Learn to manually delete media cache files for optimum Adobe Premiere Pro performance or troubleshooting.
Remember, deleting the files manually with Premiere Pro closed deletes the current media cache files, which is what you want to do when troubleshooting errors. After deleting the files, additional hard drive space becomes available. If you have completed older projects, it's a good idea to delete these files to save storage space and keep your computer's hard drive tidier.
- Go to media file locations.
- macOS: /Users/<username>/Library/Application Support/Adobe/Common
- Windows: \Users\<username>\AppData\Roaming\Adobe\Common
- Delete the files manually with Premiere Pro closed.
- After you delete the files, empty the trash.
Remember that a delay occurs after you delete all cache files and open a current project, as the files need time to rebuild. If you have a large project, budget enough time for the media cache files to rebuild.
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