User Guide Cancel

Overview of the new host onboarding

  1. Adobe Connect User Guide
  2. About Adobe Connect
    1. What's new in Adobe Connect
    2. Release notes
    3. Webinars
    4. Training
    5. System requirements
    6. Client capabilities
    7. Download Adobe Connect
    8. Keyboard shortcuts
    9. Accessibility
  3. Getting Started
    1. Basics
      1. New host onboarding
        1. Overview of the new host onboarding
        2. Get started with the onboarding tour
        3. Learn Hub
      2. Understanding pods
      3. Layouts
      4. Room templates
      5. Roles in Adobe Connect room
      6. Adobe Connect Central homepage
      7. Audio in Adobe Connect meetings
      8. Backstage
      9. Broadcast controls- Green room
      10. Adobe Connect room search
    2. Share audio/video
      1. Select mic, speaker, and camera
      2. Video pod
      3. Share webcam video
      4. Multiple video pods
    3. Engagement in Adobe Connect
      1. Pod management
      2. Custom pod
      3. Attendees pod
      4. Manage attendees
      5. Sharing basics
      6. Screen sharing in sessions
      7. Share a document
      8. Share a whiteboard
      9. Notes pod
      10. Chat pod
      11. Q & A pod
      12. Poll pod
      13. Quiz pod
      14. Web links pod
      15. Files pod
      16. Engagement dashboard pod
    4. Breakout rooms
      1. Understand breakout rooms
      2. Create breakout rooms
      3. Conduct breakout rooms
    5. Closed captioning
      1. Understand closed captions
      2. Manual and third-party captioning
    6. Recordings
      1. Understanding recording and transcript
      2. Record a session
      3. Edit session recording
      4. Edit recording transcript
      5. Manage recorded session
    7. Microsoft Outlook add-in
    8. Manage user content in Adobe Connect
      1. View reports and usage information about uploaded content
      2. Work with content in the Content library
      3. Work with Adobe Connect library files and folders
    9. Generative AI features
      1. Adobe Connect Help Assistant
      2. AI Generated Blogs
        1. Overview of AI Generated blogs
        2. Get started with AI Generated blogs
        3. Manage AI Generated blogs
        4. Support and Troubleshooting
  4. Adobe Connect Mobile
    1. Adobe Connect mobile app
    2. Key features of the app
    3. Get started with the Adobe Connect mobile app
    4. Tour the User Interface
    5. Attend a meeting using the app
    6. Manage profile and app preferences
    7. Connect an external calendar

Adobe Connect supports first-time hosts with in-room onboarding, guided help, and contextual learning tools. 

Adobe Connect includes an in-room onboarding tour that uses guided help to guide first-time hosts through the meeting interface. This guided tour uses guided help to introduce key areas of the interface, such as rooms, pods, and layouts.

To support continued learning, Adobe Connect includes the Learn Hub panel, which offers hosts easy access to video tutorials. Whether you're just getting started or exploring advanced features, you can learn at your own pace and stay up to date with the latest improvements without leaving the meeting room.

Additionally, the in-room Help Assistant acts as a smart support companion. You can ask it questions or describe what you're trying to do, and it will surface the most relevant information directly from Adobe Connect's user guide, helping you find answers and step-by-step guidance instantly, even during a live session.

Note

The new host onboarding feature is only visible to the host of the room. Presenters and participants will see the Help Center   instead.

Key benefits

The key benefits of the new host onboarding include:

Feature

Description

Interactive guided help

Step-by-step visual guidance to help hosts understand the meeting room interface.

First-time room entry trigger

The tour launches automatically when a host enters a room for the first time.

Essential room elements coverage

Highlights key elements such as Pods, Layouts, Room Search, and the Learn Hub.

Restart tour option

Hosts can manually restart the onboarding tour anytime through the Learn Hub panel.

Quick onboarding experience

Enables hosts to set up and manage sessions with ease, reducing time-to-setup.

Help Assistant

Identifies the user's need and provides contextual, step-by-step support in the chat itself.

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