上次更新時間
2025年6月2日
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亦適用於 Document Cloud
- Creative Cloud User Guide
- Introduction to Creative Cloud
- Download, install, set up, and update
- Download Creative Cloud apps
- Open Creative Cloud apps
- Start workspace
- Update Creative Cloud apps
- Change the language of your Creative Cloud apps
- Uninstall the Creative Cloud desktop app
- Uninstall or remove Creative Cloud apps
- Fix errors installing Adobe apps
- How and when to use the CC Cleaner tool
- Apps available for download
- Manage your account
- Changes to Creative Cloud for individual plans
- Changes to Creative Cloud for teams plans
- Web and mobile access with new Adobe Creative Cloud plans
- Convert a Creative Cloud trial to a paid membership
- Reset your Adobe password
- Change your Adobe plan
- Update credit card and billing address
- View, download, or email your Adobe invoice
- Fix a failed or missed payment
- Cancel Adobe trial or subscription
- Find support for free and discontinued products
- Sign in to your Adobe account
- Sign in to your company or school account
- Understand Creative Cloud subscription terms and refund policies
- Creative services
- Collaboration and storage services
- What are cloud documents
- Cloud documents FAQ
- Create or convert files to cloud documents
- Set up cloud documents to use offline
- Revert to an earlier version of a cloud document
- Share your work for commenting
- Why can't I see my cloud documents offline?
- Creative Cloud Libraries
- Collaborate on Creative Cloud Libraries and folders
- Collaboration FAQ
- Sync your files using cloud storage
- Find how much cloud storage you have
- Set sync options
- Discontinuation of Creative Cloud Synced files
- Download Synced files and content
- Projects
- Organize libraries
- Creative Cloud mobile apps
- Enterprise and teams
- Adobe Content Authenticity
- Generative AI in Creative Cloud
讓您的付款方式保持最新狀態。 了解如何更新您的信用卡或簽帳卡卡號和到期日期,以及修復任何卡片錯誤。
註解:
您有團隊計劃嗎? 了解如何更新您帳戶的信用卡詳細資料、帳單地址或稅務識別碼。
如何更新您的付款資訊
註解:
您的付款詳細資料的任何更新都會自動套用到所有現有和新發票。
-
選取前往 Google 商店或前往 App Store。
系統會提示您存取 Google 或 Apple 支援頁面。
常見問答
為什麼我無法更新信用卡資訊?
如果您無法更新您的資訊,請確保您未在帳單日期更新資訊。 此外,待付款持續 30 天或以上可能會造成帳戶遭停用。 若有這種情況,請聯絡我們,以便重新啟動您的帳戶並更新您的帳單資訊。
我可以將同一張信用卡或簽帳卡用於多個計劃嗎?
如果您的帳戶內有多個計劃都是使用同一張信用卡或簽帳卡,所有計劃的付款詳細資料都會獲得更新。 (在某些地區,您的銀行可能會針對簽帳卡收取手續費。)
我的主要付款方式失敗了。 該怎麼辦?
如果您的主要付款方式失敗或無法收取全部金額,Adobe 可能會在您的帳戶中以其他任何付款方式收取欠款,包括部分或增加的付款金額。
為什麼我的信用卡被拒絕?為什麼我被要求提供另一張信用卡?
您的信用卡可能因多種原因而被拒絕,例如卡片詳細資料不正確,資金不足或銀行設定的限制。請提供另一張信用卡,即可繼續購買。
我的訂閱會如何收費?
只有在您的免費試用期結束後,而且您未取消訂閱時,我們才會向您收取訂閱費用。任何顯示的授權請求是以驗證信用卡為目的且會被撤銷,因此不會產生費用。