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Adobe Acrobat Sign Release Schedule and Prerelease Notes

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Adobe Acrobat Sign Guide

What's New

  1. Pre-Release Notes
  2. Release Notes
  3. Important Notifications

Get Started

  1. Quick start guide for administrators
  2. Quick start guide for users
  3. For Developers
  4. Video tutorial library
  5. FAQ

Administer

  1. Admin Console Overview
  2. User Management
    1. Adding users
      1. Add a User
      2. Add Users in Bulk
      3. Add Users from your Directory
      4. Add Users from MS Azure Active Directory
    2. Create function-focused users
      1. Technical accounts - API driven
      2. Service accounts - Manually driven
    3. Check for users with provisioning errors
    4. Change Name/Email Address
    5. Edit a user's group membership
    6. Edit a user's group membership through the group interface
    7. Promote a user to an admin role
    8. User Identity Types and SSO
    9. Switch User Identity
    10. Authenticate Users with MS Azure
    11. Authenticate Users with Google Federation
    12. Product Profiles
    13. Login Experience 
  3. Account/Group Settings
    1. Settings Overview
    2. Global Settings
      1. Account tier and ID
      2. New Recipient Experience
      3. Self Signing Workflows
      4. Send in Bulk
      5. Web Forms
      6. Custom Send Workflows
      7. Power Automate Workflows
      8. Library Documents
      9. Collect form data with agreements
      10. Limited Document Visibility
      11. Attach a PDF copy of the signed agreement 
      12. Include a link in the email
      13. Include an image in the email
      14. Files attached to email will be named as
      15. Attach audit reports to documents
      16. Merge multiple documents into one
      17. Download individual documents
      18. Upload a signed document
      19. Delegation for users in my account
      20. Allow external recipients to delegate
      21. Authority to sign
      22. Authority to send
      23. Power to add Electronic Seals
      24. Set a default time zone
      25. Set a default date format
      26. Users in Multiple Groups (UMG)
        1. Upgrade to use UMG
      27. Group Administrator Permissions
      28. Replace recipient
      29. Audit Report
        1. Overview
        2. Allow unauthenticated access on the transaction verification page
        3. Include reminders
        4. Include view events
        5. Include agreement page/attachment count
      30. Transaction Footer
      31. In Product Messaging and Guidance
      32. Accessible PDFs
      33. New authoring experience
      34. Healthcare customer
    3. Account Setup
      1. Add logo
      2. Customize company Hostname/URL    
      3. Add company name
      4. Post agreement URL redirect
    4. Signature Preferences
      1. Well formatted signatures
      2. Allow recipients to sign by
      3. Signers can change their name
      4. Allow recipients to use their saved signature
      5. Custom Terms of Use and Consumer Disclosure
      6. Navigate recipients through form fields
      7. Restart agreement workflow
      8. Decline to sign
      9. Allow Stamps workflows
      10. Require signers to provide their Title or Company
      11. Allow signers to print and place a written signature
      12. Show messages when e-signing
      13. Require signers to use a mobile device to create their signature
      14. Request IP address from signers
      15. Exclude company name and title from participation stamps
      16. Apply Adaptive Signature Draw scaling
    5. Digital Signatures
      1. Overview
      2. Download and sign with Acrobat
      3. Sign with Cloud Signatures
      4. Include metadata for Identity Providers
      5. Restricted Cloud Signatures Providers
    6. Electronic Seals
    7. Digital Identity
      1. Digital Identity Gateway
      2. Identity Check policy
    8. Report Settings
      1. New report experience
      2. Classic report settings
    9. Security Settings
      1. Single Sign-on settings
      2. Remember-me settings
      3. Login password policy
      4. Login password strength
      5. Web session duration
      6. PDF encryption type
      7. API
      8. User and group info access
      9. Allowed IP Ranges
      10. Account Sharing
      11. Account sharing permissions
      12. Agreement sharing controls
      13. Signer identity verification
      14. Agreement signing password
      15. Document password strength
      16. Block signers by Geolocation
      17. Phone Authentication
      18. Knowledge-Based Authentication (KBA)
      19. Allow page extraction
      20. Document link expiration
      21. Upload a client certificate for webhooks/callbacks
      22. Timestamp
    10. Send Settings
      1. Show Send page after login
      2. Require recipient name when sending
      3. Lock name values for known users
      4. Allowed recipient roles
      5. Allow e-Witnesses
      6. Recipient groups
      7. CCs
      8. Recipient Agreement Access
      9. Required fields
      10. Attaching documents
      11. Field flattening
      12. Modify Agreements
      13. Agreement name
      14. Languages
      15. Private messages
      16. Allowed signature types
      17. Reminders
      18. Signed document password protection
      19. Send Agreement Notification through
      20. Signer identification options
        1. Overview
        2. Signing password
        3. Knowledge-based authentication
        4. Phone authentication
        5. WhatsApp authentication
        6. One-Time Password via Email
        7. Acrobat Sign authentication
        8. Cloud-based digital signature
        9. Government ID
        10. Signer Identity reports
      21. Content Protection
      22. Enable Notarize transactions
      23. Document Expiration
      24. Preview, position signatures, and add fields
      25. Signing order
      26. Liquid mode
      27. Custom workflow controls
      28. Upload options for the e-sign page
      29. Post-sign confirmation URL redirect
    11. Message Templates
    12. Bio-Pharma Settings
      1. Overview
      2. Enforce identity authentication
      3. Signing reasons
    13. Workflow Integration
    14. Notarization Settings
    15. Payments Integration
    16. Signer Messaging
    17. SAML Settings
      1. SAML Configuration
      2. Install Microsoft Active Directory Federation Service
      3. Install Okta
      4. Install OneLogin
      5. Install Oracle Identity Federation
    18. Data Governance
    19. Time Stamp Settings
    20. External Archive
    21. Account Languages
    22. Email Settings
      1. Email header/footer images
      2. Permit individual user email footers
      3. Customize the Signature Requested email
      4. Customize the To and CC fields
      5. Enable Linkless Notifications
      6. Customize email templates
    23. Migrating from echosign.com to adobesign.com
    24. Configure Options for Recipients
  4. Guidance for regulatory requirements
    1. Accessibility
      1. Accessibility Compliance
      2. Create accessible forms with Acrobat desktop
      3. Create accessible AcroForms
    2. HIPAA
    3. GDPR
      1. GDPR Overview
      2. Redact a user
      3. Redact a user's agreements    
    4. 21 CFR part 11 and EudraLex Annex 11
      1. 21 CRF part 11 validation pack
      2. 21 CFR and EudraLex Annex 11 handbook
      3. Analysis of shared responsibilities
    5. Healthcare customers
    6. IVES support
    7. "Vaulting" agreements
    8. EU/UK considerations
      1. EU/UK Cross-border transactions and eIDAS
      2. HMLR requirements for deeds signed electronically
      3. The impact of Brexit on e-signature laws in the UK
  5. Download Agreements in Bulk
  6. Claim your domain 
  7. Report Abuse links
  8. System Requirements and Limitations
    1. System requirements
    2. Transaction limits

Send, Sign, and Manage Agreements

  1. Recipient Options
    1. Cancel an email reminder
    2. Options on the e-signing page
      1. Overview of the e-sign page
      2. Open to read the agreement without fields
      3. Decline to sign an agreement
      4. Delegate signing authority
      5. Restart the agreement
      6. Download a PDF of the agreement
      7. View the agreement history
      8. View the agreement messages
      9. Convert from an electronic to a written signature
      10. Convert from a written to an electronic signature 
      11. Navigate the form fields
      12. Clear the data from the form fields
      13. E-sign page magnification and navigation
      14. Change the language used in the agreement tools and information
      15. Review the Legal Notices
      16. Adjust Acrobat Sign Cookie Preferences
  2. Send Agreements  
    1. Send (Compose) page
      1. Overview of landmarks and features
      2. Group selector
      3. Adding files and templates
      4. Agreement name
      5. Global Message
      6. Completion Deadline
      7. Reminders
      8. Password protect the PDF
      9. Signature type
      10. Locale for the recipient
      11. Recipient signature order/flow
      12. Recipient roles
      13. Recipient authentication
      14. Private message for the recipient
      15. Recipient agreement access
      16. CC'd parties
      17. Identity check
    2. Send an agreement only to yourself
    3. Send an agreement to others
    4. Written Signatures
    5. Recipient signing order
    6. Send in Bulk
      1. Overview of the Send in Bulk feature
      2. Send in Bulk - Configure a parent template
      3. Send in Bulk - Configure the CSV file
      4. Cancel a Send in Bulk transaction
      5. Add reminders to Send in Bulk
      6. Reporting for Send in Bulk
  3. Authoring fields into documents
    1. In-app authoring environment
      1. Automatic field detection
      2. Drag and drop fields using the authoring environment
      3. Assign form fields to recipients
      4. The Prefill role
      5. Apply fields with a reusable field template
      6. Transfer fields to a new library template
      7. Updated authoring environment when sending agreements
    2. Create forms with text tags
    3. Create forms using Acrobat (AcroForms)
      1. AcroForm creation
      2. Creating accessible PDFs
    4. Fields
      1. Field types
        1. Common field types
        2. E-signature fields
        3. Initials field
        4. Recipient name field
        5. Recipient email field
        6. Date of signing field
        7. Text field
        8. Date field
        9. Number field
        10. Checkbox
        11. Radio button
        12. Drop-down menu
        13. Link overlay
        14. Payment field
        15. Attachments
        16. Participation stamp
        17. Transaction number
        18. Image
        19. Company
        20. Title
        21. Stamp
      2. Field content appearance
      3. Field validations
      4. Masked fields values
      5. Setting show/hide conditions
      6. Calculated fields 
    5. Authoring FAQ
  4. Sign Agreements
    1. Sign agreements sent to you
    2. Fill & Sign
    3. Self-signing
  5. Manage Agreements
    1. Manage page overview
    2. Delegate agreements
    3. Replace Recipients
    4. Limit Document Visibility 
    5. Cancel an Agreement 
    6. Create new reminders
    7. Review reminders
    8. Cancel a reminder
    9. Access Power Automate flows
    10. More Actions...
      1. How search works
      2. View an agreement
      3. Create a template from an agreement
      4. Hide/Unhide agreements from view
      5. Upload a signed agreement
      6. Modify a sent agreement's files and fields
      7. Edit a recipient's authentication method
      8. Add or modify an expiration date
      9. Add a Note to the agreement
      10. Share an individual agreement
      11. Unshare an agreement
      12. Download an individual agreement
      13. Download the individual files of an agreement
      14. Download the Audit Report of an agreement
      15. Download the field content of an agreement
  6. Audit Report
  7. Reporting and Data exports
    1. Overview
    2. Grant users access to reporting
    3. Report charts
      1. Create a new report
      2. Agreement Reports
      3. Transaction Reports
      4. Settings Activity Report
      5. Edit a report
    4. Data Exports 
      1. Create a new data export
      2. Web form data export
      3. Edit a data export
      4. Refresh the data export content
      5. Download the data export
    5. Rename a report/export
    6. Duplicate a report/export
    7. Schedule a report/export
    8. Delete a report/export
    9. Check Transaction Usage

Advanced Agreement Capabilities and Workflows

  1. Webforms 
    1. Create a web form
    2. Edit a web form
    3. Disable/Enable a web form
    4. Hide/Unhide a web form
    5. Find the URL or script code 
    6. Prefill web form fields with URL parameters
    7. Save a web form to complete later
    8. Resize a web form
  2. Reusable Templates (Library templates) 
    1. US Government forms in the Acrobat Sign library
    2. Create a library template
    3. Change a library template's name
    4. Change a library template's type
    5. Change a library template's permission level
    6. Copy, edit, and save a shared template
    7. Download the aggregate field data for a library template
  3. Transfer ownership of web forms and library templates
  4. Power Automate Workflows 
    1. Overview of the Power Automate integration and included entitlements
    2. Enable the Power Automate integration
    3. In-Context Actions on the Manage page
    4. Track Power Automate usage
    5. Create a new flow (Examples)
    6. Triggers used for flows
    7. Importing flows from outside Acrobat Sign
    8. Manage flows
    9. Edit flows
    10. Share flows
    11. Disable or Enable flows
    12. Delete flows
    13. Useful Templates
      1. Administrator only
        1. Save all completed documents to SharePoint
        2. Save all completed documents to OneDrive for Business
        3. Save all completed documents to Google Drive
        4. Save all completed documents to DropBox
        5. Save all completed documents to Box
      2. Agreement archival
        1. Save your completed documents to SharePoint
        2. Save your completed documents to One Drive for Business
        3. Save your completed documents to Google Drive
        4. Save your completed documents to DropBox
        5. Save your completed documents to Box
      3. Webform agreement archival
        1. Save completed web form documents to SharePoint Library
        2. Save completed web form documents to OneDrive for Business
        3. Save completed   documents to Google Drive
        4. Save completed web form documents to Box
      4. Agreement data extraction
        1. Extract form field data from your signed document and update Excel sheet
      5. Agreement notifications
        1. Send custom email notifications with your agreement contents and signed agreement
        2. Get your Adobe Acrobat Sign notifications in a Teams Channel
        3. Get your Adobe Acrobat Sign notifications in Slack
        4. Get your Adobe Acrobat Sign notifications in Webex
      6. Agreement generation
        1. Generate document from Power App form and Word template, send for signature
        2. Generate agreement from Word template in OneDrive, and get signature
        3. Generate agreement for selected Excel row, send for review and signature
  5. Custom Send workflows
    1. Custom Send Workflow Overview
    2. Creating a new Send Workflow
    3. Edit a Send Workflow
    4. Activate or Deactivate a Send Workflow
    5. Send an agreement with a Send Workflow
  6. Share users and agreements
    1. Share a user
    2. Share agreements

Integrate with other products

  1.  Acrobat Sign integrations overview 
  2. Acrobat Sign for Salesforce
  3. Acrobat Sign for Microsoft
    1. Acrobat Sign for Microsoft 365
    2. Acrobat Sign for Outlook
    3. Acrobat Sign for Word/PowerPoint
    4. Acrobat Sign for Teams
    5. Acrobat Sign for Microsoft PowerApps and Power Automate
    6. Acrobat Sign Connector for Microsoft Search
    7. Acrobat Sign for Microsoft Dynamics 
    8. Acrobat Sign for Microsoft SharePoint 
  4. Other Integrations
    1. Acrobat Sign for ServiceNow
    2. Acrobat Sign for HR ServiceNow
    3. Acrobat Sign for SAP SuccessFactors
    4. Acrobat Sign for Workday
    5. Acrobat Sign for NetSuite
    6. Acrobat Sign for VeevaVault
    7. Acrobat Sign for Coupa BSM Suite
  5. Partner managed integrations
  6. How to obtain an integration key

Acrobat Sign Developer

  1. REST APIs 
    1. Methods documentation
    2. SDK/Developer Guide
    3. API FAQ    
  2. Webhooks 
    1. Webhook overview
    2. Configure a new webhook
    3. View or edit a webhook
    4. Deactivate or reactivate a webhook
    5. Delete a webhook
    6. Two-way SSL certificates
    7. Webhooks in the API
  3. Sandbox
    1. Sandbox overview
    2. Link your Production and Sandbox
    3. Sandbox asset types

Support and Troubleshooting

  1. Customer Support Resources 
  2. Enterprise Customer Success Resources 

Adobe Acrobat Sign release schedule and prerelease documentation

Adobe Acrobat Sign rolls out at least three updates per year, categorized as major or minor releases. Additional minor updates may be introduced as needed to address system or customer issues.

  • Major Releases bring significant updates, new features, and multiple enhancements.
  • Minor Releases focus on smaller improvements and user experience tweaks. These occur between major updates, typically one to two times per cycle.

To prevent disruptions, new features are disabled by default and must be manually enabled by an account or group admin.

For Health and Life Sciences customers requiring compliance validation, Acrobat Sign partners with a third-party vendor to provide a validation package for every major release containing features to minimize your risk factor. 

Note:

This Prerelease Notes page is regularly updated as new information becomes available, so its content is relatively dynamic.

While this page is localized, the process takes time, which may result in localized versions differing slightly from the authoritative US English version.

For the most accurate and up-to-date information, we recommend referring only to the US English page.

The prerelease schedule and notes are listed below.

Adobe Acrobat Sign follows a structured schedule for publishing release notes and documentation updates:

8 Weeks Before Production Release

  • The prerelease page publishes a summary of expected features and updates, typically four weeks before the Sandbox launch.
  • Any feature changes after this point are noted in the Errata section.
  • Resolved issues are not included at this stage.

4 Weeks Before Production Release (Sandbox Launch)

  • The prerelease page is updated with detailed documentation on new and updated features.
  • Links to prerelease support documentation (available in US English only) are added as needed.
  • The initial Resolved issues section is published, with ongoing updates over the next four weeks.

Launch Day

  • The official release notes are updated with final feature details and links to production support documentation.
  • The prerelease page is refreshed to highlight the next release cycle.
  • Documentation is published after release verification in the live system, typically after 7 pm PT, though complex updates may take longer.
  • The final Resolved issues list is added to the US English release notes, with localized versions updated later.

Government Cloud Release

  • The Government Cloud environment typically updates between two days and several weeks after the production release, as some features may require additional evaluation before deployment.
Note:

Sandbox documentation is designed for the production environment. Links found in the prerelease content target production URLs, meaning those links may lead to older existing documentation or 404 results if the target page is new and hasn't been published yet (e.g., when the link is pointing to a new feature in the same release).

When the release is published, the new pages will also be published, and links will properly resolve to their production URLs.

Sandbox availability

Customers accessing the Acrobat Sign Sandbox environment can typically access the new release functionality four weeks before launch.

  • The Sandbox environment must pass all production quality assurance procedures at the same quality level as the regular production environment.
  • Adobe strives to have 99.9% availability in the Sandbox environment, but customers should note that the Adobe Unified SLA does not formally cover the Sandbox.
  • The Sandbox environment uses the same status page and outage procedures as the regular Production environment.

Releases

Alert:

This article contains prerelease information. Release dates, features, and other information are subject to change without notice.

April 2025 (Major feature release) v16.0

Adobe Acrobat Sign release v16.0

Sandbox deployment: March 26, 2025

Production deployment: April 22, 2025

GovCloud deployment: April 24, 2025

Improved Functionality

  • Send in Bulk: Bulk download - Senders can now download all completed child agreements from a Send in Bulk transaction directly from the Manage page. The ZIP file includes only completed agreements, named based on their transaction ID, while in-progress, canceled, declined, or expired agreements are excluded.
    Each download request supports up to 100 MB of data, offering a quick and efficient way to access finalized documents in a single step.

    Available environments    : Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group and Account
    Review the updated Send in Bulk documentation >
     
  • Enhanced Mobile Signing Experience - Senders can now enable and configure a mobile-optimized signing experience, giving recipients two viewing options:
    • PDF View – Displays the entire agreement for review and signing.
    • Field-Only View – Focuses on form fields, making completing and signing agreements on mobile devices easier.

This update streamlines the signing process, improving form completion rates and overall mobile experience.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
Configure the feature documentation (enterprise only) >
Create the mobile-focused form field overlay >
E-signing environment: Desktop >
E-signing environment: Mobile >
Feature gap between new and classic Desktop environments >
Feature gap between new and classic Mobile environments >
 

  • Checkbox and Radio Button: Show Field Border option - Checkbox and Radio Button fields now include an option to Show field border when viewing and printing the agreement. This option can be turned off when the uploaded document already contains pre-printed borders, ensuring a cleaner final document by preventing duplicate borders.
    The option is enabled by default and configured at the field level.

    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Field-level property
    Review the new Form Field Borders configuration >
     
  • Enhanced Automatic Form Field Detection  The automatic form field detection feature now places detected fields automatically, streamlining the form creation process. Users retain complete control and can edit, delete, or remove all placed fields with a single action.

    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled by default; not configurable
    Configure the controls for automatic form field detection >
    Review the updated Automatic Form Field Detection document >
     
  • CC’d parties for individual recipients in Custom Workflow Designer - The Custom Workflow Designer now allows each individual recipient to have dedicated CC’d parties. When enabled, CC’d parties receive notifications simultaneously with the intended recipient, ensuring better visibility and streamlined communication. This feature is available if the account is configured to allow it.

    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
    Review the updated Workflow Designer document >
     
  • New Option to Set Recipient Signature Type - Senders can now define the signature type for recipients when sending agreements through the modern Request Signature process. When enabled, a Signature Type drop-down appears in the Recipient settings section of the Compose page, showing the options allowed by group settings.
    • The setting defaults can be configured at the group level.
    • If the sender selects a signature type, the recipient must use that type.
      • The sender can select multiple options for the recipient.
    • The recipient can choose their preferred signature type if no selection is made.

This feature provides greater control over signature methods while maintaining flexibility when needed.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
Configure the Allow recipients to sign and initial by setting >
Updated Request Signature documentation >
 

  • Improved User Management in Acrobat Sign - The Acrobat Sign user administration view has been updated to enhance visibility into the users’ status. The improved interface provides easier access to review pending invites and clear indicators for provisioning issues. The new interface also highlights the prominent actions admins can perform for each of the status categories (Add User, Send reminder, and Contact support) to streamline the user provisioning process.
Note:

Improved User Management is being deployed in a phased manner.

The April 2025 release exposes this feature to customer accounts who manage users in the Adobe Admin Console and are under a VIP licensing contract.
ETLA-licensed accounts will see this feature become available in a future release.

Available environments: Commercial | Available tiers of service: See Note above | Configuration scope: Not configurable; Enabled by default
Review the updated user management documentation >

  • New WhatsApp Delivery for One-Time Passwords - Acrobat Sign now supports WhatsApp as a delivery method for one-time passwords (OTP) to recipients' phones. This feature functions similarly to SMS delivery but leverages WhatsApp's technology and infrastructure, providing additional stability and a convenient communication option. WhatsApp OTP authentication is a premium authentication type that is available when composing new agreements.

    Available environments: Sandbox, Commercial  | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
    Review the WhatsApp authentication configuration >
    Updated Request Signature documentation >

     
  • Revisit Recipient Configuration from the Authoring Page - Senders using the new Request Signature experience can now navigate back to the Compose page from the Authoring environment to reconfigure recipients and their properties without losing progress. This allows for adjustments to recipient order and details while ensuring that existing field assignments remain intact (e.g., Signer 1 remains Signer 1). (If a participant is removed, their related fields will also be removed.)

    Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled by default; Not configurable

  • New Authoring Environment for Library Templates - The library template authoring environment now features the modern authoring experience for field placement, making creating and customizing templates easier. Enhancements include:
    • Updated field placement tools for improved accuracy and efficiency.
    • Mobile-focused authoring allows users to create mobile-friendly templates that optimize the signing experience on mobile devices.

These updates streamline template creation and ensure a seamless experience for both senders and recipients.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
Enable the new Create Template environment >
Review the new Create Template process >

  • New Identity Providers (IdPs) Added to Acrobat Sign - Acrobat Sign is expanding its list of supported identity providers (IdPs) to enhance the recipient's authentication options. The following new IdPs are now available:
    • OneID ID Check
    • OneID ID Proof 
    • OneID ID Assure 
    • OneID Sign-Up Plus 

These additions expand Acrobat Sign's compatibility with global identity verification standards, supporting seamless and secure authentication across multiple industries.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
 

Experience Changes

  • System administrators of a VIP account in the Admin Console are automatically assigned an Acrobat Sign entitlement - When an account initially purchases the Acrobat Sign service under a VIP license, they will have their users with System Administrator privileges automatically assigned an Acrobat Sign license.
    • New organizations will have all existing assigned System Administrators provisioned with an Acrobat Sign administrator-level entitlement.
    • Existing organizations that purchase an Acrobat Sign license will have all existing System Administrators provisioned with an account administrator-level Acrobat Sign entitlement.

The Acrobat Sign license is automatically entitled only when the Acrobat Sign services are first purchased for the organization. Entitlement does not happen for subsequently promoted System Administrators.

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions under VIP licensing | Configuration scope: Not configurable; Enabled by default
 

  • Improved Administrator Onboarding Checklist and Communications - Acrobat Sign administrators now receive enhanced support for managing account onboarding, including new tools and improved email communications.
    Improved onboarding features include:
    • Onboarding Checklist – A new Get Started tab has been added under the Admin page, providing a short checklist of key actions for new administrators when they first take control of an account.
    • Updated Welcome and Reminder Emails – The initial email notifications sent to new administrators have been revised to support the onboarding checklist, offering clearer guidance on the next steps in account setup.
    • Monthly Overview Email – Administrators will receive a monthly summary detailing:
      • Visibility into all user statuses and where administrators need to take action.
      • Number of transactions/seats consumed since the start of the contract. Administrators no longer need to navigate to the admin console just for this information.
      • A quick snapshot of the contract including the anniversary date.
    • Intelligent Existing Entitlement Detection and Notification - If a user’s previous Acrobat Sign entitlement is detected, the affected user will be included in a weekly notification email sent to all account administrators. Each such user may appear in up to three notifications.

These improvements help administrators manage their accounts more efficiently and stay informed about system activity and potential issues.

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions - VIP licensed organizations | Configuration scope: Enabled by default; Not configurable
 

  • Improved User Login Experience - Acrobat Sign has streamlined the login and authentication process through the Adobe Identity Management System (IMS).
    • The user's organizational profile is automatically selected during the login process to the ones entitled with the Acrobat Sign service ( Identifying the request as coming from an Acrobat Sign source)
    • Users who encounter errors during login will have links in their error messages to contact their Acrobat Sign administrators for assistance.
    • All users assigned an active entitlement but have not logged in to the service will be sent up to two email reminders. (This also applies to existing inactive users before the release date )

These improvements simplify login, reduce friction, and improve the overall user experience.

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Enabled by default; Not configurable
 

  • The Account tab renamed to Admin - The Account tab, available to Acrobat Sign account-level administrators, has been renamed to Admin. This is a cosmetic change to the tab label in the Standalone web version of the application. This update is implemented for the Commercial environment in April 2025 and the Government environment in May 2025.

    Available environments:     Sandbox, Commercial, Government | Available tiers of service:  Acrobat Sign Solutions | Configuration scope: Not configurable; Enabled by default

Mobile application updates

  • Update to template file management - The template list in the Acrobat Sign mobile app now follows a structured format, making it easier to find specific templates. The structure aligns with the web version, organizing templates into sections such as:
    • My Templates
    • Group Templates
    • Account Templates

This update improves navigation and ensures consistency between the mobile and web experiences.

Available environments: iOS mobile application | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled by default
 

  • Improved Accessibility in Acrobat Sign Mobile Apps - The Acrobat Sign mobile applications now offer enhanced accessibility features, ensuring better compliance with accessibility standards. Updates include:
    • Improved color contrast for better visibility.
    • Keyboard shortcut support for easier navigation.
    • Enhanced screen reader compatibility for a more inclusive user experience.

These improvements make the mobile app more accessible to all users, providing a smoother and more user-friendly experience.

Available environments: iOS mobile application | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Enabled by default

Integration Updates

  • Updated Acrobat Sign Connectors for Microsoft Power Automate - The Acrobat Sign connectors for Power Automate now support an improved agreement-sending process that allows documents to be loaded into the Compose page for editing recipient information and then sending the agreement to the Authoring environment for further field placement.
    Additionally, the Acrobat Sign connectors now support two advanced authentication methods:

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
  

  • Workday integration: Digital signatures with Aadhaar e-Sign - The Workday integration now fully supports the optional Aadhaar e-Sign service available in India, an online electronic signature service that facilitates digitally signing agreements based on OTP authentication and e-KYC verification.

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
  

REST API/Webhook Updates

The below updates are presented in the prerelease notes for disclosure purposes. Full documentation for API and Webhook updates can be found in the Acrobat Sign developer documentation when the version update is delivered to the production servers.

  • GDPR Compliance: Delete User Info via API - Partners can now use the API to delete user information when removing a user's data in compliance with GDPR requirements. This enhancement streamlines data management and ensures regulatory compliance.

    Available environments: Commercial | Available tiers of service: OEM Partners | Configuration scope: API
     
  • New Webhook Field: eventDateTimezoneOffset - Adobe Acrobat Sign introduces eventDateTimezoneOffset, a new field in the webhook payload for the AGREEMENT_ACTION_COMPLETED subscribed event.
    This field captures the recipient's timezone offset when they update the agreement, providing better visibility into the local signing time.
    • eventDateTimezoneOffset records the recipient's timezone offset in minutes relative to UTC (e.g., eventDateTimezoneOffset : "UTC-300")
    • The existing eventDate field remains unchanged and continues to store the action's UTC timestamp. The timezone offset does not modify the eventDate value.

This update enhances the tracking of signing activities across different time zones.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: API

  • Migration of Acrobat Sign Developer Documentation - Acrobat Sign developer documentation is moving from opensource.adobe.com/acrobat-sign to developer.adobe.com/acrobat-sign. This migration ensures better integration with Adobe's developer resources, providing a more streamlined and centralized experience for developers.

    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: API
     

Release errata - Elements added

Below are items that have been added to this release since the initial publishing of the pre-release notes.

  • The Account tab renamed to Admin - The Account tab, available to Acrobat Sign account-level administrators, has been renamed to Admin. This is a cosmetic change to the tab label in the Standalone web version of the application. This update is implemented for the Commercial environment in April 2025 and the Government environment in May 2025.

    Available environments:     Sandbox, Commercial, Government | Available tiers of service:  Acrobat Sign Solutions | Configuration scope: Not configurable; Enabled by default
  • Improved Administrator Onboarding Checklist and Communications - Acrobat Sign administrators now receive enhanced support for managing account onboarding, including new tools and improved email communications.
    Improved onboarding features include:
    • Onboarding Checklist – A new Get Started tab has been added under the Admin page, providing a short checklist of key actions for new administrators when they first take control of an account.
    • Updated Welcome and Reminder Emails – The initial email notifications sent to new administrators have been revised to support the onboarding checklist, offering clearer guidance on the next steps in account setup.
    • Monthly Overview Email – Administrators will receive a monthly summary detailing:
      • The number of active users in the system.
      • The number of transactions used in the previous calendar month.
    • Proactive Entitlement Conflict Email – If a user entitlement error is detected, the affected user will be included in a weekly notification email to the account administrator. Each entitlement error may appear in up to three notifications.

These improvements help administrators manage their accounts more efficiently and stay informed about system activity and potential issues.

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions - VIP licensed organizations | Configuration scope: Enabled by default; Not configurable
 

  •  Expanded Country support for Phone Authentication – Phone Authentication and agreement delivery via SMS now support these additional Countries and Country Phone codes: 
    • Isle of Man (+44)
    • Guernsey (+44)
    • Jersey (+44)

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group

  • Workday integration: Digital signatures with Aadhaar e-Sign - The Workday integration now fully supports the optional Aadhaar e-Sign service available in India, an online electronic signature service that facilitates digitally signing agreements based on OTP authentication and e-KYC verification.
    Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
     
  • CC’d parties for individual recipients in Custom Workflow Designer - The Custom Workflow Designer now allows each individual recipient to have dedicated CC’d parties. When enabled, CC’d parties receive notifications simultaneously with the intended recipient, ensuring better visibility and streamlined communication. This feature is available if the account is configured to allow it.
    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
     
  • Migration of Acrobat Sign Developer Documentation - Acrobat Sign developer documentation is moving from opensource.adobe.com/acrobat-sign to developer.adobe.com/acrobat-sign. This migration ensures better integration with Adobe's developer resources, providing a more streamlined and centralized experience for developers.
    Available environments:     Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: API

     

Release errata - Elements removed

Below are the line items that previously were announced as part of this release, but have since slipped to a later release date.

  • Improve recipient data security by configuring recipients with restricted access - The Restricted Access to Agreements feature enhances privacy by preventing agreements from:
    • Being viewed or downloaded by the recipient before they complete their action on the agreement (Signing, approving, etc.)
    • Being shared through a user or group share. 
    • (Optionally) being automatically delegated if auto-delegation is configured.

When enabled, the Recipient Agreement Access option appears in the Recipient Settings section on the Compose page. By default, the setting is enabled for all recipients. Administrators can configure this setting to make it editable by senders.

  •  Expanded Country support for Phone Authentication – Phone Authentication and agreement delivery via SMS now support these additional Countries and Country Phone codes: 
    • Falkland Islands (Malvinas) (+500)

Resolved Issues

Issue Description
4490799 Summary: Default Country Code can't be changed with New Experience Send page
Fix: The code was improved to ensure inherited group properties are pushed through all processes to complete agreement creation.
4501927 Summary: Discrepancy in PDF Handling Between Classic and New Authoring modes post release 
Fix: Improved the code to better access and use all field properties in the transformations of PDF files.
4503970 Summary: Inappropriate completion message when the 1st recipient is the Sender.
Fix: Updated the message to be role-aware so it shows the correct message.
4505208 Summary: [RequestSignature] CC field does not display Auto-complete options from the address book.
Fix: Addressbook functionality added to the CC field.
4507982 Summary: When multiple groups share with a user through advanced account sharing, a performance issue may happen when trying to access a Template under the Manage tab, Templates filter.
Fix: Refactored several functions to optimize for multiple group searching.
4508227 Summary: An unhandled error occurs when signing agreements originated through new authoring experience with payment fields.
Fix: Updated the endpoint to manage the field with less ambiguity,.
4508929 Summary: Error triggered for Custom Work Designer field labels that are under 100 characters due to special characters being encoded.
Fix: Special characters are decoded while validating the character limit.
4509141 Summary: An uni9nformative error triggers when sending an agreement with a witness, and the group is configured to require an authentication method, but the witness is configured for no authentication.
Fix: The configuration process now includes an error message indicating when two-factor authentication for all recipients is configured and a witness is used.
4509366 Summary: FedRAMP customer name update failed with special characters due to the characters not being replaced with their HTML entity numbers.
Fix: Updated the process to properly manage special characters in the FedRAMP environment.
4509680 Summary: Add countries Isle of Man, Guernsey, and Jersey for the country code +44.
Fix: Added the COUNTRY_CODE constants for Isle of Man, Guernsey, and Jersey
4510255 Summary: Attempting to create a user that already exists in another group appears to create the user in the group with no useful.
Fix: The error has been improved to indicate the user has been moved to the new group (not created).
4510309 Summary: When a signature block is added through API with inputType other than BLOCK, The signature process is routed to the classic experience due to the BLOCK not being identified properly.
Fix: Improved the condition to return additional information to properly identify the BLOCK object.
4510652 Summary: Digitally signed form fields need to be flattened prior to modifying the PDF for the next signer
Fix: Digital signature form fields that have been signed are invalidated when submitted by a written agreement workflow.
4511819 Summary: The signature's blue line appears in the PDF document for unsigned signature fields. 
Fix: Unsigned signature fields are skipped while rendering signature fields into the PDF document.
4511965 Summary: Digital Identity Gateway login hint isn't working due to applied ID checking when fetching the ID criteria.
Fix: Removed the email and name matching check while fetching auth criteria for DIG_ID.
4513228 Summary: Missing field value in pdf document when the field name contains extra space due to the field name being trimmed on the backend.
Fix: Trimming the field name on the front end to keep the field name consistent.
4513358 Summary: File processing issue in Adobe Sign Sandbox instances die to form fields with no references to pages. In such cases the page is null, and a null pointer is thrown.
Fix: Added a null check for this event to properly manage it.
4513464 Summary: Admin encounters multiple errors while interacting with templates via advanced account sharing because the API is evaluated under the session user's permissions (e.g., Editor_User) instead of the switched user's permissions (e.g., Creator_User).
Fix: Added the x-on-behalf-of-user header to the API request to ensure the request is evaluated under the switched user's (Creator_User) permissions.
4513575 Summary: Form field data is not resizing for multi-line fields.
Fix: Updated code with to allow auto sizing.
4513914 Summary: When number of ACTIVE users in account is equal to MAX_ACTIVE_USERS value, then changing a password is not allowed because of a MaxActiveUsers check.
Fix: Improved the function to properly ignore this check when the user is ACTIVE.
4514839 Summary: User cannot sign with multiple digital signatures on an agreement if the first field signed is not the first signature field at the top of the document. 
Fix: Added method to iterate over all fields and extract valid ticket that is further used for X-JWT-Assertion header.
4515343 Summary: Font size of multiline input field is changing on the e-sign page. Font size is multiplied by zoom factor, so the size of input varies depending on it - specifically, it is adjusting dimensions of a page.
Fix: The method for getting the font size of multiline field is returning font size in px, without multiplying it by a zoom factor.
4516641 Summary: It is possible for the annotation of a form field to not be attached to a page.
Fix: A null check has been added to the annotation list of the page.
4517113 Summary: Document problem email received when sending agreement via API through a developer account due to null pointer errors when checking form fields.
Fix: We are now checking if the list of form fields is null before asking if the list is empty.
4517156 Summary: When there are existing form fields on a set of input PDF's, form field generators are not allowed to run to produce additional form fields.
Fix: When there is a list of form field generators to process, we will add that task to the list of tasks to run after the ReadPDFTask
  • The modern Request Signature environment has become the default experience when creating a new agreement. All existing accounts have been switched to the modern environment - 
    • Users can no longer access links to switch between the new and classic environments.
    • Administrators still have the option to enable the classic experience through the admin menu.
    • Customers using the Notarize integration will not be affected by this change.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
 

May 2025 (Minor release) v16.0.1 (Tentative)

Sandbox deployment: April 22, 2025

Production deployment: May 20, 2025

GovCloud deployment: May 22, 2025

Improved Functionality

  •  Expanded Country support for Phone Authentication – Phone Authentication and agreement delivery via SMS now support these additional Countries and Country Phone codes: 
    • Falkland Islands (Malvinas) (+500)

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
 

Experience Changes

  • The modern Request Signature environment has become the only experience when creating a new agreement. All existing Commercial accounts have been switched to the modern environment - 
    • Administrators no longer have the option to enable the classic experience through the admin menu.
    • Customers using the Notarize integration will not be affected by this change.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Enabled by default; Not configurable
 

REST API/Webhook Updates

The below updates are presented in the prerelease notes for disclosure purposes. Full documentation for API and Webhook updates can be found in the Acrobat Sign developer documentation when the version update is delivered to the production servers.

  • GET /agreements API Now Served from a Microservice - The GET /agreements endpoint is migrating from the Acrobat Sign core application to a dedicated microservice. As part of this transition, search requests will retrieve data from the search service (secondary storage) instead of the primary database. This change enhances service stability and prevents atypical API calls from affecting the Acrobat Sign experience.
    • The maximum page size for the GET /agreements call is now 500 agreements per request. Historically, the search service did not fetch more than 100 agreements per page. If more agreements are required, multiple queries with a narrower scope may be necessary.
    • Since searches now occur in secondary storage, minor additional latency may be observed when calling the GET /agreements endpoint.

Release errata

There are no items that have slipped from this release as of this time.

July 2025 (Major feature release) v16.1

The July 2025 release is a major release containing features, updates, and fixes for customer-reported issues.

  • Sandbox release: June 24, 2025
  • Production release: July 22, 2025
  • GovCloud release:  July 24, 2025

September 2025 (Minor release) v16.1.1 (Tentative)

The September 2025 release is a minor release containing updates, and fixes for customer-reported issues.

  • Sandbox release: August 19, 2025
  • Production release: September 16, 2025
  • GovCloud release:  September 18, 2025

October 2025 (Major feature release) v16.2

The October 2025 release is a major release containing features, updates, and fixes for customer-reported issues.

  • Sandbox release: September 15, 2025
  • Production release: October 7, 2025
  • GovCloud release:  October 9, 2025

Previous Releases

RELEASE NOTES: 2025

RELEASE NOTES: 2024

RELEASE NOTES: 2023

RELEASE NOTES: 2022

RELEASE NOTES: 2021

RELEASE NOTES: 2020

RELEASE NOTES: 2019

RELEASE NOTES: 2018

RELEASE NOTES: 2017

RELEASE NOTES: 2016

RELEASE NOTES: 2015

RELEASE NOTES: 2014

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