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- What's new
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Get set up
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- Preferences and settings
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Create and edit videos
- Create videos
- Edit videos
- Organize clips
- Change file formats
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Create and edit images
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Create and edit documents and webpages
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Create with templates
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Add effects to your designs
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Organize your designs
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Arrange layers and pages
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- Add multiple pages to designs
- Technical requirements for using the Bulk Create and Generate add-on
- Bulk create, and generate designs using add-on
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- Technical requirements for using Bulk create
- Set up a spreadsheet for bulk creating designs
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Arrange layers and pages
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Work with other Adobe files
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Share and publish
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Share and collaborate
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- Technical requirements for sharing videos to TikTok Ads Manager
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- Design for prints
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- Set Safe zones for social media posts
- Supported formats for Safe zones in Adobe Express
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Schedule and publish content
- Media specifications for Content Scheduler
- Content Scheduler overview
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- Connect Instagram for business account
- Connect X (Twitter), Pinterest, LinkedIn or TikTok
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- Generate captions for social media using generative AI
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- Shared Calendar access and permission
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- Add Social mentions in your social media posts
- Specifications for Social mentions
- Create LinkedIn ads in Adobe Express
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Share and collaborate
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Manage brands, libraries, and projects
- Create brands, libraries, and projects
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Manage collaboration
- Edit roles in brands
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- Best practices to apply brand colors and fonts
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- Leave shared brands
- Custom fonts overview
- Add custom fonts to your brand
- Brand style restrictions overview
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Adobe Express on mobile
- Get set up
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Create and edit designs
- Create images with generative AI
- Create text effects with generative AI
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- Generate editable templates with generative AI
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- Explore templates
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- Create and manage brands
- Delete files
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- Record videos in Adobe Express on mobile
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Troubleshoot
- Known and fixed issues
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File conversion issues
- Error notification when accessing prior files
- Unable to locate prior files
- Files converted from prior version of Adobe Express
- Unable to open Adobe Express on desktop
- Personal profile unavailable after upgrading to Adobe Express for Teams
- Favorites unavailable after upgrading to Adobe Express for Teams
- Video playback is slow in Adobe Express on Chromebook
- Video upload is slow in Adobe Express on Chromebook
- Browser extension issues
- Projects issues
- Linked assets issues
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Adobe Express subscription
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Adobe Express for education
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For educators
- Adobe Express for Education overview
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- Create assignments
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- Change email address for educator account
- Delete Adobe Express for Education account
- Migrate projects to the latest Adobe Express for iPad
- Troubleshoot Adobe Express on iPad
- Adobe Express Classroom integrations
- K-12 Education on iPad overview
- Install Adobe Express on iPad
- Adobe Express for Education FAQ
- For students
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For educators
Personal profile unavailable after upgrading to Adobe Express for Teams
Last updated on
Jun 19, 2025
Try this solution to resolve issues with your personal profile being unavailable after upgrading to Adobe Express for Teams.
After upgrading to Adobe Express for Teams, you have to sign in using your Business profile. If your personal profile isn't available as a selection during login, it may be due to automatic profile selection settings. To regain access to your personal profile, follow these steps:
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Once you're logged in, go to Account and Security > Sign-in and Security.
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Turn off the Select my profile automatically option.
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Log out and try logging in again.
Tip:
Disabling automatic profile selection allows you to choose between your personal and business profiles when signing in.
