Control PDFs opening from Gmail and Google Drive

Last updated on Mar 11, 2026

Manage automatic PDF opening behavior for Gmail and Google Drive in Adobe Acrobat.

If you’ve installed the Adobe Acrobat extension for Chrome, PDFs opened from Gmail and Google Drive may open automatically in Adobe Acrobat. This behavior applies when viewing PDFs in Chrome. You can turn off automatic PDF opening if you prefer to use Gmail or Google Drive’s default viewer and turn it back on later if you want PDFs to open in Acrobat by default.

Turn off PDFs from Gmail opening automatically in Acrobat

Open a PDF from Gmail so it opens in Adobe Acrobat.

Select More options in the Acrobat viewer.

Turn off the Open PDFs from Gmail in Acrobat toggle.

Adobe Acrobat viewer showing the three‑dot menu with the “Open PDFs from Gmail in Acrobat” toggle highlighted.
Control whether PDFs from Gmail open automatically in Adobe Acrobat using viewer preferences.

Turn on PDFs opening automatically in Acrobat again

You can re‑enable this in two ways.

Turn on from Acrobat (recommended)

In Gmail, select a PDF link.

Select Adobe Acrobat to open the PDF in Acrobat.

Select More options in the Acrobat viewer.

Turn on the toggle for Open PDFs from Gmail in Acrobat.

PDFs from Gmail will now open automatically in Acrobat.

Turn on from Chrome settings

Use this option if you want to manage default behavior outside Gmail or enable it for Google Drive.

In Chrome, select the three-dot menu

Go to Extensions > Manage extensions.

Select Details for Adobe Acrobat: PDF edit, convert, sign tools.

Select Extension options.

Turn on default view options for:

  • Gmail
  • Google Drive
Adobe Acrobat Preferences page showing options to set Acrobat as the default viewer for PDFs from online links, Gmail, and Google Drive.
Acrobat preferences let you control whether PDFs from Gmail, Google Drive, and online links open automatically in Acrobat.

Select Save preferences.

PDFs from Gmail and Google Drive will now open automatically in Acrobat.