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Setup and onboarding
- Explore Adobe Admin Console
- Sign-in and access
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Licensing
- Licensing overview
- Licensing types
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Identity and SSO
- Set up identity
- Integrate with Microsoft Entra
- Integrate with Google Sync
- Integrate with other SSO providers
- Troubleshoot
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Directories, domains, and access
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Directories and domains
- Create a directory for SAML identity providers
- Verify domain ownership
- Set up domains for directory authentication
- Move domains across directories
- Encrypted and trusted directory domain transfers
- Move directories between Admin Consoles
- Delete directories and domains
- Automatic account creation overview
- Enable automatic account creation
- Automatic federated account creation FAQ
- Domain enforcement
- Directory trusting
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Directories and domains
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Settings
- Asset settings
- Manage encryption
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User management
- Understand user management
- Manage users and groups
- Manage admins
- Manage user roles
- Migrate users
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Products and entitlements
- Manage products
- Manage product profiles
- Special programs plans
- Manage entitlements
- Manage automatic assignment
- Manage product access
- Manage self-service policies
- Manage app integrations
- Frame.io integration
- Manage product permissions
- Manage storage and assets
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Manage services
- Configure services
- Adobe Stock
- Custom fonts
- Adobe Asset Link
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Deploy apps and updates
- Prepare for deployment
- Manage pre-generated packages
- Create packages
- Customize end-user experience
- Deploy packages
- Use third-party deployment tools
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Manage Shared Device Licensing (SDL)
- Shared Device Licensing overview
- Deploy Shared Device Licensing
- Manage SDL profiles and user access
- Activate shared device licenses
- Use the Shared Device Licensing toolkit
- Recover shared device licenses
- Shared Device Licensing identity FAQ
- Shared Device Licensing deployment FAQ
- Shared Device Licensing access FAQ
- Known issues in Shared Device Licensing
- Adobe Update Server Setup Tool (AUSST)
- Adobe Remote Update Manager (RUM)
- Troubleshoot
- Contracts and renewals
- Reports and logs
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Get started with Global Admin Console
- Get started
- Manage your organization
- Reports audit
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Get help
- Support options
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General troubleshooting
- Microsoft Purview Information Protection support in Acrobat
- Use the Creative Cloud Cleaner tool to fix installation issues
- Fix app launch errors on Shared Device Licensing machines
- Technical support boundaries for virtualized or server-based environments
- Resolve trial and license expired errors
- Migrating to OAuth Server-to-Server Credentials
- Manage device authentication for Creative Cloud and Acrobat Pro
Dedicated encryption keys FAQ
Get answers to common questions about dedicated encryption keys for your organization.
These questions typically arise when evaluating or managing dedicated encryption for your organization's content. Questions cover the scope of encryption, key management, and data access implications.
Yes. Adobe is updating dedicated encryption from directory-level to organization-level. When you enable encryption in the Admin Console, all users' assets in the organization are encrypted.
Yes, the Admin Console displays a notification when existing content has been encrypted.
Yes. You can revoke encryption at the organization level from the Admin Console. If you revoke the key, users will no longer be able to access encrypted content.
Re-enable the encryption key from the Admin Console to restore access to content whose encryption key has been revoked.
Yes, users can browse files, but they cannot access their contents when the encryption key is disabled.
The sync operation fails if the encryption key is revoked while a file sync operation is in progress.
No. Once you enable a dedicated encryption key, you cannot revert to using standard encryption keys.
Metadata, Lightroom photos, Adobe Color service data, Behance and Adobe Fonts data, Experience Cloud data, application preferences, and basic user account information are not encrypted using the dedicated encryption key.
Visit Adobe Trust Center for detailed security information.