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Last updated on
17 Sep 2025
Learn how to resolve error code 41 "Unable to access a critical file/directory" during Adobe app installation.
Error 41 occurs when the Adobe app installer cannot access a required file or directory. This is often due to restricted user permissions or modified folder access settings.
Insufficient user permissions
Adobe apps require administrator-level access to install successfully. Follow these steps to ensure sufficient access and install your apps seamlessly:
Verify that the directory containing the installer files has not been modified or restricted.
Once this is done, download and install the Creative Cloud desktop app using direct download links.
