Error 213 causes installation failure

Last updated on Jul 30, 2025

Learn how to resolve error code 213 "There seems to be a problem with the download process" during Adobe app installation.

Error code 213 indicates that a file required for installation is missing in the server or that the server URL is incorrect.

Solution

  1. Select Retry to install the app again.

  2. If you still face the issue, connect to a different network and install the app again.