product profiles and select Save Configured API.

  5. You should now be able to generate an S2S API key by selecting Generate access token.

Tip:

You cannot edit existing Projects in the Developer Console to add S2S. You will have to delete the existing project and create a new one over again if you did not create it with S2S from the beginning.

S2S on Frame.io

Once the S2S connection is created and configured with your own API tools, the connection will be reflected in Frame.io as a Service Account user.
The first S2S connection you make will be called “Service Account User” by default, the second “Service Account User 2” by default, and so on.
Image displays a comments section with text including "Untied Project Alden Mitchel.png", "Comments", "Subject: Alden Mic", and "Shoot date: March 10, 2025".

Service Account Users are unique Users in Frame.io. They do not take up any seats in your account and will not appear in your Adobe Admin Console Users list, though they can take actions throughout your account, such as uploading and commenting via your API actions.

Tip:

To see a full list of API actions, visit our API Reference Guide.

Service Accounts can be tracked by the unique email address associated with their user in both Frame.io and the Developer Console.

To find this in the Developer Console:

  1. Go to the API Project and select its Credentials.

  2. Technical Account Email is listed. This is the email address that will match with the Service Account User inside of Frame.io to your S2S connection.

  3. Hover over your Service Account User icon in Frame.io to see the matching Technical Account Email address displayed.

For any additional help involving your Service Account Users in Frame.io, reach out to our Frame.io Support team. For additional API guides, visit our developer documentation site.

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