Known issues in Premiere Pro

Find known issues and limitations in the latest release of Adobe Premiere Pro.

General known issues

Loading a large number of plug-ins takes a long time (only macOS) 

Issue: While loading a large number of plugins for the first time during startup, the application may seem to be non-responsive while initial loading is in progress. 

Workaround: Avoid aborting the application during this process because it will require those plugins to re-initialize again during launch. Clearing the plug-in cache will also require the initialization of the plugins. We are looking at ways to optimize this process in future versions.

Upgrade to macOS Sonoma (Version 14) leads to the video app failing on launch

Adobe video apps fail to launch on macOS Sonoma (version 14), and the following error message is displayed: Adobe Premiere Pro 2024 is damaged and can't be opened. You should move it to the Trash. This issue affects all versions of Adobe apps and isn't related to the new 2024 version update, so downgrading to 2023 versions will not resolve the issue. While Sonoma users are more likely to get this error, it may also appear if you use a previous macOS version.

Adobe video and audio products no longer support Rosetta

Starting with version 24.0, Adobe video and audio products no longer support Rosetta emulation (Intel versions running on Apple M1/M2).  Please be aware that the Creative Cloud desktop still shows the Rosetta option on M1/M2 machines, but this will still launch the native Apple Silicon version. Intel versions can only be run on Mac Intel machines.

The Open using Rosetta option is no longer available in the Get Info window.

Poor playback performance in Macintosh M2 Studio or Mac Pro with multiple monitors

Issue: A customer with a Macintosh M2 Studio or Mac Pro with multiple monitors may experience poor playback performance.

Workaround: Enable Displays have separate Spaces in macOS System Settings > Desktop & Dock.

Apple and Adobe are working on a permanent fix for this issue.

February 2024 Release (Version 24.2)

• Premiere Pro can become unresponsive for short periods of time when working in sequences using Text-Based Editing. 
• The Essential Graphics panel shows black thumbnails when the Windows user name has special characters. 
• ARRI ALEXA 35 LOGC4 footages experiences a green shift in preview post render in M1-based devices. 

December 2023 Release (Version 24.1)

When moving the playhead off of a selected clip in the Timeline panel, the bounding box of that clip will still show in the Program Monitor until the clip is deselected. 

Black patches can be observed in output with Turbulent Displace effect on Windows Intel machines when the value of Antialiasing for Best Quality parameter is High. Similar artifacts can also be observed with Twirl, Basic 3D, and Corner Pin effects when rendered with Software.

Premiere Pro gets impacted as Adobe Media Encoder crashes while attempting to copy-ingest some camera cards

Issue: Adobe Media Encoder is crashing while using the ingest-copy setting to import certain file structure camera cards such as ARRI, AVCHD, Canon XF, Panasonic P2, Canon RAW, XDCAM EX, or XDCAM HD, impacting Premiere Pro as it relies on Adobe Media Encoder for ingest. 

Workaround: Copy the camera card first, then import through the media browser with Ingest settings turned off.