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Enterprise

Admin Console
  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. Add users with matching email domains
    6. Change user's identity type
    7. Manage user groups
    8. Manage directory users
    9. Manage developers
    10. Migrate existing users to the Adobe Admin Console
    11. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    9. Manage your team in Adobe Express
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

Adobe Templates are pre-created Named User Licensing packages that are available for you to download from the Packages tab in the Admin Console. They are either single-app packages or collection packages created by Adobe. These packages are created based on default settings. You can choose to download packages based on the available Adobe Templates. You can also use the available templates as boilerplate to create packages.

Single-app packages also include the Creative Cloud desktop application-only package, which allows you to install the Creative Cloud desktop app.

View Adobe Templates

  1. Sign in to the Admin Console and navigate to Packages > Adobe Templates.

    The list of available templates is displayed.

    List of available Adobe templates

  2. Use the Search text box to filter the templates by Package name.

  3. By default, the list of packages is paginated with ten packages on a page.

    You can change the number of packages displayed on a page, by choosing from the drop-down list on the lower-right corner of the list of packages.

  4. To view the summary of a package, click  to the right of the package name.

    The package summary is displayed in the details drawer.

    Windows

    Windows package details include:

    • Included apps
    • Platform
    • Language
    • Configuration options
    Adobe template details

    macOS

    macOS package details include:

    • Included apps
    • Platform
    • Language
    • Package type: The package type for macOS packages is always flat.  This indicates that the contents of the package may not be extracted from the downloaded file. The Flat package is a single file (.pkg) used directly to install the package. To uninstall this package, use Adobe uninstall tool.
      These files are       Signed and Notarized.
      Configuration options are not available for flat package files. However, to apply configuration options, you can create a configuration-only package to apply to these flat packages.
    • Size
    • SHA256 checksum

    Note:

    Since it takes time to sign and notarize a package, the versions of Adobe apps in an Adobe template may not be as up-to-date as the versions of the apps available when customizing a pacakge or when creating a new Named User Licensing package.  

Download packages based on Adobe Templates

To download a package based on Adobe Templates, follow these steps.

  1. To download a package, click  for a package in the list of packages.

  2. In the details drawer, click Download.

  3. Select a location on your computer, and download the package.

Note:

Packages that are based on Adobe Templates for non Creative Cloud apps such as Captivate, Framemaker, RoboHelp, do not include the Creative Cloud Desktop Application.

Customize and download packages based on Adobe Templates

An Adobe Template provides you with the boilerplate applications and configurations as defined by the template. When creating a package, you can choose to create the package from scratch. Alternatively, you can find the Adobe Template that comes closest to matching your requirements and use it as the starting point.

Note:

When you customize a template, you can add products that are part of Creative Cloud or Document Cloud. Alternatively, you can add products of Adobe Technical Communications Suite(TCS)—Adobe Captivate, RoboHelp, FrameMaker, and Presenter—that are not part of either of the clouds.

The template that you customize with the products of TCS, does not provide all the customization options available in the template for Creative Cloud apps.

  1. To customize a package based on an Adobe Template, click  for a package in the list of packages.

  2. In the details drawer that opens, click Customize.

  3. On the Configure screen, select or enable the required options:

    • Platform (Windows only): Choose the processor support.
    Note:

    It's necessary to create separate packages for Windows 64-bit and Windows ARM devices. A package made for one architecture type, cannot be deployed on another.

    • Language: Select the language in which you want to create the package.
    • Use OS Locale: Enable to create a package that deploys in the OS language of client machine. In which case, the OS language is the default fallback language in which the package is deployed.

    When you're done, click Next.

  4. The Choose Apps screen allows you to add or remove applications that were defined in the Adobe Template.

    Choose apps

    Optionally, you can filter down the list of Available Applications to choose from.

    Latest versions: Display the latest version of all available applications.

    Long-term supported versions: Display Adobe's long-term supported versions. To know what versions are supported for your Creative Cloud plan, review the Creative Cloud Support policy. 

    Beta apps: Display available beta apps. Learn more.

    Older versions: Display a list of previous versions of the apps. View versions that don't receive security or feature updates.

    Filter available applications

    App Add-ons: Certain Adobe apps come with Add-ons. So, when you add an app that includes one or more Add-ons, you have the option to include the add-ons in the package you're creating. By default, Add-ons are not included in the package.

    App Add-ons

  5. (Not currently available for Windows ARM or macOS (Apple Silicon) devices) On the Choose Plugins screen, search and select plugins to include in the package, and click Next.

    You can select the Show Compatible Plugins Only check box to display the plugins that are compatible with the apps in the package. This filter doesn't appear if you only have the Creative Cloud desktop app in your package.

    To view the list of selected plugins, click Selected Plugins.

    Note:

    The plugins that you include in the package do not necessarily need the supporting application to be part of the same package. You can include plugins and extensions for apps that are previously installed on your users' computers. Also, if a computer does not have the targeted application for a plugin, the plugin is not installed on the computer.

    Choose plugins

  6. On the Options screen, select or enable the required options and then click Next.

    Creative Cloud Desktop Options:

    • Enable self-service install: Allow users to install and update applications from Apps panel in the Creative Cloud desktop app. Learn more.
    • Allow non-admin to update and install apps: Enable self-service for end users who do not have administrative privileges, to install, and manage their applications and updates. Learn more.
    • Disable auto-update for end users: Ensure that end users will not be able to automatically update their applications via the Creative Cloud Desktop app. Learn more.
    • Enable self-service plugin install: Allow end users to install and update plugins from the Marketplace tab in Creative Cloud desktop app. If deselected, the users can't browse or install any plugins using the Creative Cloud desktop app. Learn more.
    • Disable file syncing: Suppress the automatic syncing of files to client systems. Useful when you are installing packages in a test environment where you want to suppress file syncing. Read more on disabling file syncing. This option is available for Creative Cloud subscribers in commercial and educational organizations only. It is not available for subscribers in government organizations.
    • Enable browser-based login: By default, users must sign in using the Creative Cloud desktop app. Choose this option to redirect users to sign in via the browser. Learn more.
    • Enable install of beta apps: Enables end users to install and update beta apps from the Creative Cloud desktop application. This means that end users can then go to the Creative Cloud Desktop application and install or update these apps. Learn more.

    Also read about other customization options, in Creative Cloud app & services | Customizations.

    Management Options:

    • Enable Remote Update Manager: Enables the use of Remote Update Manager. Adobe Remote Update Manager lets you remotely run the updater on the client with the benefit of executing as an administrator. Learn more.
    • Redirect to internal update server: Enables you to redirect all updates for this package to an internal update server. The internal server details are specified in an override XML in the Packages > Preferences tab of the Admin Console. Learn how to set the Preferences.
    • (Not currently available for Windows ARM or Apple Silicon devices) Create a folder for extensions and include the UPIA command-line tool: This option is enabled if you have plugins in the package. It creates a subfolder in the package folder to include extensions to install with the package. For more, see Manage Extensions in packages.
      • Include Adobe Asset Link: (Available if the above option is switched on) This extension connects Adobe Experience Manager (AEM) Assets with Creative Cloud desktop apps Photoshop, Illustrator, and InDesign. 

    Note: AEM Assets is required. For details, see Adobe Asset Link. This feature is only available for Creative Cloud for enterprise customers.

    • Install package to custom  install directory: Enables you to install the apps in this package to a custom install directory. The directory is defined in the Packages > Preferences tab in the Admin Console. Learn how to set the Preferences.

  7. On the Finalize screen, enter the name of the package, review the package details, included applications, and plugins. Then, click Create package.

    It displays a message after the build process completes. If the package is built successfully, the message also indicates the time period for which the package is available for download from the Admin Console.

    If you want to check the remaining time for the existing packages in the details pane, click  for the package.

    • Products listed in summary drawer may have older versions than version available while customizing the same template as directly downloadable template takes time in signing and notarizing.
    •  

  8. To download the package later, click  for a package in the list of packages and then click Download in the details drawer.

Note:
  • The Adobe Package Downloader is downloaded to your computer if you're creating macOS packages. Open and run it to complete the download of the package.
  • If you create a package that includes Captivate 2017 or Presenter (any version), you must first uninstall these product versions on the end-user computers before you deploy this package.

Next Steps

Deploy packages

After you create the package, choose from the following methods to deploy the package:

For information on how to deploy updates, see Change management for Adobe enterprise and teams customers.

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