User Guide Cancel

Adobe Acrobat Sign Release Schedule and Prerelease Notes

Search
Adobe Sign

Adobe Sign

Open app

 

Adobe Acrobat Sign Guide

What's New

  1. Pre-Release Notes
  2. Release Notes
  3. Important Notifications

Get Started

  1. Quick start guide for administrators
  2. Quick start guide for users
  3. For Developers
  4. Video tutorial library
  5. FAQ

Administer

  1. Admin Console Overview
  2. User Management
    1. Adding users
      1. Add a User
      2. Add Users in Bulk
      3. Add Users from your Directory
      4. Add Users from MS Azure Active Directory
    2. Create function-focused users
      1. Technical accounts - API driven
      2. Service accounts - Manually driven
    3. Check for users with provisioning errors
    4. Change Name/Email Address
    5. Edit a user's group membership
    6. Edit a user's group membership through the group interface
    7. Promote a user to an admin role
    8. User Identity Types and SSO
    9. Switch User Identity
    10. Authenticate Users with MS Azure
    11. Authenticate Users with Google Federation
    12. Product Profiles
    13. Login Experience 
  3. Account/Group Settings
    1. Settings Overview
    2. Global Settings
      1. Account tier and ID
      2. New Recipient Experience
      3. Self Signing Workflows
      4. Send in Bulk
      5. Web Forms
      6. Custom Send Workflows
      7. Power Automate Workflows
      8. Library Documents
      9. Collect form data with agreements
      10. Limited Document Visibility
      11. Attach a PDF copy of the signed agreement 
      12. Include a link in the email
      13. Include an image in the email
      14. Files attached to email will be named as
      15. Attach audit reports to documents
      16. Merge multiple documents into one
      17. Download individual documents
      18. Upload a signed document
      19. Delegation for users in my account
      20. Allow external recipients to delegate
      21. Authority to sign
      22. Authority to send
      23. Power to add Electronic Seals
      24. Set a default time zone
      25. Set a default date format
      26. Users in Multiple Groups (UMG)
        1. Upgrade to use UMG
      27. Group Administrator Permissions
      28. Replace recipient
      29. Audit Report
        1. Overview
        2. Allow unauthenticated access on the transaction verification page
        3. Include reminders
        4. Include view events
        5. Include agreement page/attachment count
      30. Transaction Footer
      31. In Product Messaging and Guidance
      32. Accessible PDFs
      33. New authoring experience
      34. Healthcare customer
    3. Account Setup
      1. Add logo
      2. Customize company Hostname/URL    
      3. Add company name
      4. Post agreement URL redirect
    4. Signature Preferences
      1. Well formatted signatures
      2. Allow recipients to sign by
      3. Signers can change their name
      4. Allow recipients to use their saved signature
      5. Custom Terms of Use and Consumer Disclosure
      6. Navigate recipients through form fields
      7. Restart agreement workflow
      8. Decline to sign
      9. Allow Stamps workflows
      10. Require signers to provide their Title or Company
      11. Allow signers to print and place a written signature
      12. Show messages when e-signing
      13. Require signers to use a mobile device to create their signature
      14. Request IP address from signers
      15. Exclude company name and title from participation stamps
    5. Digital Signatures
      1. Overview
      2. Download and sign with Acrobat
      3. Sign with Cloud Signatures
      4. Include metadata for Identity Providers
      5. Restricted Cloud Signatures Providers
    6. Electronic Seals
    7. Digital Identity
      1. Digital Identity Gateway
      2. Identity Check policy
    8. Report Settings
      1. New report experience
      2. Classic report settings
    9. Security Settings
      1. Single Sign-on settings
      2. Remember-me settings
      3. Login password policy
      4. Login password strength
      5. Web session duration
      6. PDF encryption type
      7. API
      8. User and group info access
      9. Allowed IP Ranges
      10. Account Sharing
      11. Account sharing permissions
      12. Agreement sharing controls
      13. Signer identity verification
      14. Agreement signing password
      15. Document password strength
      16. Block signers by Geolocation
      17. Phone Authentication
      18. Knowledge-Based Authentication (KBA)
      19. Allow page extraction
      20. Document link expiration
      21. Upload a client certificate for webhooks/callbacks
      22. Timestamp
    10. Send Settings
      1. Show Send page after login
      2. Require recipient name when sending
      3. Lock name values for known users
      4. Allowed recipient roles
      5. Allow e-Witnesses
      6. Recipient groups
      7. CCs
      8. Recipient Agreement Access
      9. Required fields
      10. Attaching documents
      11. Field flattening
      12. Modify Agreements
      13. Agreement name
      14. Languages
      15. Private messages
      16. Allowed signature types
      17. Reminders
      18. Signed document password protection
      19. Send Agreement Notification through
      20. Signer identification options
        1. Overview
        2. Signing password
        3. One-Time Password via Email
        4. Acrobat Sign authentication
        5. Phone authentication
        6. Cloud-based digital signature
        7. Knowledge-based authentication
        8. Government ID
        9. Signer Identity reports
      21. Content Protection
      22. Enable Notarize transactions
      23. Document Expiration
      24. Preview, position signatures, and add fields
      25. Signing order
      26. Liquid mode
      27. Custom workflow controls
      28. Upload options for the e-sign page
      29. Post-sign confirmation URL redirect
    11. Message Templates
    12. Bio-Pharma Settings
      1. Overview
      2. Enforce identity authentication
      3. Signing reasons
    13. Workflow Integration
    14. Notarization Settings
    15. Payments Integration
    16. Signer Messaging
    17. SAML Settings
      1. SAML Configuration
      2. Install Microsoft Active Directory Federation Service
      3. Install Okta
      4. Install OneLogin
      5. Install Oracle Identity Federation
    18. Data Governance
    19. Time Stamp Settings
    20. External Archive
    21. Account Languages
    22. Email Settings
      1. Email header/footer images
      2. Permit individual user email footers
      3. Customize the Signature Requested email
      4. Customize the To and CC fields
      5. Enable Linkless Notifications
      6. Customize email templates
    23. Migrating from echosign.com to adobesign.com
    24. Configure Options for Recipients
  4. Guidance for regulatory requirements
    1. Accessibility
      1. Accessibility Compliance
      2. Create accessible forms with Acrobat desktop
      3. Create accessible AcroForms
    2. HIPAA
    3. GDPR
      1. GDPR Overview
      2. Redact a user
      3. Redact a user's agreements    
    4. 21 CFR part 11 and EudraLex Annex 11
      1. 21 CRF part 11 validation pack
      2. 21 CFR and EudraLex Annex 11 handbook
      3. Analysis of shared responsibilities
    5. Healthcare customers
    6. IVES support
    7. "Vaulting" agreements
    8. EU/UK considerations
      1. EU/UK Cross-border transactions and eIDAS
      2. HMLR requirements for deeds signed electronically
      3. The impact of Brexit on e-signature laws in the UK
  5. Download Agreements in Bulk
  6. Claim your domain 
  7. Report Abuse links
  8. System Requirements and Limitations
    1. System requirements
    2. Transaction limits

Send, Sign, and Manage Agreements

  1. Recipient Options
    1. Cancel an email reminder
    2. Options on the e-signing page
      1. Overview of the e-sign page
      2. Open to read the agreement without fields
      3. Decline to sign an agreement
      4. Delegate signing authority
      5. Restart the agreement
      6. Download a PDF of the agreement
      7. View the agreement history
      8. View the agreement messages
      9. Convert from an electronic to a written signature
      10. Convert from a written to an electronic signature 
      11. Navigate the form fields
      12. Clear the data from the form fields
      13. E-sign page magnification and navigation
      14. Change the language used in the agreement tools and information
      15. Review the Legal Notices
      16. Adjust Acrobat Sign Cookie Preferences
  2. Send Agreements  
    1. Send (Compose) page
      1. Overview of landmarks and features
      2. Group selector
      3. Adding files and templates
      4. Agreement name
      5. Global Message
      6. Completion Deadline
      7. Reminders
      8. Password protect the PDF
      9. Signature type
      10. Locale for the recipient
      11. Recipient signature order/flow
      12. Recipient roles
      13. Recipient authentication
      14. Private message for the recipient
      15. Recipient agreement access
      16. CC'd parties
      17. Identity check
    2. Send an agreement only to yourself
    3. Send an agreement to others
    4. Written Signatures
    5. Recipient signing order
    6. Send in Bulk
      1. Overview of the Send in Bulk feature
      2. Send in Bulk - Configure a parent template
      3. Send in Bulk - Configure the CSV file
      4. Cancel a Send in Bulk transaction
      5. Add reminders to Send in Bulk
      6. Reporting for Send in Bulk
  3. Authoring fields into documents
    1. In-app authoring environment
      1. Automatic field detection
      2. Drag and drop fields using the authoring environment
      3. Assign form fields to recipients
      4. The Prefill role
      5. Apply fields with a reusable field template
      6. Transfer fields to a new library template
      7. Updated authoring environment when sending agreements
    2. Create forms with text tags
    3. Create forms using Acrobat (AcroForms)
      1. AcroForm creation
      2. Creating accessible PDFs
    4. Fields
      1. Field types
        1. Common field types
        2. In-line Images
        3. Stamp Images
      2. Field content appearance
      3. Field validations
      4. Masked fields values
      5. Setting show/hide conditions
      6. Calculated fields 
    5. Authoring FAQ
  4. Sign Agreements
    1. Sign agreements sent to you
    2. Fill & Sign
    3. Self-signing
  5. Manage Agreements
    1. Manage page overview
    2. Delegate agreements
    3. Replace Recipients
    4. Limit Document Visibility 
    5. Cancel an Agreement 
    6. Create new reminders
    7. Review reminders
    8. Cancel a reminder
    9. Access Power Automate flows
    10. More Actions...
      1. How search works
      2. View an agreement
      3. Create a template from an agreement
      4. Hide/Unhide agreements from view
      5. Upload a signed agreement
      6. Modify a sent agreement's files and fields
      7. Edit a recipient's authentication method
      8. Add or modify an expiration date
      9. Add a Note to the agreement
      10. Share an individual agreement
      11. Unshare an agreement
      12. Download an individual agreement
      13. Download the individual files of an agreement
      14. Download the Audit Report of an agreement
      15. Download the field content of an agreement
  6. Audit Report
  7. Reporting and Data exports
    1. Overview
    2. Grant users access to reporting
    3. Report charts
      1. Create a new report
      2. Agreement Reports
      3. Transaction Reports
      4. Settings Activity Report
      5. Edit a report
    4. Data Exports 
      1. Create a new data export
      2. Web form data export
      3. Edit a data export
      4. Refresh the data export content
      5. Download the data export
    5. Rename a report/export
    6. Duplicate a report/export
    7. Schedule a report/export
    8. Delete a report/export
    9. Check Transaction Usage

Advanced Agreement Capabilities and Workflows

  1. Webforms 
    1. Create a web form
    2. Edit a web form
    3. Disable/Enable a web form
    4. Hide/Unhide a web form
    5. Find the URL or script code 
    6. Prefill web form fields with URL parameters
    7. Save a web form to complete later
    8. Resize a web form
  2. Reusable Templates (Library templates) 
    1. US Government forms in the Acrobat Sign library
    2. Create a library template
    3. Change a library template's name
    4. Change a library template's type
    5. Change a library template's permission level
    6. Copy, edit, and save a shared template
    7. Download the aggregate field data for a library template
  3. Transfer ownership of web forms and library templates
  4. Power Automate Workflows 
    1. Overview of the Power Automate integration and included entitlements
    2. Enable the Power Automate integration
    3. In-Context Actions on the Manage page
    4. Track Power Automate usage
    5. Create a new flow (Examples)
    6. Triggers used for flows
    7. Importing flows from outside Acrobat Sign
    8. Manage flows
    9. Edit flows
    10. Share flows
    11. Disable or Enable flows
    12. Delete flows
    13. Useful Templates
      1. Administrator only
        1. Save all completed documents to SharePoint
        2. Save all completed documents to OneDrive for Business
        3. Save all completed documents to Google Drive
        4. Save all completed documents to DropBox
        5. Save all completed documents to Box
      2. Agreement archival
        1. Save your completed documents to SharePoint
        2. Save your completed documents to One Drive for Business
        3. Save your completed documents to Google Drive
        4. Save your completed documents to DropBox
        5. Save your completed documents to Box
      3. Webform agreement archival
        1. Save completed web form documents to SharePoint Library
        2. Save completed web form documents to OneDrive for Business
        3. Save completed   documents to Google Drive
        4. Save completed web form documents to Box
      4. Agreement data extraction
        1. Extract form field data from your signed document and update Excel sheet
      5. Agreement notifications
        1. Send custom email notifications with your agreement contents and signed agreement
        2. Get your Adobe Acrobat Sign notifications in a Teams Channel
        3. Get your Adobe Acrobat Sign notifications in Slack
        4. Get your Adobe Acrobat Sign notifications in Webex
      6. Agreement generation
        1. Generate document from Power App form and Word template, send for signature
        2. Generate agreement from Word template in OneDrive, and get signature
        3. Generate agreement for selected Excel row, send for review and signature
  5. Custom Send workflows
    1. Custom Send Workflow Overview
    2. Creating a new Send Workflow
    3. Edit a Send Workflow
    4. Activate or Deactivate a Send Workflow
    5. Send an agreement with a Send Workflow
  6. Share users and agreements
    1. Share a user
    2. Share agreements

Integrate with other products

  1.  Acrobat Sign integrations overview 
  2. Acrobat Sign for Salesforce
  3. Acrobat Sign for Microsoft
    1. Acrobat Sign for Microsoft 365
    2. Acrobat Sign for Outlook
    3. Acrobat Sign for Word/PowerPoint
    4. Acrobat Sign for Teams
    5. Acrobat Sign for Microsoft PowerApps and Power Automate
    6. Acrobat Sign Connector for Microsoft Search
    7. Acrobat Sign for Microsoft Dynamics 
    8. Acrobat Sign for Microsoft SharePoint 
  4. Other Integrations
    1. Acrobat Sign for ServiceNow
    2. Acrobat Sign for HR ServiceNow
    3. Acrobat Sign for SAP SuccessFactors
    4. Acrobat Sign for Workday
    5. Acrobat Sign for NetSuite
    6. Acrobat Sign for VeevaVault
    7. Acrobat Sign for Coupa BSM Suite
  5. Partner managed integrations
  6. How to obtain an integration key

Acrobat Sign Developer

  1. REST APIs 
    1. Methods documentation
    2. SDK/Developer Guide
    3. API FAQ    
  2. Webhooks 
    1. Webhook overview
    2. Configure a new webhook
    3. View or edit a webhook
    4. Deactivate or reactivate a webhook
    5. Delete a webhook
    6. Two-way SSL certificates
    7. Webhooks in the API
  3. Sandbox
    1. Sandbox overview
    2. Link your Production and Sandbox
    3. Sandbox asset types

Support and Troubleshooting

  1. Customer Support Resources 
  2. Enterprise Customer Success Resources 

Adobe Acrobat Sign release schedule and prerelease documentation

Adobe Acrobat Sign rolls out at least three updates per year, categorized as major or minor releases. Additional minor updates may be introduced as needed to address system or customer issues.

  • Major Releases bring significant updates, new features, and multiple enhancements.
  • Minor Releases focus on smaller improvements and user experience tweaks. These occur between major updates, typically one to two times per cycle.

To prevent disruptions, new features are disabled by default and must be manually enabled by an account or group admin.

For Health and Life Sciences customers requiring compliance validation, Acrobat Sign partners with a third-party vendor to provide a validation package for every major release containing features to minimize your risk factor. 

Note:

This Prerelease Notes page is regularly updated as new information becomes available, so its content is relatively dynamic.

While this page is localized, the process takes time, which may result in localized versions differing slightly from the authoritative US English version.

For the most accurate and up-to-date information, we recommend referring only to the US English page.

The prerelease schedule and notes are listed below.

Adobe Acrobat Sign follows a structured schedule for publishing release notes and documentation updates:

8 Weeks Before Production Release

  • The prerelease page publishes a summary of expected features and updates, typically four weeks before the Sandbox launch.
  • Any feature changes after this point are noted in the Errata section.
  • Resolved issues are not included at this stage.

4 Weeks Before Production Release (Sandbox Launch)

  • The prerelease page is updated with detailed documentation on new and updated features.
  • Links to prerelease support documentation (available in US English only) are added as needed.
  • The initial Resolved issues section is published, with ongoing updates over the next four weeks.

Launch Day

  • The official release notes are updated with final feature details and links to production support documentation.
  • The prerelease page is refreshed to highlight the next release cycle.
  • Documentation is published after release verification in the live system, typically after 7 pm PT, though complex updates may take longer.
  • The final Resolved issues list is added to the US English release notes, with localized versions updated later.

Government Cloud Release

  • The Government Cloud environment typically updates between two days and several weeks after the production release, as some features may require additional evaluation before deployment.
Note:

Sandbox documentation is designed for the production environment. Links found in the prerelease content target production URLs, meaning those links may lead to older existing documentation or 404 results if the target page is new and hasn't been published yet (e.g., when the link is pointing to a new feature in the same release).

When the release is published, the new pages will also be published, and links will properly resolve to their production URLs.

Sandbox availability

Customers accessing the Acrobat Sign Sandbox environment can typically access the new release functionality four weeks before launch.

  • The Sandbox environment must pass all production quality assurance procedures at the same quality level as the regular production environment.
  • Adobe strives to have 99.9% availability in the Sandbox environment, but customers should note that the Adobe Unified SLA does not formally cover the Sandbox.
  • The Sandbox environment uses the same status page and outage procedures as the regular Production environment.

Releases

Alert:

This article contains prerelease information. Release dates, features, and other information are subject to change without notice.

March 2025 (Minor feature release) v15.2.2

Sandbox deployment: February 18, 2025

Production deployment: March 18, 2025

GovCloud deployment: March 20, 2025

Experience Changes

  • New e-sign environment for OEM Partners - The new e-signing environment has been enabled for the Acrobat Sign OEM partners. This environment provides a superior signing environment for the recipients and includes the option to define a field layer that mobile customers can switch to, significantly improving the field-filling process.

Release errata - Elements added

Below are items that have been added to this release since the initial publishing of the pre-release notes.

  • New e-sign environment for OEM Partners - The new e-signing environment has been enabled for the Acrobat Sign OEM partners. This environment provides a superior signing environment for the recipients and includes the option to define a field layer that mobile customers can switch to, significantly improving the field-filling process.

Release errata - Elements removed

Below are the line items that previously were announced as part of this release, but have since slipped to a later release date.

  • Send in Bulk: Bulk download - Senders can now easily download completed child agreements from a Send in Bulk transaction directly from the Manage page. The downloaded ZIP file includes only completed agreements, named based on their transaction ID. In-progress, canceled, declined, or expired agreements are excluded.
    Each request supports up to 100 MB of data, providing a convenient way to access finalized documents in one step.
    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Group, Account
    Review the updated documentation >
     

Resolved Issues

Issue Description
4501733 Summary: Setting a custom email display value for a group does not apply to reminder and cancelation emails.
Fix: Reminder and Cancellation email templates updated to properly reflect the Display Email value.
4502251 Summary: Acrobat Sign authentication fails when the sending account is HIPAA enabled, and the sender and recipient have userIDs on different Acrobat Sign shards resulting in an Invalid access token error.
Fix: The Acrobat Sign authentication method has been improved to properly manage recipients with userIDs on different shards.
4504338 Summary: An unprocessed error is triggered when the first person signs an agreement, but the second recipient is delegated twice.
Fix: The delegation code has been rebuilt to ensure proper authority to the agreement is passed when chain delegating.
4504648 Summary: Checkboxes added through the API and that are enabled by default may retain their "checked" status on the final agreement even if unchecked during the signature process.
Fix: The inheritance of the checkbox value has been updated to ensure that the new values after a recipient is done are properly stored and reflected in the resulting PDF.
4506085 Summary: Error when copying large templates from sandbox to Production. Template created without fields due to timeouts in the process.
Fix: The time threshold has been extended for synching actions.
4507500 Summary: Acrobat (DC Web) users cannot upload attachments when applying a signature due to a missing path in the upload function.
Fix: The path to allow Acrobat users access to the upload functionality has been included.
4508102 Summary: The process of deleting pages from a combined agreement document can fail because an internal service can throw an exception when deleting page related objects such as bookmarks, structure, destinations which causes the entire operation of deleting a page from a PDF to fail.
Fix: The internal service has been improved to better manage bookmarks, and the like to  properly format the PDF to the Acrobat Sign expected standard.
4508673 Summary: When a signing reason is required, and a signature field is assigned to a non-signer role (e.g., Approver), if modern eSign is enabled, the user is redirected to the modern eSign page and is not given the option to enter the signing reason.
Fix: A check has been added for a requirement for signing reasons, and if present, the recipient defaults to the classic esign page.
4508674 Summary: Signed agreements with badly formatted destinations cannot be downloaded.
Fix: The internal library has been patched to better manage poorly formatted bookmarks and destinations.
4508934 Summary: In the Salesforce integration, the File Name is trimmed after "." in the Signed Pdf Email Notification
Fix: The string trimming function has been improved to identify strings after a period that are not extensions.
4509274 Summary: In the MS Teams environment, if the sender is the first (or only) signer, the agreement is not opened in a new tab after sending due to an empty value being passed in API redirection.
Fix: Improved the APi redirection by passing the correct values when triggering the signature process, and opening the new tab.
4509485 Summary: Deleting pages from a combined agreement document can fail because an internal service can throw an exception when deleting page-related objects such as bookmarks, structure, and destinations, causing the entire operation to fail. Users can be unable to download their agreement PDF with an error message: "The document is not yet available or will have no pages to view."
Fix: The internal service has been updated to wrap the deleting process in testing to better manage malformed PDFs.
4509562 Summary: Large agreements could present an issue where only the first several pages of the agreement would print to the PDF when opening the agreement on the Manage page due to an older sdk bundle.
Fix: The sdk bundle has been updated, resolving the issue.
4509684 Summary:  When calling GET /agreements/{agreementId}/documents/{documentId}) from the REST API, an error is triggered: "The server cannot send the response in a format requested in the Accept header" due to an incorrect content-type.
Fix: The content-type value has been corrected.
4509712 Summary: Only 100 groups are shown when trying to share templates with multiple groups.
Fix: The number of groups fetched from the API has been increased to 1000
4509989 Summary: If we have a Name field beside the Signature field on the Web form eSign page, after applying the signature, the Name field does not have the signer's name and it's not visible. 
Fix: An additional function was added to check the name value in the Name field and compare it to the existing value. If it has changed the field is populated with the new value.
4510498 Summary: Suppressing email notifications to recipients fails for Written signature agreements due to a lack of configurable settings to control it.
Fix: A new setting has bene added to explicitly manage this type of email distribution.
4511386 Summary: When a signer with a digital signature selects the option to download and sign, the participation counter increments before the signature is applied.
Fix: The logic that updates the system has been improved to better reflect the current status of the agreement.
4511390 Summary:  Group administrators don't have the authority to fully establish a share with their group users.
Fix: The sharing function for group admins has been updated to correct the issue.
4511902 Summary: The custom date tag is not working with the New experience when the display format includes quote marks (due to encoding).
Fix: Acrobat now decodes the value before saving it.
4517094 Summary: The link to the Terms of Use is failing due to the page being moved to a new source URL.
Fix: Updated the code to properly fetch the current URL.

April 2025 (Major feature release) v16.0

Adobe Acrobat Sign release v16.0

Sandbox deployment: March 25, 2025

Production deployment: April 22, 2025

GovCloud deployment: April 24, 2025

Improved Functionality

  • Send in Bulk: Bulk download - Senders can now download all completed child agreements from a Send in Bulk transaction directly from the Manage page. The ZIP file includes only completed agreements, named based on their transaction ID, while in-progress, canceled, declined, or expired agreements are excluded.
    Each download request supports up to 100 MB of data, offering a quick and efficient way to access finalized documents in a single step.

    Available environments    : Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group and Account
    Review the updated documentation >
     
  • Enhanced Mobile Signing Experience - Senders can now enable and configure a mobile-optimized signing experience, giving recipients two viewing options:
    • PDF View – Displays the entire agreement for review and signing.
    • Field-Only View – Focuses on form fields, making completing and signing agreements on mobile devices easier.

This update streamlines the signing process, improving form completion rates and overall mobile experience.

On the deployment day:

The feature is enabled by default for all Acrobat Standard and Acrobat Pro accounts. There is no interface for configuring it.
Acrobat Sign Solutions accounts will have the option to enable new experience at the account and group level. By default, the option will be disabled.

Available environments: Sandbox, Commercial, Government | Available tiers of service: See above. | Configuration scope: Enterprise only; Account and Group

  • CC’d parties for individual recipients in Custom Workflow Designer - The Custom Workflow Designer now allows each individual recipient to have dedicated CC’d parties. When enabled, CC’d parties receive notifications simultaneously with the intended recipient, ensuring better visibility and streamlined communication. This feature is available if the account is configured to allow it.

    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
     
  • Checkbox and Radio Button: Show Field Border option - Checkbox and Radio Button fields now include an option to Show field border when viewing and printing the agreement. This option can be turned off when the uploaded document already contains pre-printed borders, ensuring a cleaner final document by preventing duplicate borders.
    The option is enabled by default and configured at the field level.

    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Field-level property
     
  • Enhanced Automatic Form Field Detection  The automatic form field detection feature now places detected fields automatically, streamlining the form creation process. Users retain complete control and can edit, delete, or remove all placed fields with a single action.

    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled by default; not configurable
     
  • New Option to Set Recipient Signature Type - Senders can now define the signature type for recipients when sending agreements through the modern Request Signature process. When enabled, a Signature Type drop-down appears in the Recipient settings section of the Compose page, showing the options allowed by group settings.
    • The setting defaults can be configured at the group level.
    • If the sender selects a signature type, the recipient must use that type.
      • The sender can select multiple options for the recipient.
    • The recipient can choose their preferred signature type if no selection is made.

This feature provides greater control over signature methods while maintaining flexibility when needed.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
 

  • Improved User Management in Acrobat Sign - The Acrobat Sign user administration view has been updated to enhance visibility into the users’ status. The improved interface provides easier access to review pending invites and clear indicators for provisioning issues. The new interface also highlights the prominent actions admins can perform for each of the status categories (Add User, Send reminder, and Contact support) to streamline the user provisioning process.
Note:

Improved User Management is being deployed in a phased manner.

The April 2025 release exposes this feature to customer accounts who manage users in the Adobe Admin Console and are under a VIP licensing contract.
ETLA-licensed accounts will see this feature become available in a future release.

Available environments: Commercial | Available tiers of service: See Note above | Configuration scope: Not configurable; Enabled by default

  • Improve recipient data security by configuring recipients with restricted access - The Restricted Access to Agreements feature enhances privacy by preventing agreements from being attached to a recipient's Acrobat Sign userID (if they have one). When enabled, the Recipient Agreement Access option appears in the Recipient Settings section on the Compose page. Administrators can configure this setting to enable it by default and make it editable by senders.
    When a recipient is marked as restricted, they are treated as if they do not have an active Acrobat Sign user account. As a consequence, the agreement does not appear on their Manage page. This prevents accidental data leakage due to group-level sharing relationships.

    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
     
  • New WhatsApp Delivery for One-Time Passwords - Acrobat Sign now supports WhatsApp as a delivery method for one-time passwords (OTP) to recipients' phones. This feature functions similarly to SMS delivery but leverages WhatsApp's technology and infrastructure, providing additional stability and a convenient communication option. WhatsApp OTP authentication is a premium authentication type that is available when composing new agreements.

    Available environments: Sandbox, Commercial  | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
     
  • Revisit Recipient Configuration from the Authoring Page - Senders can now navigate back to the Compose page from the Authoring environment to reconfigure recipients and their properties without losing progress. This allows for adjustments to recipient order and details while ensuring that existing field assignments remain intact (e.g., Signer 1 remains Signer 1). 

    Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled by default; Not configurable

  • New Authoring Environment for Library Templates - The library template authoring environment now features the modern authoring experience for field placement, making creating and customizing templates easier. Enhancements include:
    • Updated field placement tools for improved accuracy and efficiency.
    • Mobile-focused authoring allows users to create mobile-friendly templates that optimize the signing experience on mobile devices.

These updates streamline template creation and ensure a seamless experience for both senders and recipients.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group

  • New Identity Providers (IdPs) Added to Acrobat Sign - Acrobat Sign is expanding its list of supported identity providers (IdPs) to enhance the recipient's authentication options. The following new IdPs are now available:
    • OneID ID Check
    • OneID ID Proof 
    • OneID ID Assure 
    • OneID Sign-Up Plus 

These additions expand Acrobat Sign's compatibility with global identity verification standards, supporting seamless and secure authentication across multiple industries.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
 

  •  Expanded Country support for Phone Authentication – Phone Authentication and agreement delivery via SMS now support these additional Countries and Country Phone codes: 
    • Falkland Islands (Malvinas) (+500)
    • Isle of Man (+44)
    • Guernsey (+44)
    • Jersey (+44)


Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
 

Experience Changes

  • System administrators of a VIP account in the Admin Console are automatically assigned an Acrobat Sign entitlement - When an account initially purchases the Acrobat Sign service under a VIP license, they will have their users with System Administrator privileges automatically assigned an Acrobat Sign license.
    • New organizations will have their first assigned System Administrator provisioned with an Acrobat Sign account administrator-level entitlement.
    • Existing organizations that purchase an Acrobat Sign license will have all existing System Administrators provisioned with an account administrator-level Acrobat Sign entitlement.

The Acrobat Sign license is automatically entitled only when the Acrobat Sign services are first purchased for the organization. Entitlement does not happen for subsequently promoted System Administrators.

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions under VIP licensing | Configuration scope: Not configurable; Enabled by default
 

  • Improved Customer Onboarding - Acrobat Sign now streamlines authentication through the Adobe Identity Management System (IMS) by automatically selecting the correct user profile. Users no longer need to choose a profile manually. Adobe IMS:
    1. Identifies the request as coming from an Acrobat Sign source.
    2. Selects the profile with the Acrobat Sign entitlement.
    3. Redirects the user directly to the target URL.

This improvement simplifies login, reducing friction and improving the overall user experience.

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions - VIP licensed organizations | Configuration scope: Enabled by default; Not configurable
 

Mobile application updates

  • Update to template file management - The template list in the Acrobat Sign mobile app now follows a structured format, making it easier to find specific templates. The structure aligns with the web version, organizing templates into sections such as:
    • My Templates
    • Group Templates
    • Account Templates

This update improves navigation and ensures consistency between the mobile and web experiences.

Available environments: iOS mobile application | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled by default
 

  • Improved Accessibility in Acrobat Sign Mobile Apps - The Acrobat Sign mobile applications now offer enhanced accessibility features, ensuring better compliance with accessibility standards. Updates include:
    • Improved color contrast for better visibility.
    • Keyboard shortcut support for easier navigation.
    • Enhanced screen reader compatibility for a more inclusive user experience.

These improvements make the mobile app more accessible to all users, providing a smoother and more user-friendly experience.

Available environments: iOS mobile application | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled by default

Integration Updates

  • Updated Acrobat Sign Connectors for Microsoft Power Automate - The Acrobat Sign connectors for Power Automate now support an improved agreement-sending process that allows documents to be loaded into the Compose page for editing recipient information and then sending the agreement to the Authoring environment for further field placement.
    Additionally, the Acrobat Sign connectors now support two advanced authentication methods:

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
  

  • Workday integration: Digital signatures with Aadhaar e-Sign - The Workday integration now fully supports the optional Aadhaar e-Sign service available in India, an online electronic signature service that facilitates digitally signing agreements based on OTP authentication and e-KYC verification.

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
  

REST API/Webhook Updates

The below updates are presented in the prerelease notes for disclosure purposes. Full documentation for API and Webhook updates can be found in the Acrobat Sign developer documentation when the version update is delivered to the production servers.

  • GDPR Compliance: Delete User Info via API - Partners can now use the API to delete user information when removing a user's data in compliance with GDPR requirements. This enhancement streamlines data management and ensures regulatory compliance.

    Available environments: Commercial | Available tiers of service: OEM Partners | Configuration scope: API
     
  • New Webhook Field: eventDateTimezoneOffset - Adobe Acrobat Sign introduces eventDateTimezoneOffset, a new field in the webhook payload for the AGREEMENT_ACTION_COMPLETED subscribed event.
    This field captures the recipient's timezone offset when they update the agreement, providing better visibility into the local signing time.
    • eventDateTimezoneOffset records the recipient's timezone offset in minutes relative to UTC (e.g., eventDateTimezoneOffset : "UTC-300")
    • The existing eventDate field remains unchanged and continues to store the action's UTC timestamp. The timezone offset does not modify the eventDate value.

This update enhances the tracking of signing activities across different time zones.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: API

  • Migration of Acrobat Sign Developer Documentation - Acrobat Sign developer documentation is moving from opensource.adobe.com/acrobat-sign to developer.adobe.com/acrobat-sign. This migration ensures better integration with Adobe's developer resources, providing a more streamlined and centralized experience for developers.

    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: API
     

Release errata - Elements added

Below are items that have been added to this release since the initial publishing of the pre-release notes.

  •  Expanded Country support for Phone Authentication – Phone Authentication and agreement delivery via SMS now support these additional Countries and Country Phone codes: 
    • Falkland Islands (Malvinas) (+500)
    • Isle of Man (+44)
    • Guernsey (+44)
    • Jersey (+44)

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group

  • Workday integration: Digital signatures with Aadhaar e-Sign - The Workday integration now fully supports the optional Aadhaar e-Sign service available in India, an online electronic signature service that facilitates digitally signing agreements based on OTP authentication and e-KYC verification.
    Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
     
  • CC’d parties for individual recipients in Custom Workflow Designer - The Custom Workflow Designer now allows each individual recipient to have dedicated CC’d parties. When enabled, CC’d parties receive notifications simultaneously with the intended recipient, ensuring better visibility and streamlined communication. This feature is available if the account is configured to allow it.
    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
     
  • Technical block restricting access to Acrobat Sign from IP addresses originating in mainland China - Adobe is implementing a technical block that restricts access to and use of Acrobat Sign from IP addresses located in mainland China.  All users (senders, signers, approvers, viewers, administrators, and other supported roles) attempting to access Acrobat Sign via web, mobile app, or API integrations from an IP address located in mainland China will encounter an "access denied" error and will be unable to use Acrobat Sign.
    Users accessing Acrobat Sign from permitted locations outside mainland China will not be impacted.
    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
     
  • Migration of Acrobat Sign Developer Documentation - Acrobat Sign developer documentation is moving from opensource.adobe.com/acrobat-sign to developer.adobe.com/acrobat-sign. This migration ensures better integration with Adobe's developer resources, providing a more streamlined and centralized experience for developers.
    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: API

     

May 2025 (Minor release) v16.0.1 (Tentative)

The May 2025 release is a minor release containing updates, and fixes for customer-reported issues.

  • Sandbox release: April 22, 2025
  • Production release: May 20, 2025
  • GovCloud release:  May 22, 2025

July 2025 (Major feature release) v16.1

The July 2025 release is a major release containing features, updates, and fixes for customer-reported issues.

  • Sandbox release: June 24, 2025
  • Production release: July 22, 2025
  • GovCloud release:  July 24, 2025

September 2025 (Minor release) v16.1.1 (Tentative)

The September 2025 release is a minor release containing updates, and fixes for customer-reported issues.

  • Sandbox release: August 19, 2025
  • Production release: September 16, 2025
  • GovCloud release:  September 18, 2025

October 2025 (Major feature release) v16.2

The October 2025 release is a major release containing features, updates, and fixes for customer-reported issues.

  • Sandbox release: September 15, 2025
  • Production release: October 7, 2025
  • GovCloud release:  October 9, 2025

Previous Releases

RELEASE NOTES: 2025

RELEASE NOTES: 2024

RELEASE NOTES: 2023

RELEASE NOTES: 2022

RELEASE NOTES: 2021

RELEASE NOTES: 2020

RELEASE NOTES: 2019

RELEASE NOTES: 2018

RELEASE NOTES: 2017

RELEASE NOTES: 2016

RELEASE NOTES: 2015

RELEASE NOTES: 2014

Get help faster and easier

New user?

Quick links

View all your plans Manage your plans
View quick links
Hide quick links

Legal Notices    |    Online Privacy Policy