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Adobe Acrobat Sign Release Schedule and Prerelease Notes

 

Adobe Acrobat Sign Guide

What's New

  1. Pre-Release Notes
  2. Release Notes
  3. Important Notifications

Get Started

  1. Quick start guide for administrators
  2. Quick start guide for users
  3. For Developers
  4. Video tutorial library
  5. FAQ

Administer

  1. Admin Console Overview
  2. User Management
    1. Add, edit, and review active users
      1. Review your active users from the Users tab
      2. Add a User
      3. Add Users in Bulk
      4. Add Users from your Directory
      5. Add Users from MS Azure Active Directory
    2. Create function-focused users
      1. Technical accounts - API driven
      2. Service accounts - Manually driven
    3. Review users who haven't completed verification
    4. Check for users with provisioning errors
    5. Change Name/Email Address
    6. Edit a user's group membership
    7. Edit a user's group membership through the group interface
    8. Promote a user to an admin role
    9. User Identity Types and SSO
    10. Switch User Identity
    11. Authenticate Users with MS Azure
    12. Authenticate Users with Google Federation
    13. Product Profiles
    14. Login Experience 
  3. Account/Group Settings
    1. Settings Overview
    2. Global Settings
      1. Account tier and ID
      2. New Recipient Experience
      3. Self Signing Workflows
      4. Send in Bulk
      5. Web Forms
      6. Custom Send Workflows
      7. Power Automate Workflows
      8. Library Documents
      9. Collect form data with agreements
      10. Limited Document Visibility
      11. Attach a PDF copy of the signed agreement 
      12. Include a link in the email
      13. Include an image in the email
      14. Files attached to email will be named as
      15. Attach audit reports to documents
      16. Merge multiple documents into one
      17. Download individual documents
      18. Upload a signed document
      19. Delegation for users in my account
      20. Allow external recipients to delegate
      21. Authority to sign
      22. Authority to send
      23. Power to add Electronic Seals
      24. Set a default time zone
      25. Set a default date format
      26. Users in Multiple Groups (UMG)
        1. Upgrade to use UMG
      27. Group Administrator Permissions
      28. Replace recipient
      29. Audit Report
        1. Overview
        2. Allow unauthenticated access on the transaction verification page
        3. Include reminders
        4. Include view events
        5. Include agreement page/attachment count
      30. Transaction Footer
      31. In Product Messaging and Guidance
      32. Accessible PDFs
      33. New authoring experience
      34. Healthcare customer
    3. Account Setup
      1. Add logo
      2. Customize company Hostname/URL    
      3. Add company name
      4. Post agreement URL redirect
    4. Signature Preferences
      1. Well formatted signatures
      2. Allow recipients to sign by
      3. Signers can change their name
      4. Allow recipients to use their saved signature
      5. Custom Terms of Use and Consumer Disclosure
      6. Navigate recipients through form fields
      7. Restart agreement workflow
      8. Decline to sign
      9. Allow Stamps workflows
      10. Require signers to provide their Title or Company
      11. Allow signers to print and place a written signature
      12. Show messages when e-signing
      13. Require signers to use a mobile device to create their signature
      14. Request IP address from signers
      15. Exclude company name and title from participation stamps
      16. Apply Adaptive Signature Draw scaling
    5. Digital Signatures
      1. Overview
      2. Download and sign with Acrobat
      3. Sign with Cloud Signatures
      4. Include metadata for Identity Providers
      5. Restricted Cloud Signatures Providers
    6. Electronic Seals
    7. Digital Identity
      1. Digital Identity Gateway
      2. Identity Check policy
    8. Report Settings
      1. New report experience
      2. Classic report settings
    9. Security Settings
      1. Single Sign-on settings
      2. Remember-me settings
      3. Login password policy
      4. Login password strength
      5. Web session duration
      6. PDF encryption type
      7. API
      8. User and group info access
      9. Allowed IP Ranges
      10. Account Sharing
      11. Account sharing permissions
      12. Agreement sharing controls
      13. Signer identity verification
      14. Agreement signing password
      15. Document password strength
      16. Block signers by Geolocation
      17. Phone Authentication
      18. Knowledge-Based Authentication (KBA)
      19. Allow page extraction
      20. Document link expiration
      21. Upload a client certificate for webhooks/callbacks
      22. Timestamp
    10. Send Settings
      1. Show Send page after login
      2. Require recipient name when sending
      3. Lock name values for known users
      4. Allowed recipient roles
      5. Allow e-Witnesses
      6. Recipient groups
      7. CCs
      8. Required fields
      9. Attaching documents
      10. Field flattening
      11. Modify Agreements
      12. Agreement name
      13. Languages
      14. Private messages
      15. Allowed signature types
      16. Reminders
      17. Signed document password protection
      18. Send Agreement Notification through
      19. Signer identification options
        1. Overview
        2. Signing password
        3. Knowledge-based authentication
        4. Phone authentication
        5. WhatsApp authentication
        6. One-Time Password via Email
        7. Acrobat Sign authentication
        8. Cloud-based digital signature
        9. Government ID
        10. Signer Identity reports
      20. Content Protection
      21. Enable Notarize transactions
      22. Document Expiration
      23. Preview, position signatures, and add fields
      24. Signing order
      25. Liquid mode
      26. Custom workflow controls
      27. Upload options for the e-sign page
      28. Post-sign confirmation URL redirect
      29. Restrict access to shared agreemets
    11. Message Templates
    12. Bio-Pharma Settings
      1. Overview
      2. Enforce identity authentication
      3. Signing reasons
    13. Workflow Integration
    14. Notarization Settings
    15. Payments Integration
    16. Signer Messaging
    17. SAML Settings
      1. SAML Configuration
      2. Install Microsoft Active Directory Federation Service
      3. Install Okta
      4. Install OneLogin
      5. Install Oracle Identity Federation
    18. Data Governance
    19. Time Stamp Settings
    20. External Archive
    21. Account Languages
    22. Email Settings
      1. Email header/footer images
      2. Permit individual user email footers
      3. Customize the Signature Requested email
      4. Customize the To and CC fields
      5. Enable Linkless Notifications
      6. Customize email templates
    23. Migrating from echosign.com to adobesign.com
    24. Configure Options for Recipients
  4. Guidance for regulatory requirements
    1. Accessibility
      1. Accessibility Compliance
      2. Create accessible forms with Acrobat desktop
      3. Create accessible AcroForms
    2. HIPAA
    3. GDPR
      1. GDPR Overview
      2. Redact a user
      3. Redact a user's agreements    
    4. 21 CFR part 11 and EudraLex Annex 11
      1. 21 CRF part 11 validation pack
      2. 21 CFR and EudraLex Annex 11 handbook
      3. Analysis of shared responsibilities
    5. Healthcare customers
    6. IVES support
    7. "Vaulting" agreements
    8. EU/UK considerations
      1. EU/UK Cross-border transactions and eIDAS
      2. HMLR requirements for deeds signed electronically
      3. The impact of Brexit on e-signature laws in the UK
  5. Download Agreements in Bulk
  6. Claim your domain 
  7. Report Abuse links
  8. System Requirements and Limitations
    1. System requirements
    2. Transaction limits

Send, Sign, and Manage Agreements

  1. Recipient Options
    1. Cancel an email reminder
    2. Options on the e-signing page
      1. Overview of the e-sign page
      2. Open to read the agreement without fields
      3. Decline to sign an agreement
      4. Delegate signing authority
      5. Restart the agreement
      6. Download a PDF of the agreement
      7. View the agreement history
      8. View the agreement messages
      9. Convert from an electronic to a written signature
      10. Convert from a written to an electronic signature 
      11. Navigate the form fields
      12. Clear the data from the form fields
      13. E-sign page magnification and navigation
      14. Change the language used in the agreement tools and information
      15. Review the Legal Notices
      16. Adjust Acrobat Sign Cookie Preferences
  2. Send Agreements  
    1. Send (Compose) page
      1. Overview of landmarks and features
      2. Group selector
      3. Adding files and templates
      4. Agreement name
      5. Global Message
      6. Completion Deadline
      7. Reminders
      8. Password protect the PDF
      9. Signature type
      10. Locale for the recipient
      11. Recipient signature order/flow
      12. Recipient roles
      13. Recipient authentication
      14. Private message for the recipient
      15. Recipient agreement access
      16. CC'd parties
      17. Identity check
    2. Send an agreement only to yourself
    3. Send an agreement to others
    4. Written Signatures
    5. Recipient signing order
    6. Send in Bulk
      1. Overview of the Send in Bulk feature
      2. Send in Bulk - Configure a parent template
      3. Send in Bulk - Configure the CSV file
      4. Cancel a Send in Bulk transaction
      5. Add reminders to Send in Bulk
      6. Reporting for Send in Bulk
  3. Authoring fields into documents
    1. In-app authoring environment
      1. Automatic field detection
      2. Drag and drop fields using the authoring environment
      3. Assign form fields to recipients
      4. The Prefill role
      5. Apply fields with a reusable field template
      6. Transfer fields to a new library template
      7. Updated authoring environment when sending agreements
    2. Create forms with text tags
    3. Create forms using Acrobat (AcroForms)
      1. AcroForm creation
      2. Creating accessible PDFs
    4. Fields
      1. Field types
        1. Common field types
        2. E-signature fields
        3. Initials field
        4. Recipient name field
        5. Recipient email field
        6. Date of signing field
        7. Text field
        8. Date field
        9. Number field
        10. Checkbox
        11. Radio button
        12. Drop-down menu
        13. Link overlay
        14. Payment field
        15. Attachments
        16. Participation stamp
        17. Transaction number
        18. Image
        19. Company
        20. Title
        21. Stamp
      2. Field content appearance
      3. Field validations
      4. Masked fields values
      5. Setting show/hide conditions
      6. Calculated fields 
    5. Authoring FAQ
  4. Sign Agreements
    1. Sign agreements sent to you
    2. Fill & Sign
    3. Self-signing
  5. Manage Agreements
    1. Manage page overview
    2. Delegate agreements
    3. Replace Recipients
    4. Limit Document Visibility 
    5. Cancel an Agreement 
    6. Create new reminders
    7. Review reminders
    8. Cancel a reminder
    9. Access Power Automate flows
    10. More Actions...
      1. How search works
      2. View an agreement
      3. Create a template from an agreement
      4. Hide/Unhide agreements from view
      5. Upload a signed agreement
      6. Modify a sent agreement's files and fields
      7. Edit a recipient's authentication method
      8. Add or modify an expiration date
      9. Add a Note to the agreement
      10. Share an individual agreement
      11. Unshare an agreement
      12. Download an individual agreement
      13. Download the individual files of an agreement
      14. Download the Audit Report of an agreement
      15. Download the field content of an agreement
  6. Audit Report
  7. Reporting and Data exports
    1. Overview
    2. Grant users access to reporting
    3. Report charts
      1. Create a new report
      2. Agreement Reports
      3. Transaction Reports
      4. Settings Activity Report
      5. Edit a report
    4. Data Exports 
      1. Create a new data export
      2. Web form data export
      3. Edit a data export
      4. Refresh the data export content
      5. Download the data export
    5. Rename a report/export
    6. Duplicate a report/export
    7. Schedule a report/export
    8. Delete a report/export
    9. Check Transaction Usage

Advanced Agreement Capabilities and Workflows

  1. Webforms 
    1. Create a web form
    2. Edit a web form
    3. Disable/Enable a web form
    4. Hide/Unhide a web form
    5. Find the URL or script code 
    6. Prefill web form fields with URL parameters
    7. Save a web form to complete later
    8. Resize a web form
  2. Reusable Templates (Library templates) 
    1. US Government forms in the Acrobat Sign library
    2. Create a library template
    3. Change a library template's name
    4. Change a library template's type
    5. Change a library template's permission level
    6. Copy, edit, and save a shared template
    7. Download the aggregate field data for a library template
  3. Transfer ownership of web forms and library templates
  4. Power Automate Workflows 
    1. Overview of the Power Automate integration and included entitlements
    2. Enable the Power Automate integration
    3. In-Context Actions on the Manage page
    4. Track Power Automate usage
    5. Create a new flow (Examples)
    6. Triggers used for flows
    7. Importing flows from outside Acrobat Sign
    8. Manage flows
    9. Edit flows
    10. Share flows
    11. Disable or Enable flows
    12. Delete flows
    13. Useful Templates
      1. Administrator only
        1. Save all completed documents to SharePoint
        2. Save all completed documents to OneDrive for Business
        3. Save all completed documents to Google Drive
        4. Save all completed documents to DropBox
        5. Save all completed documents to Box
      2. Agreement archival
        1. Save your completed documents to SharePoint
        2. Save your completed documents to One Drive for Business
        3. Save your completed documents to Google Drive
        4. Save your completed documents to DropBox
        5. Save your completed documents to Box
      3. Webform agreement archival
        1. Save completed web form documents to SharePoint Library
        2. Save completed web form documents to OneDrive for Business
        3. Save completed   documents to Google Drive
        4. Save completed web form documents to Box
      4. Agreement data extraction
        1. Extract form field data from your signed document and update Excel sheet
      5. Agreement notifications
        1. Send custom email notifications with your agreement contents and signed agreement
        2. Get your Adobe Acrobat Sign notifications in a Teams Channel
        3. Get your Adobe Acrobat Sign notifications in Slack
        4. Get your Adobe Acrobat Sign notifications in Webex
      6. Agreement generation
        1. Generate document from Power App form and Word template, send for signature
        2. Generate agreement from Word template in OneDrive, and get signature
        3. Generate agreement for selected Excel row, send for review and signature
  5. Custom Send workflows
    1. Custom Send Workflow Overview
    2. Creating a new Send Workflow
    3. Edit a Send Workflow
    4. Activate or Deactivate a Send Workflow
    5. Send an agreement with a Send Workflow
  6. Share users and agreements
    1. Share a user
    2. Share agreements

Integrate with other products

  1.  Acrobat Sign integrations overview 
  2. Acrobat Sign for Salesforce
  3. Acrobat Sign for Microsoft
    1. Acrobat Sign for Microsoft 365
    2. Acrobat Sign for Outlook
    3. Acrobat Sign for Word/PowerPoint
    4. Acrobat Sign for Teams
    5. Acrobat Sign for Microsoft PowerApps and Power Automate
    6. Acrobat Sign Connector for Microsoft Search
    7. Acrobat Sign for Microsoft Dynamics 
    8. Acrobat Sign for Microsoft SharePoint 
  4. Other Integrations
    1. Acrobat Sign for ServiceNow
    2. Acrobat Sign for HR ServiceNow
    3. Acrobat Sign for SAP SuccessFactors
    4. Acrobat Sign for Workday
    5. Acrobat Sign for NetSuite
    6. Acrobat Sign for VeevaVault
    7. Acrobat Sign for Coupa BSM Suite
  5. Partner managed integrations
  6. How to obtain an integration key

Acrobat Sign Developer

  1. REST APIs 
    1. Methods documentation
    2. SDK/Developer Guide
    3. API FAQ    
  2. Webhooks 
    1. Webhook overview
    2. Configure a new webhook
    3. View or edit a webhook
    4. Deactivate or reactivate a webhook
    5. Delete a webhook
    6. Two-way SSL certificates
    7. Webhooks in the API
  3. Sandbox
    1. Sandbox overview
    2. Link your Production and Sandbox
    3. Sandbox asset types

Support and Troubleshooting

  1. Customer Support Resources 
  2. Enterprise Customer Success Resources 

Adobe Acrobat Sign release schedule and prerelease documentation

Adobe Acrobat Sign rolls out at least three updates per year, categorized as major or minor releases. Additional minor updates may be introduced as needed to address system or customer issues.

  • Major Releases bring significant updates, new features, and multiple enhancements.
  • Minor Releases focus on smaller improvements and user experience tweaks. These occur between major updates, typically one to two times per cycle.

To prevent disruptions, new features are disabled by default and must be manually enabled by an account or group admin.

For Health and Life Sciences customers requiring compliance validation, Acrobat Sign partners with a third-party vendor to provide a validation package for every major release containing features to minimize your risk factor. 

Note:

This Prerelease Notes page is regularly updated as new information becomes available, so its content is relatively dynamic.

While this page is localized, the process takes time, which may result in localized versions differing slightly from the authoritative US English version.

For the most accurate and up-to-date information, we recommend referring only to the US English page.

Adobe Acrobat Sign follows a structured schedule for publishing release notes and documentation updates:

8 Weeks Before Production Release

  • The prerelease page publishes a summary of expected features and updates, typically four weeks before the Sandbox launch.
  • Any feature changes after this point are noted in the Errata section.
  • Resolved issues are not included at this stage.

4 Weeks Before Production Release (Sandbox Launch)

  • The prerelease page is updated with detailed documentation on new and updated features.
  • Links to prerelease support documentation (available in US English only) are added as needed.
  • The initial Resolved issues section is published, with ongoing updates over the next four weeks.

Launch Day

  • The official release notes are updated with final feature details and links to production support documentation.
  • The prerelease page is refreshed to highlight the next release cycle.
  • Documentation is published after release verification in the live system, typically after 7 pm PT, though complex updates may take longer.
  • The final Resolved issues list is added to the US English release notes, with localized versions updated later.

Government Cloud Release

  • The Government Cloud environment typically updates between two days and several weeks after the production release, as some features may require additional evaluation before deployment.
Note:

Sandbox documentation is designed for the production environment. Links found in the prerelease content target production URLs, meaning those links may lead to older existing documentation or 404 results if the target page is new and hasn't been published yet (e.g., when the link is pointing to a new feature in the same release).

When the release is published, the new pages will also be published, and links will properly resolve to their production URLs.

Sandbox availability

Customers accessing the Acrobat Sign Sandbox environment can typically access the new release functionality four weeks before launch.

  • The Sandbox environment must pass all production quality assurance procedures at the same quality level as the regular production environment.
  • Adobe strives to have 99.9% availability in the Sandbox environment, but customers should note that the Adobe Unified SLA does not formally cover the Sandbox.
  • The Sandbox environment uses the same status page and outage procedures as the regular Production environment.


Releases

Alert:

This article contains prerelease information. Release dates, features, and other information are subject to change without notice.

May 2025 (Minor release) v16.0.1

Sandbox deployment: April 22, 2025

Production deployment: May 20, 2025

GovCloud deployment: May 22, 2025

Improved Functionality

  • Improve recipient data security by configuring recipients with restricted access - The Restricted Access to Agreements feature enhances privacy by preventing agreements from being attached to a recipient's Acrobat Sign userID (if they have one). When enabled, the Recipient Agreement Access option appears in the Recipient Settings section on the Compose page. Administrators can configure this setting to enable it by default and make it editable by senders.
    When a recipient is marked as restricted, they are treated as if they do not have an active Acrobat Sign user account. As a consequence, the agreement does not appear on their Manage page. This prevents accidental data leakage due to group-level sharing relationships.

    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
    Review the Restricted access to agreements configuration controls >
    Updated Request Signature documentation >
     
  • API support for the Restricted Access to Agreements feature - Organizations that use the API to compose and send agreements can now use the Restricted Access to Agreements feature as part of their recipient configuration. The API implementation of this feature has one experiential difference with regards to when the document can be accessed if the 2nd factor authentication type is set to "None":
    • Within the Acrobat Sign interface, the recipient may not View or Download the agreement until it is signed. Even if no 2nd factor authentication is configured, access to the agreement is disabled by suppressing the View and Download actions.
    • When using the API, the agreement may be viewed and downloaded with the token after authentication is passed. In the case where no 2nd factor authentication is configured, the agreement can be viewed or downloaded before it is signed.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group

  •  Expanded Country support for Phone Authentication – Phone Authentication and agreement delivery via SMS now support these additional Countries and Country Phone codes: 
    • Falkland Islands (Malvinas) (+500)

Available environments: Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
 

Experience Changes

  • Webform support case submission now requires login for legacy enterprise accounts - Users with legacy enterprise accounts must now sign in with their Acrobat Sign credentials before using the online webform to submit a support case. This authentication step ensures the case is linked to the correct account and routed to the appropriate support team.

    Available environments: 
    Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Enabled by default; Not editable
    Review the new process >
     

REST API/Webhook Updates

The below updates are presented in the prerelease notes for disclosure purposes. Full documentation for API and Webhook updates can be found in the Acrobat Sign developer documentation when the version update is delivered to the production servers.

  • GET /agreements API Now Served from a Microservice - The GET /agreements endpoint is migrating from the Acrobat Sign core application to a dedicated microservice. As part of this transition, search requests will retrieve data from the search service (secondary storage) instead of the primary database. This change enhances service stability and prevents atypical API calls from affecting the Acrobat Sign experience.
    • The maximum page size for the GET /agreements call is now 500 agreements per request. Historically, the search service did not fetch more than 100 agreements per page. If more agreements are required, multiple queries with a narrower scope may be necessary.
    • Since searches now occur in secondary storage, minor additional latency may be observed when calling the GET /agreements endpoint.
       
  • Update to API throttling - After the May 2025 release, new API throttling rules will be applied:
    • When high overall system load is detected, Acrobat Sign will throttle API requests across the entire system.
    • When high-usage customers are identified as contributing to overall system slowness, Acrobat Sign will throttle API requests specifically for that customer.

When an API request is throttled, it will be rejected with a 429 HTTP status code, along with the following:

        Response Body

    {
        "code":"THROTTLING_HIGH_SYSTEM_LOAD",
        "message":"Acrobat Sign system is experiencing high overall load, due to which subset of the requests are being throttled. Please try again in <wait_time_in_seconds> seconds.",
        "retryAfter": <wait_time_in_seconds>
    }

        Response Header

        X-Throttling-Reason : "high-system-load"
        Retry-After : <wait_time_in_seconds>

Upon receiving the above response, you can use the Retry-After header or the retryAfter in the response body to determine when to attempt the request again.

Retry Penalty

For all new accounts created after the May 2025 release, a penalty will be applied if the account does not adhere to the specified retry time interval.
If the same request is attempted again within this interval, the request will be throttled again, and the retry time interval will be reset.

Release errata - Elements added

Below are items that have been added to this release since the initial publishing of the pre-release notes.

  • Improve recipient data security by configuring recipients with restricted access - The Restricted Access to Agreements feature enhances privacy by preventing agreements from being attached to a recipient's Acrobat Sign userID (if they have one). When enabled, the Recipient Agreement Access option appears in the Recipient Settings section on the Compose page. Administrators can configure this setting to enable it by default and make it editable by senders.
    When a recipient is marked as restricted, they are treated as if they do not have an active Acrobat Sign user account. As a consequence, the agreement does not appear on their Manage page. This prevents accidental data leakage due to group-level sharing relationships.

    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account and Group
    Review the Restricted access to agreements configuration controls >
    Updated Request Signature documentation >
     

Release errata - Elements removed

Below are the line items that previously were announced as part of this release, but have since slipped to a later release date.

  • The modern Request Signature environment has become the only experience when creating a new agreement. All existing Commercial accounts have been switched to the modern environment - 
    • Administrators no longer have the option to enable the classic experience through the admin menu.
    • Customers using the Notarize integration will not be affected by this change.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Enabled by default; Not configurable
 

Resolved Issues

Issue Description
4477748 Summary: Users are unable to create OAUTH ACCESS-TOKEN due to a malformed domain in the API call.
Fix: The domain list for the Swagger controller has been updated.
4480357 Summary: Keyboard handling within the "Start from library" dialog is not working properly when screen readers are running
Fix: Multiple fixes to screenreader navigation to ensure all pages start are read as expected.
4498103 Summary: Incorrect Role Assignment in Bulk Send Feature. Always assigning a "Signer" role when adding yourself as the last recipient.
Fix: Removed options for other roles for the sender when they are added to the last participant position as it is intended that the sender will always be a signer.
4501417 Summary: Placing a seal signature field with a field template triggers an error that blocks further authoring.
Fix: Added code to process text tag "signer1" text tag elements.
4506667 Summary: If a Sender needs a Webform's First signer to verify their email, Webhook notifications are delayed until the first signer verifies the email. If the first signer's email is bounced, the webhook notification is delayed for 2 hrs due to an expectation that the documentsInfo parameter will be filled.
Fix: If the Sender needs a Webform's First signer to verify email, documentsInfo will not be populated in the webhook notification payload for the Agreement events (until first signer verifies the email). If the first signer's email is bounced, documentsInfo will not be populated in the webhook notification payload for the Agreement events.
4511940 Summary: The default font size of a multi-line text field does not adjust to the screen size, so the text is cut off while signing an agreement using a mobile phone.
Fix: Multi-line text field can no longer override the base class method.
4513457  Summary: Issue with parsing JSON when group name contains double quote character(s) in the group name.
Fix: Improved parsing code for group names to manage double quotes.
4515610 Summary: Calculated field values are changed when the webform is sent to additional Participants due to how floating-point numbers are handled on the backend and front end. 
Fix: Changing the implementation on the backend to use BigDecimal as the type for numbers
4516504 Summary: When you create a reusable template and use the New Experience view, the checkbox and radio buttons have pink borders instead of black borders due to the color value being truncated.
Fix: The hex value has been corrected to hold the correct value.
4520149 Summary: Some agreements do not update their status after being signed due to a rare race condition when setting the next_to_sign flag.
Fix: Additional logging has been added to catch this condition and resolve it before recipients interact with the agreement.
4521246 Summary: Template sharing within multiple groups is not working and throws errors when Advanced Account Sharing is enabled, and the sending process starts from the Home page.
Fix: The template picker sourced from the Home page has been updated to properly fetch the shared template.

July 2025 (Major feature release) v16.1

Adobe Acrobat Sign Release 16.1

Sandbox deployment: June 24, 2025

Production deployment: July 22, 2025

GovCloud deployment: July 24, 2025

Improved Functionality

  • Improved control over group-based sharing - Organizations using advanced account sharing can now optionally restrict the shared view of their agreements to only those agreements sent from the user's group. Agreements sent to a user from an external group will be filtered out to protect potentially private user communications that would be inappropriate to share generally. This filter only applies to the group-level shares (sharing a group to another group or user), and does not apply to user-based shared (sharing a user to a group or another user).

    Available environments: 
    Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account or Group
     
  • Acrobat Sign for Government gets a mobile-first upgrade - Government users can now access the modern interface, designed to simplify signing on mobile devices through an easy-to-configure, form field-only interface.

    Available environments: 
    Government | Available tiers of service: Acrobat Sign for Government | Configuration scope: Account or Group
     
  • Custom Email Templates available for Acrobat Sign for Government - Customers on the GovCloud platform can now create custom email templates for their agreement notifications and reminders.

    Available environments: Government | Available tiers of service: Acrobat Sign for Government | Configuration scope: Account or Group
     
  • Use WhatsApp to send agreement links directly to a recipient's mobile device - The WhatsApp integration in Acrobat Sign has been expanded to include the option to send agreement notification and reminder links directly to a recipient's WhatsApp enabled device.

    Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account or Group
     
  • Auto-tagging support for PDF accessibility compliance - Acrobat Sign now identifies untagged and scanned PDFs and applies accessibility tagging automatically, preserving the tag tree from sending through signing. This reduces manual burden and supports compliance with WCAG and Section 508 standards.

    Available environments: 
    Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account or Group
     
  • Native PDF/A support for long-term document preservation - Acrobat Sign now supports conversion, validation, and export of documents in PDF/A format (ISO 19005), helping organizations meet stringent archiving standards and regulatory requirements. Documents retain their PDF/A conformity across the full agreement lifecycle—upload, signing, and storage.

    Available environments: 
    Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account or Group
     
  • New Identity Providers (IdPs) Added to Acrobat Sign - Acrobat Sign is expanding its list of supported identity providers (IdPs) to enhance the recipient's authentication options. The following new IdPs are now available:
    • Australia Post ID
    • eID Easy

These additions expand Acrobat Sign's compatibility with global identity verification standards, supporting seamless and secure authentication across multiple industries.

Available environments: 
Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account and Group
 

  • Fast-track your template migration to Acrobat Sign with automated template conversion - The new template migration feature helps account admins quickly bring their templates from other services into Acrobat Sign. Upload a template ZIP file, convert it automatically, and review results in the authoring environment—no technical expertise needed.

    Available environments: 
    Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account or Group
     

Experience Changes

  • Add users directly in Acrobat Sign (VIP only) - VIP-licensed accounts can now add and configure users directly from the Users tab—no need to navigate to the Adobe Admin Console.

    Available environments: 
    Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Enabled by default; not configurable
     
  •  Admin Console Role assignment now available in Acrobat Sign - To streamline setup, Acrobat Sign now allows account admins to assign key Admin Console roles—Product and Support Admin—without leaving the product interface.

    Available environments: 
    Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account or Group
     
  • Improved digital signature application - The process for applying a cloud-based digital signature has been refined to reduce the number of interactions the signer must complete when applying their signature certificate.

    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: The new process is enabled by default, not configurable.
     
  • The modern Request Signature environment has become the only experience when creating a new agreement. All existing Commercial accounts have been switched to the modern environment - 
    • Administrators no longer have the option to enable the classic experience through the admin menu.
    • Customers using the Notarize integration will not be affected by this change.

Available environments: Sandbox, Commercial | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Enabled by default; Not configurable
 

  • Easier HIPAA onboarding through in-product guidance - Organizations subject to HIPAA can now begin the enablement process within Acrobat Sign via a new self-service workflow. The system sends an automated request to Support and tracks progress based on the BAA signature and system configuration.

    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account
     
  • Streamlined admin setup from the Home Page - Acrobat Sign introduces a new Account Management section to help account admins quickly access key configuration tools. Add users, organize groups, connect integrations, and migrate templates directly from the Home Page—no digging required.

    Available environments: 
    Sandbox, Commercial, Government | Available tiers of service: Acrobat Standard, Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Account or Group
     

REST API/Webhook Updates

The below updates are presented in the prerelease notes for disclosure purposes. Full documentation for API and Webhook updates can be found in the Acrobat Sign developer documentation when the version update is delivered to the production servers.

  • OAuth 2.0 capabilities have been extended to group-level administrators - Group-level admins now have the authority to use OAuth 2.0 tokens.

    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Account or Group
     

Release errata

There are no items that have slipped from this release as of this time.

September 2025 (Minor release) v16.1.1 (Tentative)

The September 2025 release is a minor release containing updates, and fixes for customer-reported issues.

  • Sandbox release: August 19, 2025
  • Production release: September 16, 2025
  • GovCloud release:  September 18, 2025

October 2025 (Major feature release) v16.2

The October 2025 release is a major release containing features, updates, and fixes for customer-reported issues.

  • Sandbox release: September 15, 2025
  • Production release: October 7, 2025
  • GovCloud release:  October 9, 2025

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