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Last updated on
May 28, 2025
Learn how to deactivate apps on your old computer and reactivate them on a new one without uninstalling them.
If you bought a new computer and want to transfer your apps to it, deactivate your apps from the old computer so that you can use them on the new computer. If you can’t access your old computer, you can deactivate your apps from your Adobe account.
Note:
Uninstalling or deleting an Adobe app from the old computer or formatting the computer doesn’t deactivate the app.
Follow these steps to deactivate your apps from your old computer.
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In the Activated devices page, look for your old computer and select Deactivate under the Action column.
You can activate up to two devices at a time. You can activate up to two devices at a time. -
In the confirmation prompt, select Deactivate.
This deactivates your apps on the old computer, and you can now activate your apps on your new computer.
Note:The option to deactivate your apps from the account management page is only supported for Creative Cloud desktop apps.
