Depending on your system settings, the adobeTemp folder might be hidden. Learn how to view hidden files and folders in Windows.
-
Open File Explorer and enter <Root Drive>\adobeTemp in the address bar, and then press Enter. In the following example, the root drive is the C: drive.
Delete temporary Adobe setup files from the adobeTemp folder to resolve installation issues. Delete temporary Adobe setup files from the adobeTemp folder to resolve installation issues. -
Right-click the folder and select Properties.
-
In the Security tab, ensure that permissions for System and Administrators are set to Full Control.
Check and update folder permissions for adobeTemp to ensure proper access during installation. Check and update folder permissions for adobeTemp to ensure proper access during installation. -
Turn off your antivirus software temporarily or allow it to be listed. After installing the app, re-enable your antivirus software.
-
Free up some storage space, if needed. Learn how to free up storage space in Windows.
-
Select Retry in the installer.