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Adobe Acrobat Sign Guide

What's New

  1. Pre-Release Notes
  2. Release Notes
  3. Important Notifications

Get Started

  1. Quick start guide for administrators
  2. Quick start guide for users
  3. For Developers
  4. Video tutorial library
  5. FAQ

Administer

  1. Admin Console Overview
  2. User Management
    1. Adding users
      1. Add a User
      2. Add Users in Bulk
      3. Add Users from your Directory
      4. Add Users from MS Azure Active Directory
    2. Create function-focused users
      1. Technical accounts - API driven
      2. Service accounts - Manually driven
    3. Check for users with provisioning errors
    4. Change Name/Email Address
    5. Edit a user's group membership
    6. Edit a user's group membership through the group interface
    7. Promote a user to an admin role
    8. User Identity Types and SSO
    9. Switch User Identity
    10. Authenticate Users with MS Azure
    11. Authenticate Users with Google Federation
    12. Product Profiles
    13. Login Experience 
  3. Account/Group Settings
    1. Settings Overview
    2. Global Settings
      1. Account tier and ID
      2. New Recipient Experience
      3. Self Signing Workflows
      4. Send in Bulk
      5. Web Forms
      6. Custom Send Workflows
      7. Power Automate Workflows
      8. Library Documents
      9. Collect form data with agreements
      10. Limited Document Visibility
      11. Attach a PDF copy of the signed agreement 
      12. Include a link in the email
      13. Include an image in the email
      14. Files attached to email will be named as
      15. Attach audit reports to documents
      16. Merge multiple documents into one
      17. Download individual documents
      18. Upload a signed document
      19. Delegation for users in my account
      20. Allow external recipients to delegate
      21. Authority to sign
      22. Authority to send
      23. Power to add Electronic Seals
      24. Set a default time zone
      25. Set a default date format
      26. Users in Multiple Groups (UMG)
        1. Upgrade to use UMG
      27. Group Administrator Permissions
      28. Replace recipient
      29. Audit Report
        1. Overview
        2. Allow unauthenticated access on the transaction verification page
        3. Include reminders
        4. Include view events
        5. Include agreement page/attachment count
      30. In Product Messaging and Guidance
      31. Accessible PDFs
      32. New authoring experience
      33. Healthcare customer
    3. Account Setup
      1. Add logo
      2. Customize company Hostname/URL    
      3. Add company name
      4. Post agreement URL redirect
    4. Signature Preferences
      1. Well formatted signatures
      2. Allow recipients to sign by
      3. Signers can change their name
      4. Allow recipients to use their saved signature
      5. Custom Terms of Use and Consumer Disclosure
      6. Navigate recipients through form fields
      7. Decline to sign
      8. Allow Stamps workflows
      9. Require signers to provide their Title or Company
      10. Allow signers to print and place a written signature
      11. Show messages when e-signing
      12. Require signers to use a mobile device to create their signature
      13. Request IP address from signers
      14. Exclude company name and title from participation stamps
    5. Digital Signatures
      1. Overview
      2. Download and sign with Acrobat
      3. Sign with Cloud Signatures
      4. Include metadata for Identity Providers
      5. Restricted Cloud Signatures Providers
    6. Electronic Seals
    7. Digital Identity
      1. Digital Identity Gateway
      2. Identity Check policy
    8. Report Settings
      1. New report experience
      2. Classic report settings
    9. Security Settings
      1. Single Sign-on settings
      2. Remember-me settings
      3. Login password policy
      4. Login password strength
      5. Web session duration
      6. PDF encryption type
      7. API
      8. User and group info access
      9. Allowed IP Ranges
      10. Account Sharing
      11. Account sharing permissions
      12. Agreement sharing controls
      13. Signer identity verification
      14. Agreement signing password
      15. Document password strength
      16. Block signers by Geolocation
      17. Phone Authentication
      18. Knowledge-Based Authentication (KBA)
      19. Allow page extraction
      20. Document link expiration
      21. Upload a client certificate for webhooks/callbacks
      22. Timestamp
    10. Send settings
      1. Show Send page after login
      2. Require recipient name when sending
      3. Lock name values for known users
      4. Allowed recipient roles
      5. Allow e-Witnesses
      6. Recipient groups
      7. Required fields
      8. Attaching documents
      9. Field flattening
      10. Modify Agreements
      11. Agreement name
      12. Languages
      13. Private messages
      14. Allowed signature types
      15. Reminders
      16. Signed document password protection
      17. Send Agreement Notification through
      18. Signer identification options
        1. Overview
        2. Signing password
        3. One-Time Password via Email
        4. Acrobat Sign authentication
        5. Phone authentication
        6. Cloud-based digital signature
        7. Knowledge-based authentication
        8. Government ID
        9. Signer Identity reports
      19. Content Protection
      20. Enable Notarize transactions
      21. Document Expiration
      22. Preview, position signatures, and add fields
      23. Signing order
      24. Liquid mode
      25. Custom workflow controls
      26. Upload options for the e-sign page
      27. Post-sign confirmation URL redirect
    11. Message Templates
    12. Bio-Pharma Settings
      1. Overview
      2. Enforce identity authentication
      3. Signing reasons
    13. Workflow Integration
    14. Notarization Settings
    15. Payments Integration
    16. Signer Messaging
    17. SAML Settings
      1. SAML Configuration
      2. Install Microsoft Active Directory Federation Service
      3. Install Okta
      4. Install OneLogin
      5. Install Oracle Identity Federation
    18. Data Governance
    19. Time Stamp Settings
    20. External Archive
    21. Account Languages
    22. Email Settings
      1. Email header/footer images
      2. Permit individual user email footers
      3. Customize the Signature Requested email
      4. Customize the To and CC fields
      5. Enable Linkless Notifications
      6. Customize email templates
    23. Migrating from echosign.com to adobesign.com
    24. Configure Options for Recipients
  4. Guidance for regulatory requirements
    1. Accessibility
      1. Accessibility Compliance
      2. Create accessible forms with Acrobat desktop
      3. Create accessible AcroForms
    2. HIPAA
    3. GDPR
      1. GDPR Overview
      2. Redact a user
      3. Redact a user's agreements    
    4. 21 CFR part 11 and EudraLex Annex 11
      1. 21 CRF part 11 validation pack
      2. 21 CFR and EudraLex Annex 11 handbook
      3. Analysis of shared responsibilities
    5. Healthcare customers
    6. IVES support
    7. "Vaulting" agreements
    8. EU/UK considerations
      1. EU/UK Cross-border transactions and eIDAS
      2. HMLR requirements for deeds signed electronically
      3. The impact of Brexit on e-signature laws in the UK
  5. Download Agreements in Bulk
  6. Claim your domain 
  7. Report Abuse links

Send, Sign, and Manage Agreements

  1. Recipient Options
    1. Cancel an email reminder
    2. Options on the e-signing page
      1. Overview of the e-sign page
      2. Open to read the agreement without fields
      3. Decline to sign an agreement
      4. Delegate signing authority
      5. Restart the agreement
      6. Download a PDF of the agreement
      7. View the agreement history
      8. View the agreement messages
      9. Convert from an electronic to a written signature
      10. Convert from a written to an electronic signature 
      11. Navigate the form fields
      12. Clear the data from the form fields
      13. E-sign page magnification and navigation
      14. Change the language used in the agreement tools and information
      15. Review the Legal Notices
      16. Adjust Acrobat Sign Cookie Preferences
  2. Send Agreements  
    1. Send page overview
    2. Send an agreement only to yourself
    3. Send an agreement to others
    4. Written Signatures
    5. Recipient signing order
    6. Send in Bulk
      1. Overview of the Send in Bulk feature
      2. Send in Bulk - Configure a parent template
      3. Send in Bulk - Configure the CSV file
      4. Cancel a Send in Bulk transaction
      5. Add reminders to Send in Bulk
      6. Reporting for Send in Bulk
  3. Authoring fields into documents
    1. In-app authoring environment
      1. Automatic field detection
      2. Drag and drop fields using the authoring environment
      3. Assign form fields to recipients
      4. The Prefill role
      5. Apply fields with a reusable field template
      6. Transfer fields to a new library template
      7. Updated authoring environment when sending agreements
    2. Create forms with text tags
    3. Create forms using Acrobat (AcroForms)
      1. AcroForm creation
      2. Creating accessible PDFs
    4. Fields
      1. Field types
        1. Common field types
        2. In-line Images
        3. Stamp Images
      2. Field content appearance
      3. Field validations
      4. Masked fields values
      5. Setting show/hide conditions
      6. Calculated fields 
    5. Authoring FAQ
  4. Sign Agreements
    1. Sign agreements sent to you
    2. Fill & Sign
    3. Self-signing
  5. Manage Agreements
    1. Manage page overview
    2. Delegate agreements
    3. Replace Recipients
    4. Limit Document Visibility 
    5. Cancel an Agreement 
    6. Create new reminders
    7. Review reminders
    8. Cancel a reminder
    9. Access Power Automate flows
    10. More Actions...
      1. How search works
      2. View an agreement
      3. Create a template from an agreement
      4. Hide/Unhide agreements from view
      5. Upload a signed agreement
      6. Modify a sent agreement's files and fields
      7. Edit a recipient's authentication method
      8. Add or modify an expiration date
      9. Add a Note to the agreement
      10. Share an individual agreement
      11. Unshare an agreement
      12. Download an individual agreement
      13. Download the individual files of an agreement
      14. Download the Audit Report of an agreement
      15. Download the field content of an agreement
  6. Audit Report
  7. Reporting and Data exports
    1. Overview
    2. Grant users access to reporting
    3. Report charts
      1. Create a new report
      2. Agreement Reports
      3. Transaction Reports
      4. Settings Activity Report
      5. Edit a report
    4. Data Exports 
      1. Create a new data export
      2. Edit a data export
      3. Refresh the data export content
      4. Download the data export
    5. Rename a report/export
    6. Duplicate a report/export
    7. Schedule a report/export
    8. Delete a report/export
    9. Check Transaction Usage

Advanced Agreement Capabilities and Workflows

  1. Webforms 
    1. Create a web form
    2. Edit a web form
    3. Disable/Enable a web form
    4. Hide/Unhide a web form
    5. Find the URL or script code 
    6. Prefill web form fields with URL parameters
    7. Save a web form to complete later
    8. Resize a web form
  2. Reusable Templates (Library templates) 
    1. US Government forms in the Acrobat Sign library
    2. Create a library template
    3. Change a library template's name
    4. Change a library template's type
    5. Change a library template's permission level
    6. Copy, edit, and save a shared template
    7. Download the aggregate field data for a library template
  3. Transfer ownership of web forms and library templates
  4. Power Automate Workflows 
    1. Overview of the Power Automate integration and included entitlements
    2. Enable the Power Automate integration
    3. In-Context Actions on the Manage page
    4. Track Power Automate usage
    5. Create a new flow (Examples)
    6. Triggers used for flows
    7. Importing flows from outside Acrobat Sign
    8. Manage flows
    9. Edit flows
    10. Share flows
    11. Disable or Enable flows
    12. Delete flows
    13. Useful Templates
      1. Administrator only
        1. Save all completed documents to SharePoint
        2. Save all completed documents to OneDrive for Business
        3. Save all completed documents to Google Drive
        4. Save all completed documents to DropBox
        5. Save all completed documents to Box
      2. Agreement archival
        1. Save your completed documents to SharePoint
        2. Save your completed documents to One Drive for Business
        3. Save your completed documents to Google Drive
        4. Save your completed documents to DropBox
        5. Save your completed documents to Box
      3. Webform agreement archival
        1. Save completed web form documents to SharePoint Library
        2. Save completed web form documents to OneDrive for Business
        3. Save completed   documents to Google Drive
        4. Save completed web form documents to Box
      4. Agreement data extraction
        1. Extract form field data from your signed document and update Excel sheet
      5. Agreement notifications
        1. Send custom email notifications with your agreement contents and signed agreement
        2. Get your Adobe Acrobat Sign notifications in a Teams Channel
        3. Get your Adobe Acrobat Sign notifications in Slack
        4. Get your Adobe Acrobat Sign notifications in Webex
      6. Agreement generation
        1. Generate document from Power App form and Word template, send for signature
        2. Generate agreement from Word template in OneDrive, and get signature
        3. Generate agreement for selected Excel row, send for review and signature
  5. Custom Send workflows
    1. Custom Send Workflow Overview
    2. Creating a new Send Workflow
    3. Edit a Send Workflow
    4. Activate or Deactivate a Send Workflow
    5. Send an agreement with a Send Workflow
  6. Share users and agreements
    1. Share a user
    2. Share agreements

Integrate with other products

  1.  Acrobat Sign integrations overview 
  2. Acrobat Sign for Salesforce
  3. Acrobat Sign for Microsoft
    1. Acrobat Sign for Microsoft 365
    2. Acrobat Sign for Outlook
    3. Acrobat Sign for Word/PowerPoint
    4. Acrobat Sign for Teams
    5. Acrobat Sign for Microsoft PowerApps and Power Automate
    6. Acrobat Sign Connector for Microsoft Search
    7. Acrobat Sign for Microsoft Dynamics 
    8. Acrobat Sign for Microsoft SharePoint 
  4. Other Integrations
    1. Acrobat Sign for ServiceNow
    2. Acrobat Sign for HR ServiceNow
    3. Acrobat Sign for SAP SuccessFactors
    4. Acrobat Sign for Workday
    5. Acrobat Sign for NetSuite
    6. Acrobat Sign for VeevaVault
    7. Acrobat Sign for Coupa BSM Suite
  5. Partner managed integrations
  6. How to obtain an integration key

Acrobat Sign Developer

  1. REST APIs 
    1. Methods documentation
    2. SDK/Developer Guide
    3. API FAQ    
  2. Webhooks 
    1. Webhook overview
    2. Configure a new webhook
    3. View or edit a webhook
    4. Deactivate or reactivate a webhook
    5. Delete a webhook
    6. Two-way SSL certificates
    7. Webhooks in the API

Support and Troubleshooting

  1. Customer Support Resources 
  2. Enterprise Customer Success Resources 
Note:

This document highlights the new features,  experience changes, and resolved issues in the customer-facing application for the most recent release.

Developer-centric updates to the API and Webhooks are documented in the Acrobat Sign developer guide.

Not all features/changes are guaranteed to be enabled on the date of the release.

Production deployment: September 17, 2024

GovCloud deployment: October 8, 2024

Improved Functionality

  • E-Witness an agreement - A new role has been added: Sign with Witness. Witnesses are identified by the signers at the time they open the agreement, before their signature is accepted.
    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
    Review the support documentation for the e-Witness role >

  • New Recipient experience when interacting with an agreement - The recipient's signing environment has been updated to provide a better experience for all recipients. 
    Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account or Group
    Review the new e-signing page documentation >

  • Updated Audit Trail report—Accounts can update their Audit trail to include more information about the documents that the agreement recipients see and how they interact with them.
    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
    Review the updated Audit Trail configurations >
     
  • New filter and search functionality for the Reports environment - The filter selector has been improved to allow for selecting multiple filters without the drop-down box closing after each selection. Additionally, the search field capabilities have been improved to search for matches anywhere within a word string. Matches can be found at any word's beginning, middle, or end.
    Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Standard, Acrobat Pro, and Acrobat Sign Solutions | Configuration scope: Enabled as part of the base feature
    Review the updated reporting documentation >
     
  • Custom email templates and Report Abuse links are now supported for Linkless notifications - The option to send Acrobat Sign agreement notifications without active links is now supported in Custom Email Templates. Additionally, the Report Abuse URLs are included in the notification.
    Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account

  • Senders can view form field data as recipients fill them in—The sender of an agreement can view the field content of an agreement's fields as the recipient fills out the form. The view of the fields persists until the recipient completes their action.
    Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
    Review the updated controls to collect form data >

  • Allow recipients to download the individual files of an agreement - Recipients can be enabled to download their agreements in the form of the individual files that originally created the agreement.
    Available environments: Sandbox, Commercial, Gov Cloud | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
    Review the option to allow recipients to download the files of the agreement >

  • Improvements to the Request Signature page:
    • Support for sending through Advanced Account Sharing - The Request Signature process now supports Advanced Account Sharing.
    • SMS or email delivery - The option to send an agreement URL directly to a phone number has been added to the Request Signature experience.
    • Calculated fields - The new cookieless authoring environment now supports calculated fields.
    • The Authentication Method and Private Message configuration has been moved to their own interface - The Private Message and Authentication Method interface has been moved from being in-line with the recipient record and into a new subsection called Recipient Settings. Each recipient has their own explicitly configurable Recipient Settings section.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Enabled as part of the existing base feature
Review the updated Request Signature documentation >

  • Updates to the Send in Bulk experience:
    • Send in Bulk has been updated to accommodate CC'd information for the CSV upload method of agreement creation - The CSV upload method for generating Send in Bulk child agreements now supports adding CC'd parties.
    • Send in Bulk has been updated to include the Email via One-time Password authentication option through the CSV upload method. The One-time Password authentication method is available when creating Send in Bulk transactions using the CSV method.
    • Send in Bulk is included in the Send permission for Advanced Account Sharing - Sharing accounts under advanced sharing rules, with Send authorization enabled now includes access to create and send agreements using the Send in Bulk feature as the sharing userID.
    • Send in Bulk report for errors created when generating the child agreements - When errors are generated through the Send in Bulk process using a CSV upload as the source of recipients, a downloadable file is generated so the sender can correct inaccurate input.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled as part of the existing base feature
Review the updated Send in Bulk documentation >

  • The process of saving a web form has more granular controls - The control for validating a web form's first signer has been separated from the control to enable the recipient's access to save a web form. 

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled as part of the existing base feature
Review the updated web form configurations >

  • Web forms support phone authentication for signer-added participants - Web forms that allow signer-defined participants can now include phone-based authentication for the added recipients.
    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled as part of the existing base feature

  • Improvements to Identity Check - The recently added Identity Check policy has been updated to provide:
    • API support for Identity Check configuration in /agreement endpoints.
    • Name matching for Government ID and Cloud Signatures, with exact name matching only.
    • Email matching for Cloud Signatures (to include Alternative Name matching).

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
 

  • Improvements to the Signer Identity Report—The Signer Identity Report now includes more granular information to improve the understanding of the identifying document, such as differentiating a regular (full) driver's license from a provisional license.
    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
     

Experience Changes

  • New support experience for accounts using the classic user interface - Long-time customers who haven't migrated their user management to the Adobe Admin Console have a new experience for contacting support and entering tickets.
    Available environments: Commercial | Available tiers of service: Enterprise | Configuration scope: Enabled by default
     
  • The new Request Signature environment is now the default experience for all accounts - The new and improved Request Signature environment has been promoted to the default experience with the September 2024 release. This is the first step in ending access to the classic environment, which is planned to be removed entirely from the user experience by March 2025.
    • Administrators continue to have the option to reset the default environment to the classic experience through their admin menu.
    • Links remain available for users to switch between the new and classic environments. Accounts that have previously disabled switch links will need to do so again.

Available environments: Sandbox, Commercial | Available tiers of service: Individual, Team, Enterprise | Configuration scope: Account, Group

  • Improved expereience in the Request Signature environment for when a sender is the first signer or when prefill fields exist - When an agreement is sent, and the sender is the first signer, or prefill fields are present on the agreement, the signing environment opens immediately, allowing the sender to fill fields and sign without having to first access their email or Manage page.
    Available environments: Sandbox, Commercial | Available tiers of service: Individual, Team, Enterprise | Configuration scope: Enabled by default

  • Send in Bulk has updated the interface to display the Message field when the CSV upload option is selected - The Message section is no longer hidden when a user selects the option to upload a CSV file to generate the child agreements through the Send in Bulk process.
    NOTE: This experience change was released to the production environment early.
    Available environments: Sandbox, Commercial | Available tiers of service: Individual, Team, Enterprise | Configuration scope: Account, Group
     
  • The Create Template experience for integrations that embed the user experience now employs the new Authoring functionality - Prior to this release, the Create Template experience in the embedded experience used the classic Authoring environment. As of this release, the newest Authoring environment is being used.
    Available environments: Sandbox, Commercial | Available tiers of service: Enterprise | Configuration scope: API Application.
     
  • Respect date format preferences in well-formatted signatures - The customer-defined preferred date format is now applied to the well-formatted signatures and signature blocks.
    Available environments: Sandbox, Commercial, Government | Available tiers of service: Individual, Team, Enterprise | Configuration scope: Account, Group

  • Viewing/modifying an agreement set to be e-vaulted now opens on the Request Signature page - Customers using the eOriginal integration can now open agreements flagged to be vaulted in the Request Signature environment instead of the classic Send page environment.
    Available environments: Sandbox, Commercial | Available tiers of service: Individual, Team, Enterprise | Configuration scope: Account, Group

REST API/Webhook Updates

API and webhook updates for this release can be found in the Acrobat Sign API documentation.

Resolved Issues

Issue Description
4323027
 Summary: Search in New Experience does not work correctly for charnum values or with underscores.
Fix: The database was reindexed after the server migration, resolving the issue
4446870
 Summary: Users are getting a blank screen when trying to login to Acrobat Sign intermittently
Fix: Updated the JSP being served, resolving the eissue.
4456574
 Summary:  In the new experience if you author and send without adding a signature box, it doesn't try to add it to the last page due to a thumbnail not being created on the latest version.
Fix: The classic behavior has been replicated with all new code to provide a consistent experience.
4459445
 Summary: The document name field in the new experience for recent templates is too small to see the name
Fix: The size of the field has been improved. 
4465815
 Summary: The "Well formatted" chrome is converted to English when the signature is processed.
Fix: The locale of the user settings is now referenced when the signature appearance is created.
4467671
 Summary: Emails sent in the Polish locale have unique formatting
Fix: The localized template was reconfigured to be consistent with other locales 
4468713
 Summary: The agreement email body consists of incorrect and inaccurate messages/content.
Fix: Multiple systems and templates updated to align the email templates
4468718
 Summary: Typo in the Signature requested emails in Polish Language
Fix: The typo has been corrected.
4469262
 Summary: Blank White screen while selecting a template while using bulk send New Experience
Fix: The Bulk Send processor has updated libraries, solving the issue.
4470664
 Summary: Reminder events don't propagate automatically like other events in Salesforce
Fix: The REMINDER_SENT event is now being pushed from the core application using the v6 REST methods
4471103
 Summary: User email address with apostrophe twice is failing with the error message in workflow.
Fix: The code managing the email formatting has been improved to accommodate this use case.
4471385
 Summary: Content Protection feature not working as expected through re-authorization
Fix:  Improved code to ensure to fetch the correct Account details of the internal user are referenced when a Hostname is defined in the Account
4471478
 Summary:  "AGREEMENT_WORKFLOW_COMPLETED" notification incorrectly shows SIGNER status as "WAITING_FOR_MY_SIGNATURE"
Fix: Corrected the index that was being assigned to the status.
4472497
 Summary:  Documents with unparsable metadata are not properly handled
Fix: XMP parse exceptions and now ignore
4472908
 Summary: The Password option cannot be suppressed in the new sending experience
Fix: The component for adding the authentication options has been updated to properly reflect the authentication methods allowed for the group
4473086
 Summary: Participation stamp and Transaction ID fields are not present on Notarized agreements due to being placed post signature on an earlier version of the agreement
Fix: The processing has been improved to properly place the post-signing fields onto the agreement after notarization
4473112/
4473556
 Summary: Error thrown in new Send in BUlk if the sender is the first signer due to a check for this use case
Fix: The check for the use case is now being ignored.
4473248
 Summary: Agreements may intermittently cancel due to streams with /Name attributes that are strings
Fix: Now only /Type attributes that are Names will be checked
4473286
 Summary: Delegation verbiage can be seen in the 'Signature Requested' email notification even after disabling delegation in account settings
Fix: Added a condition which checks internal and external delegation setting values of Originator and display or hide the delegation link in email.
4474071
 Summary: Transfering ownership of a template is not updating the owning groupID
Fix: Repaired the code to properly update the ownership table to reflect the new groupID
4474082
 Summary: File attachments don't append to the signed pdf to a null pointer error
Fix: Added a null check prior to the process where files are added to the final PDF
4475331
 Summary: When CC sends a reminder to the originator, an error occurs the next time the Reminders button is clicked.
Fix: Distinct logic has been added for this use case.
4475449
 Summary: Documents with invalid Creation Dates will fail to process and become downloadable
Fix: Code has been added to ensure that a valid creation date is available before saving.
4475603
 Summary: The group is not selectable when in the Russian locale due to extra quotes in the locales script.
Fix: The code for the Russian locale has been corrected so the script can run
4475864
 Summary: Upload signed copy is changing the signature type from written to design, preventing the agreement from being uploaded
Fix: The code has been improved to properly retain the "written" signature type throughout the process.
4476004
 Summary: Adobe Acrobat Sign events and alerts summary email is not getting triggered due to a legacy event alert.
Fix: The legacy event alert has been removed.
4476583
 Summary: Workflow's Completion Deadline not updated when set to 180 days due to the logic understanding the value must be less than 180, not less than or equal to.
Fix: Fixed the parameter to properly accept less than or equal to
4477114
 Summary: Unable to sync Custom Workflows from Sandbox to Production using Sandbox Sync feature
Fix: Optimization has been added to improve sync times to prevent timeouts
4478119
 Summary: Invalid negative number variable expression throws an exception when trying to edit a template
Fix: Added a check to prevent the NumericFormatExceptions from being a string-based negative number
4478127
 Summary: The email footer shows the path to the image when linkless notifications are enabled.
Fix: The code has been corrected to display the image instead of the path.
4478248
 Summary: Written agreements fail when a signer uploads an esigned PDF because we modify the PDF for the next signer which invalidates the certificate and fails the validation of a signed document for the next signer.
Fix: Logic has been added such that if the agreement is a written agreement, remove the esigned certificate when creating the pdf for the next signer.
4478745
 Summary: Unable to download signed document due to a null pointer error if the fontfile does not contain a valid cmap table. This aborts watermark generation and the document cannot be generated.
Fix: New tests have been added for a valid cmap to preserve the page graphic state.
4478901
 Summary: When a signer attempts to decline signing an agreement that is hidden through the e-sign page, they encounter a server error due to a method that is intended to check if we are going to list a hidden agreement in any response
Fix: A new method is being applied that checkz if the caller can edit the participation.
4479209
 Summary: The email address in the linkless notification instruction, when copy-pasted into the linkless access form page, has spaces in front, in-between and after the email address string and thus gives an error to users. 
Fix: The client-side Javascript now finds and removes all white spaces/line breaks before, after, and in between the email address string before submitting the form and passing the form data down to validation logic and access code read request.
4479223
 Summary: Date Field format not saving for form fields on AcroForm form fields
Fix: The date format saved at the group level is not referenced and honored as expected.
4480119
 Summary: Cannot delegate to users included in the CC when the signature was sent.
Fix: Added a condition to not throw an exception for delegation to "Observe only" and CC participation
4480324
 Summary: Unable to upload CSV in Send in bulk new experience if the Order column isn't completely filled in
Fix: The code has been updated to allow for empty cells in the Order column
4480375
 Summary: The redirect URI linked in the signup mail that the user receives after confirming their account is incorrect.
Fix: The link has been updated to /adobeLogin which was incorrectly set to /adobeIDLogin
4480399
 Summary: There are form fields in some dialog fields that don't have visible, persistent labels, nor are they grouped in a fieldset to programmatically determine their relationship with each other. There are also no validation error messages.
Fix: Added error messages, labels, and fieldsets with appropriate tags where applicable. Update placeholder text.
4480403
 Summary: Accessibility labels were missing in certain fields in the Custom Compose JS page, which prevented screen readers from reading the error message when that field was highlighted.
Fix:  Accessibility attributes have been added and the error message that was missing has been added to the modal at the top.
4480407
 Summary: Accessibility: The meaning of icons is not communicated to all users
Fix: Added the ID to the recipient email input
4480582
 Summary: Signer Authentication not being set when sending the agreement to an alias email
Fix:  Added a check to set signer authentication for the recipient when an alias email is used
4480614
 Summary: Agreements can get stuck when using a hybrid workflow and delegating recipients to an alias email.
Fix: The order of processing for several modules were updated to account for all of the potential cases around delegating known users to aliased emails through a hybrid signature flow.
4480638
 Summary: An interface conflict prevents users from disabling the PayPal option when using the payment interface
Fix: Code has been improved to allow manipulation of the option to use PayPal.
4481121
 Summary: Notifications aren't sent to agreement shares due to a check for notifications that removes the sharee
Fix: The logic has been fixed to manage this use case
4481307
 Summary: Written signature flow agreements with multiple signers can fail due to a miscalculation of the total number of participants being less than the total remaining participants, leading to an out-of-bounds index 
Fix: The calculations between the two sets of recipients is now calculated in the same manner to produce the correct results.
4481336
 Summary: Sending in Bulk fails with an invalid CSV error if Senders aren't allowed to override the default authentication, internal auth is enabled, and the internal recipient's signer auth doesn't match the internal default.
Fix: The CSV parsing code has been improved to manage this use case
4481340/
4482600
 Summary: "Powered by Adobe Acrobat Sign" image and horizontal rule overlapping KBA options for Web Forms due to the CSS width being too small
Fix: Removed web form styling so it behaves the same as for regular agreement.
4481902/
4471416
 Summary: Form fields are duplicated when using Templates through Send in Bulk due to the field template being applied from the team plate and the authoring stage
Fix: The process for applying the field template has added logic to account for the template fields if available.
4481984
 Summary: Timeout exceptions can lead to Send in Bulk transactions to create duplicate agreements
Fix: A check has been added to identify if a child agreement already exists for the parent transaction.
4482743
 Summary: Error " SEND_IN_BULK_WITH_ADV_ACCOUNT_SHARING_ROLLOUT" when using Send in Bulk on the Sandbox due to a setting not being enabled
Fix: The setting was enabled, and the error was resolved.
4482746
 Summary: Error: The request provided is invalid, while adding alternate recipient due to strings being passed as empty values instead of null values
Fix: While equating names of participants, we are replacing empty String with null.
4483022/
4484322
 Summary: Send in Bulk may return a blank page when a horizontal scroll bar is visible on the Templates table
Fix: The rendering processing of the template has been improved to account for this use case.
4483680
 Summary: Update REST API documentation for Post Webhook api to add the feature resourceId and GROUP scope 
Fix: The API Swagger documentation has been updated
4484234
 Summary: When using a custom workflow with more than 25 recipients, an error is triggered due to a hard-coded limit of 25.
Fix: The hard-coded limit has been removed and replaced with the appropriate variable for the tier of service
4486809
 Summary: When "well-formatted" signatures are disabled, the signature field can be reduced on the final document such that some of the signature is cut off
Fix: Left padding points have been implemented for the signature field when "well-formatted" signatures are disabled.
4489678/
4494301
 Summary: When canBeDelegated is missing from the mail context, typically on a Custom Email Template, a Null Point Error is thrown
Fix: A check to determine if there is a null value has been added before calling methods that will throw the error.
4490021
 Summary: Unable to download a signed copy of the agreement from the post-sign message page, if the post-sign redirect URL is specified during agreement creation
Fix: The link to download the agreement has been added to the post-sign page
4490903
 Summary: Unable to fill Web Form due to pop-ups in mobile devices
Fix: Updated the code not to show terms of use popup on focus for mobile case

Previous Releases

RELEASE NOTES: 2024

RELEASE NOTES: 2023

RELEASE NOTES: 2022

RELEASE NOTES: 2021

RELEASE NOTES: 2020

RELEASE NOTES: 2019

RELEASE NOTES: 2018

RELEASE NOTES: 2017

RELEASE NOTES: 2016

RELEASE NOTES: 2015

RELEASE NOTES: 2014

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