Download the latest Adobe Provisioning Toolkit Enterprise Edition.
Migrate users from Acrobat Classic 2020 (serial number) to Acrobat Classic Feature Restricted Licensing.
Adobe Provisioning Toolkit Enterprise Edition is a platform-specific executable file, adobe_prtk.exe in Windows or adobe_prtk in macOS.
Open an elevated prompt (run as administrator), using the DOS command shell in Windows or a Terminal in macOS.
Navigate to the folder where you have downloaded the executable.
Deserialize a package using the following command:
macOS: adobe_prtk --tool=UnSerialize --leid=<LEID> [--deactivate] [--force]
Windows: adobe_prtk.exe --tool=UnSerialize --leid=<LEID> [--deactivate] [--force]
Supported arguments of the command:
--leid LEID |
The product’s licensing identifier (see Product identification). |
--locale locale |
Optional; a locale code. For a list of the codes and the corresponding locales, see Locale Codes. |
--deactivate |
Optional; deactivates the corresponding license from the system |
--removeSWTag |
Removes the SWTag files. SWTag refers to universal identification tag files for software application titles created as per ISO/IEC standards (ISO/IEC 19770-2). These files enable an accurate, consistent, and automated method for discovery and management of software assets. |
--force |
Forcefully deactivates the corresponding license from the machine |
Windows
Go to the Windows registry editor.
Navigate to the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\2020\Activation
Ensure that following setting is either unavailable or set to 0
IsAMTEnforced"=dword:00000000
macos
From the Go menu navigate down to Go to Folder in Finder, or hit Command+Shift+G.
Navigate to the following location:
/Library/Preferences/
Open the following file:
com.adobe.acrobat.pro.2020.plist
Ensure that the following setting is either unavailable or set to NO:
IsAMTEnforced=Boolean:NO
After completing the above procedures, each end-user machine has an unlicensed Acrobat version installed. To license this version, create and deploy a feature restricted license-only package to each machine. To do this, use the following procedures, based on the licensing activation method that your organization is using:
- Learn how to create and deploy Feature Restricted - Online.
- Learn how to create and deploy Feature Restricted - Offline.
- Learn how to create and deploy Feature Restricted - Isolated.