使用手冊 取消

更新付款資訊

  1. Creative Cloud User Guide
  2. Introduction to Creative Cloud
    1. Common questions | Creative Cloud
    2. Creative Cloud system requirements
    3. Creative Cloud file sync | Known issues
  3. Download, install, set up, and update
    1. Download Creative Cloud apps
    2. Open Creative Cloud apps
    3. Start workspace
    4. Update Creative Cloud apps
    5. Change the language of your Creative Cloud apps
    6. Uninstall the Creative Cloud desktop app
    7. Uninstall or remove Creative Cloud apps
    8. Fix errors installing Adobe apps
    9. How and when to use the CC Cleaner tool
    10. Apps available for download
  4. Manage your account
    1. Changes to Creative Cloud for individual plans
    2. Changes to Creative Cloud for teams plans
    3. Web and mobile access with new Adobe Creative Cloud plans
    4. Convert a Creative Cloud trial to a paid membership
    5. Reset your Adobe password
    6. Change your Adobe plan
    7. Update credit card and billing address
    8. View, download, or email your Adobe invoice
    9. Fix a failed or missed payment
    10. Cancel Adobe trial or subscription
    11. Find support for free and discontinued products
    12. Sign in to your Adobe account
    13. Sign in to your company or school account
    14. Understand Creative Cloud subscription terms and refund policies
  5. Creative services
    1. Using Adobe Stock in Creative Cloud apps
    2. Using Adobe Fonts in Creative Cloud apps
    3. Upload your fonts to Creative Cloud
    4. Creative Cloud Market is no longer available
  6. Collaboration and storage services
    1. What are cloud documents
    2. Cloud documents FAQ
    3. Create or convert files to cloud documents
    4. Set up cloud documents to use offline
    5. Revert to an earlier version of a cloud document
    6. Share your work for commenting
    7. Why can't I see my cloud documents offline?
    8. Creative Cloud Libraries
    9. Collaborate on Creative Cloud Libraries and folders
    10. Collaboration FAQ
    11. Sync your files using cloud storage
    12. Find how much cloud storage you have
    13. Set sync options
    14. Discontinuation of Creative Cloud Synced files
    15. Download Synced files and content
  7. Projects
    1. Project overview
    2. Create Projects
    3. Share Projects
    4. Create new folders and libraries
    5. Move folders and libraries
  8. Organize libraries
    1. Create groups in libraries
    2. Delete groups in libraries
    3. Delete elements in libraries
    4. Move elements in libraries
  9. Creative Cloud mobile apps
    1. Common questions | Mobile apps
    2. Adobe Creative Cloud for mobile
  10. Enterprise and teams
    1. Enterprise Learn and Support
    2. Teams Learn and Support
    3. Quick start guide for team members
  11. Adobe Content Authenticity
    1. Content Credentials overview
    2. Use Content Credentials
    3. Adobe Content Authenticity (Beta)
    4. Inspect tool on Adobe Content Authenticity (Beta)
    5. Adobe Content Authenticity Chrome browser extension
    6. Content Credentials Generative AI training and usage preference
    7. Connect accounts for creative attribution
  12. Generative AI in Creative Cloud
    1. Generative credits access and use

讓您的付款方式保持最新狀態。 了解如何更新您的信用卡或簽帳卡卡號和到期日期,以及修復任何卡片錯誤。

如何更新您的付款資訊

  1. 在這裡登入:https://account.adobe.com/plans

  2. 選取「編輯帳單和付款」。

    編輯帳單和付款詳細資料

     被要求改為造訪 Google Play 商店或 Apple App Store 嗎?

  3. 選取「新增」或「編輯」。

    編輯帳單和付款詳細資料

  4. 輸入您的卡片詳細資訊,然後選取儲存

    編輯付款方式

註解:

您的付款詳細資料的任何更新都會自動套用到所有現有和新發票。

影片:更新信用卡資訊和帳單地址

如果您在步驟 2 中被要求造訪 Google Play 商店或 Apple App Store

  1. 在這裡登入:https://account.adobe.com/plans

  2. 選取前往 Google 商店前往 App Store

    編輯帳單和付款詳細資料

    系統會提示您存取 Google 或 Apple 支援頁面。

  3. 依照螢幕上的指示更新您的詳細資料。

    編輯帳單和付款詳細資料

    ApplePayment

常見問答

為什麼我無法更新信用卡資訊?

如果您無法更新您的資訊,請確保您未在帳單日期更新資訊。 此外,待付款持續 30 天或以上可能會造成帳戶遭停用。 若有這種情況,請聯絡我們,以便重新啟動您的帳戶並更新您的帳單資訊。

我可以將同一張信用卡或簽帳卡用於多個計劃嗎?

如果您的帳戶內有多個計劃都是使用同一張信用卡或簽帳卡,所有計劃的付款詳細資料都會獲得更新。 (在某些地區,您的銀行可能會針對簽帳卡收取手續費。)

我的主要付款方式失敗了。 該怎麼辦?

如果您的主要付款方式失敗或無法收取全部金額,Adobe 可能會在您的帳戶中以其他任何付款方式收取欠款,包括部分或增加的付款金額。

為什麼我的信用卡被拒絕?為什麼我被要求提供另一張信用卡?

您的信用卡可能因多種原因而被拒絕,例如卡片詳細資料不正確,資金不足或銀行設定的限制。請提供另一張信用卡,即可繼續購買。 

我的訂閱會如何收費?

只有在您的免費試用期結束後,而且您未取消訂閱時,我們才會向您收取訂閱費用。任何顯示的授權請求是以驗證信用卡為目的且會被撤銷,因此不會產生費用。

更快、更輕鬆地獲得協助

新的使用者?