-
Setup and onboarding
- Explore Adobe Admin Console
- Sign-in and access
-
Licensing
- Licensing overview
- Licensing types
-
Identity and SSO
- Set up identity
- Integrate with Microsoft Entra
- Integrate with Google Sync
- Integrate with other SSO providers
- Troubleshoot
-
Directories, domains, and access
-
Directories and domains
- Create a directory for SAML identity providers
- Verify domain ownership
- Set up domains for directory authentication
- Move domains across directories
- Encrypted and trusted directory domain transfers
- Move directories between Admin Consoles
- Delete directories and domains
- Automatic account creation overview
- Enable automatic account creation
- Automatic federated account creation FAQ
- Domain enforcement
- Directory trusting
-
Directories and domains
-
Settings
- Asset settings
- Manage encryption
-
User management
- Understand user management
- Manage users and groups
- Manage admins
- Manage user roles
- Migrate users
-
Products and entitlements
- Manage products
- Manage product profiles
- Special programs plans
- Manage entitlements
- Manage automatic assignment
- Manage product access
- Manage self-service policies
- Manage app integrations
- Frame.io integration
- Manage product permissions
- Manage storage and assets
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Manage services
- Configure services
- Adobe Stock
- Custom fonts
- Adobe Asset Link
-
Deploy apps and updates
- Prepare for deployment
- Manage pre-generated packages
- Create packages
- Customize end-user experience
- Deploy packages
- Use third-party deployment tools
-
Manage Shared Device Licensing (SDL)
- Shared Device Licensing overview
- Deploy Shared Device Licensing
- Manage SDL profiles and user access
- Activate shared device licenses
- Use the Shared Device Licensing toolkit
- Recover shared device licenses
- Shared Device Licensing identity FAQ
- Shared Device Licensing deployment FAQ
- Shared Device Licensing access FAQ
- Known issues in Shared Device Licensing
- Adobe Update Server Setup Tool (AUSST)
- Adobe Remote Update Manager (RUM)
- Troubleshoot
- Contracts and renewals
- Reports and logs
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Get started with Global Admin Console
- Get started
- Manage your organization
- Reports audit
-
Get help
- Support options
-
General troubleshooting
- Microsoft Purview Information Protection support in Acrobat
- Use the Creative Cloud Cleaner tool to fix installation issues
- Fix app launch errors on Shared Device Licensing machines
- Technical support boundaries for virtualized or server-based environments
- Resolve trial and license expired errors
- Migrating to OAuth Server-to-Server Credentials
- Manage device authentication for Creative Cloud and Acrobat Pro
Enterprise admin permissions matrix
Review the permissions for each enterprise admin role in the Adobe Admin Console, grouped by area such as users, products, and storage.
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
Add domain |
✔ |
|||||||
View domain and domain listing |
✔ |
|||||||
Manage domain encryption keys |
✔ |
|||||||
Manage default org password policy |
✔ |
|||||||
| View default org password policy | ✔ |
Permissions |
System admin |
Contract |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
Grant system admin role to a user |
✔ |
|||||||
Revoke system admin role from a user |
✔ |
|||||||
Grant contract admin role to a user |
✔ |
✔* |
||||||
Revoke contract admin role from a user |
✔ |
✔* |
||||||
| Grant product admin role to a user | ✔ | ✔* |
✔** |
|||||
Revoke product admin role from a user |
✔ |
✔* |
✔** |
|||||
Grant product profile admin role to a user |
✔ |
✔* |
✔** |
✔** |
||||
Revoke Product Profile Admin role from a user |
✔ |
✔* |
✔** |
✔** |
||||
Grant user group admin role to a user |
✔ |
✔*** |
✔*** |
✔*** |
✔*** |
|||
Revoke user group admin role from a user |
✔ |
✔*** |
✔*** |
✔*** |
✔*** |
|||
Grant deployment admin role to a user |
✔ |
✔ |
||||||
Revoke deployment admin role from a user |
✔ |
✔ |
||||||
Grant support admin role to a user |
✔ |
|||||||
Revoke support admin role from a user |
✔ |
|||||||
* Only for the contracts to which the admin is assigned and the products that are part of those contracts ** Only for products, product profiles to which the admin is assigned *** Only for users added & user groups created by the admin |
||||||||
Permissions |
System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
View contract details |
✔ |
✔* |
||||||
| Add/remove contract admins | ✔ |
✔* |
||||||
Purchase products or licenses |
✔ |
✔* |
||||||
Accept initial Terms & Conditions |
✔ |
|||||||
Re-accept Terms & Conditions |
✔ |
✔* |
||||||
| * Only for the contracts to which the admin is assigned and the products that are part of those contracts |
||||||||
Permissions |
System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
Add user to org# |
✔ |
✔* |
✔ |
✔** |
✔ |
|||
| Bulk add users via CSV to org | ✔ |
|||||||
Remove user from org |
✔ |
|||||||
View user details and listing |
✔ |
✔* |
✔ |
✔** |
✔*** |
|||
Edit user profile |
✔ |
|||||||
Add Product Profile to user or group |
✔ |
✔* |
✔** |
✔** |
||||
Remove Product Profile from user |
✔ |
✔*** |
✔** |
✔** |
||||
Add Product Profile to multiple users |
✔ |
✔* |
✔** | ✔** | ||||
| View product profiles for a user | ✔ | ✔* | ✔** | ✔** | ||||
| View product user listing | ✔ | ✔* | ✔** | ✔** | ||||
# You can only add up to 10 users at once * Only for the contracts to which the admin is assigned and the products that are part of those contracts ** Only for products, product profiles to which the admin is assigned *** Only for users added & user groups created by the admin |
||||||||
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| Create user group | ✔ | ✔* | ✔** | |||||
| Remove user group | ✔ | |||||||
| Add user to user group | ✔ | ✔*** | ✔*** | ✔*** | ✔*** (can only add existing users) |
|||
| Remove user from user group | ✔ | ✔* | ✔*** | ✔*** | ✔*** | |||
| Assign user group to product license | ✔ | ✔* | ✔** | ✔ | ||||
| Remove user group from product license | ✔ | ✔* | ✔** | ✔*** | ||||
| View member of user group | ✔ | ✔* | ✔ | ✔ |
✔*** | ✔ | ||
| View list of user groups |
✔ |
✔* | ✔ |
✔ |
✔*** |
|||
* Only for the contracts to which the admin is assigned and the products which are part of those contracts ** Only for products, product profiles to which the admin is assigned *** Only for users added & user groups created by the admin |
||||||||
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View total number of licenses and/or consumables owned by the org | ✔ | ✔* | ✔** | ✔** | ||||
| View available products and product families | ✔ | ✔* | ✔** | ✔ | ||||
| Edit product license descriptions or data | ✔ | ✔* | ||||||
| Provision product license to a user | ✔ | ✔* | ✔** | ✔** | ||||
| Deprovision product license from a user | ✔ | ✔* | ✔** | ✔** | ||||
| Add new product license configuration | ✔ | ✔* | ✔** | |||||
| Edit services available for specific product license | ✔ | ✔* | ✔** | |||||
| View Permissions Tab | ✔ | ✔* | ✔** | ✔** | ||||
| Remove product access from a user (strip from all configs) | ✔ | ✔* | ✔** | |||||
* Only for the contracts to which the admin is assigned and the products which are part of those contracts ** Only for products, product profiles to which the admin is assigned |
||||||||
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View / use Storage tab | ✔ | ✔ | ||||||
| View Active and Inactive user folders | ✔ | ✔ | ||||||
| Delete Inactive user folders and transfer content | ✔ | ✔ |
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View / use Insights tab | ✔ | |||||||
| View/use dashboard | ✔ |
|||||||
| View / create reports | ✔ |
|||||||
| View audit logs | ✔ |
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View/use Packages tab |
✔ | ✔ |
| Permissions | System admin |
Contract admin |
Product admin |
Product Profile admin |
User Group admin |
Deployment admin |
Support admin |
Storage admin |
| View support tab |
✔ | ✔* |
✔ |
✔ |
✔ |
✔ |
✔ |
✔ |
| Manage support cases |
✔ |
✔ |
||||||
| * Only for the contracts to which the admin is assigned and the products which are part of those contracts |
||||||||