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      3. Google federation FAQ
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      1. Create a directory
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  4. Manage your organization setup
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      1. Manage your team in Adobe Express
      2. Manage your team in Adobe Acrobat
    6. Add users with matching email domains
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  9. Manage services
    1. Adobe Stock
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    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
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    6. Adobe Update Server Setup Tool (AUSST)
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      2. Set up the internal update server
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      4. Common use cases of AUSST   
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    8. Troubleshoot
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      2. Query client machines to check if a package is deployed
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
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  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
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    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Applies to Creative Cloud for teams.

Easily manage team members in the Adobe Admin Console by adding users with email domains that match your business domain.

Domain matching

Note:

This feature is only available for Creative Cloud for teams plans purchased directly from Adobe.

Overview

Domain Matching helps you add users whose email domain matches a business domain linked to your team account. You'll receive domain matching requests in three scenarios:

  1. User requests: When users with matching domains who have an individual trial or subscription request to join your team.
  2. Adobe recommendations: When Adobe identifies users with individual Adobe accounts that match your business domains.
  3. New users: When users new to Adobe have email domains that match your business domains.

You can review these users and decide whether to add them to your organization. By adding users, you can allow them to use licenses, enterprise storage, and collaborate with other team members. This allows you to manage your team’s users, assets, and contracts all in one place.

Review and add users with matching domains

  1. Sign in to the Admin Console. On the Overview page, a notification indicates the number of users with matching email domains awaiting review.

  2. To review the requests and recommendations, select Needs review.

    Overview page with the review requests notification highlighted
    Review requests to join your team

  3. The dialog displays the list of users for you to review and potentially add to the organization. Review the users to invite them to your team.

    User list with matching email domains
    Review and add users with matching domains

  4. The Review user dialog box lists the products that match the user's individual licenses, if any. To select the products to assign to the user, turn on the toggle next to the products.

    Review user with corresponding product licenses
    Select products to assign to the user

    If your team account doesn’t currently include a matching product, you'll see an option to purchase a license before assigning it to the user.

    Review user with no corresponding product licenses
    Purchase licenses to assign to the user when there are no matching product licenses in your team account

  5. Add the user, reject the request, or save it for later.

    • Add user: Select to add the user to your team and assign the selected product licenses. The user will receive an email notification with details of the licenses they've been granted. They'll have the option to upgrade their individual account, cancel or keep their existing individual plan, and choose whether to migrate their assets to your team storage or retain them in their personal storage.

    • Save for later: The request will be moved to the Saved for later list. The user will not be added to your team and will not receive any notifications.

    • Reject user: This will delete the request. The user will be notified via email that their request was rejected and will have the option to re-request to join the team.

    Add team members screen with Saved for later list displayed
    Save the requests to review later

Enable or disable domain matching

Domain matching is enabled by default in your Admin Console to help discover and add team members. We recommend keeping this feature active, but admins can disable it if needed.

If you disable domain matching:

  • Users with email addresses that match a business domain linked to your account can't request access to your Admin Console organization.
  • You'll no longer receive suggestions to add users whose email addresses match your business domain.

  1. Go to the Products tab on the Admin Console, and navigate to Product access automation > Product requests.

  2. Select Edit settings.

  3. In the Domain matching section, enable or disable the setting.

    Enable or disable domain matching
    Allow domain matching and product requests

  4. Select Save.

    System Administrators can view changes made to the Domain matching settings in the Audit Log.

Note:

Also, we highly recommend turning on product requests, which allow your Admin Console users to request access to Adobe apps and services from the admins.

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