Firefly AI Assistant FAQ

Firefly AI Assistant provides a new way to create. While most AI responds, Firefly AI Assistant orchestrates and executes.

• Firefly AI Assistant understands what you’re trying to create, chooses the right tools across Adobe’s creative apps, and executes complex multi-step workflows on your behalf — all inside a single, unified conversational interface.
• Firefly AI Assistant enables you to describe the outcome you want using your own words as it executes complex, multi-step workflows. Firefly AI Assistant introduces a fundamentally new way to create — one where you start with the vision, describe what you want, and shape it as it comes together with the help of the assistant.
• It can move from generating an image to editing a video to resizing assets for social, without having to switch between apps or guide its every step. You stay focused on the creative vision. The agent handles the rest behind the scenes.

Firefly AI Assistant utilizes capabilities from across Adobe's creative suite, including Photoshop, Lightroom, Illustrator, Premiere, Firefly, and more.

Additional tools and capabilities will be introduced soon.

The assistant is available for:

• Users with a Creative Cloud Pro, Firefly Pro, Firefly Pro Plus, or Firefly Premium plan subscription.
• Adult consumers aged 18 or older.
• English inputs.

The assistant is available but not optimized for:

• Non-English usage.
• All apps subscribers on enterprise (CCT/E).
• For EDU higher-ed.

The assistant is not available for:

• Adobe desktop apps, Firefly mobile web, or mobile app.
• Some legacy enterprise plans: CCT Standard AA (no SA), CCE v3 AA/SA, CCE Core AA/SA, CCE Pro AA/SA.
• K-12 (EDU).

Firefly AI Assistant draws on a range of tools and AI models across our creative ecosystem, including our Firefly family of models and partner models, to deliver the best possible creative outcome.

AI Assistant automatically selects across both Firefly and partner models depending on your request, unless a model is explicitly specified. Outputs created using Firefly models within AI Assistant are considered safe for commercial use. When using outputs generated from partner models within AI Assistant, you are responsible for determining whether a partner model is appropriate for your project. Details about partner models can be found on our partner models page.

Firefly AI Assistant only stores preferences that you explicitly ask it to remember. During a session, the assistant may reference these preferences to provide relevant responses or execute tasks, but it does not retain any additional information beyond what you have chosen to save. At any time, you can ask the assistant to delete all saved preferences. Learn more about creating, managing, and viewing your preferences.

Chat history is available in the left panel. You can delete or rename it by going to the left panel and selecting the three-dots icon for each chat. 

Firefly AI Assistant will support creative skills such as “Portrait Retouch,” “Prepare Product Photos,” “Create Social Variations,” and more.

Beyond the creative skills that work like prompt templates, the assistant will be able to tap into powerful and precision tools from across our creative suite, including Blur background (portrait), Blur, Auto tone, Auto straighten, Vectorize, Generate image, Transcode video, Generative expand, and more.

Firefly AI Assistant is built for conversation, so course-correcting is as natural as giving feedback to a collaborator. If the output isn’t quite right, you can describe what's off, what they would like changed, or where they want to take it next, and the agent adjusts accordingly. Because it understands creative intent and professional standards, it refines the work in ways that stay true to your vision and brand.

There’s no need to start over or switch tools. You can keep the conversation going until the work is exactly where you want it. You can also use the thumbs-up or thumbs-down option, along with the feedback option, to let us know what did or didn’t work.

No matter which generative AI models we may give a choice to use within our creative apps, user content is not and will not be used to train generative AI models.

Tell the agent your preference in plain language. For example, you can specify how you want outputs formatted or which tools to prioritize.

Preferences are stored at the user level and automatically applied across all your chats. Support for project-level preferences may be added in the future.

Ask the agent to update or delete a preference using natural language. For example, “Change my preference to…” or “Remove my preference for…”.

Ask the agent to list your current preferences. There is currently no centralized interface for viewing them.

Skills are prebuilt workflows that guide you through multi-step creative tasks.

You can invoke skills explicitly (for example, by typing /batch-edit-photos) or implicitly, where the agent detects your intent and runs the appropriate skill automatically.

Tell the agent to avoid using a skill. For example, say “without using a skill” or “keep it simple.”

No. Creating custom skills is not currently supported.

Simply describe what you want to create. The agent will use available tools to complete your request, even without a specific skill.

Yes. Additional skills are planned and will be introduced throughout the beta period.

No. During the beta period, entitled users can create with Firefly AI Assistant without using their existing credit balance.

Entitled users get complimentary daily credits to use exclusively on Firefly AI Assistant during the beta. If you reach your daily limit, credits refresh at midnight GMT.

This limit has no effect on your existing credit balance outside of AI Assistant. Credits from your paid plan do not cross over to the AI Assistant, and the gifted credits from the AI Assistant can not be used elsewhere.

If you reach your daily limit, you must wait until credits refresh at midnight GMT before being able to generate again.