Known and fixed issues in Creative Cloud on desktop

Last updated on Sep 2, 2025

Learn about the status of known and fixed issues in Creative Cloud.

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System issues

Native Quick Actions not supported for Windows 11

Under review

App version Creative Cloud 6.5.0.348
Impacted device types Windows, macOS
Last updated March 22, 2025

Summary

Native File browser support is only available on Windows 10.

Next steps

Currently, there is no workaround, but our team is working to correct this issue. Check back for updates.

Unable to skip the app updates

Fixed

App version Creative Cloud
Impacted device types Windows, macOS
Last updated February 3, 2025

Summary

Creative Cloud recommends updating apps to the latest version even when the user declines to update.

Next steps

This issue has been solved. Please update to the latest version of the Creative Cloud desktop app. 

Error code 202 while installing the Creative Cloud desktop app

Fixed

App version Creative Cloud
Impacted device types Windows, macOS
Last updated March 15, 2025

Summary

Receiving error code 202 during the Creative Cloud desktop app installation or update workflow causes the installation or update to fail.

Next steps

This issue has been solved. Please update to the latest version.

Multiple login window issues with Adobe applications

Fixed

App version Creative Cloud 6.5.0.285
Impacted device types All
Last updated January 28, 2025

Summary

Multiple login windows open when authentication times out during an enterprise login, causing errors such as “Something went wrong,” Error 205, an invalid credentials pop-up, and daily login prompts.

Next steps

This issue has been solved. Please update to the latest version.