Error 1923 causes installation failure for Acrobat

Last updated on Jul 30, 2025

Learn how to resolve error code 1923 "Service Adobe Acrobat Update Service (AdobeARMService) could not be installed" during Adobe app installation.

Error 1923 indicates that any one of the following has occurred when you were trying to update Adobe Acrobat or Acrobat Reader:

  • "A file is in use, and the installer cannot overwrite the file."
  • "The file is in use by any anti-virus or data-backup software you have installed on your computer."
  • "A previous uninstallation of Adobe Acrobat or Acrobat Reader was unsuccessful."

Solution

Learn how to resolve error 1923 that occurs when you try to update Adobe Acrobat or Acrobat Reader.