Verify that you are connected to the internet.
Last updated on
Jan 28, 2026
Learn how to resolve error code 206 "No Network connection or server disconnection" during Adobe app update.
Error code 206 appears when your device can’t connect to Adobe servers or when the internet connection is unavailable or interrupted.
To resolve this error, try these solutions in order:
Device isn't connected to the internet
An active internet connection is required to download and update Creative Cloud apps.
Once connected, select Retry to restart the download.
Network connection is restricted or unstable
If you have access to more than one internet connection, try switching to a different network and then attempt to install or update the app again.
Software firewall has restricted access to your device
Firewalls can block the Creative Cloud desktop app from accessing the internet.
- If prompted by your firewall, allow the Creative Cloud desktop app to establish a connection.
- If you're not prompted, temporarily disable the firewall and try the installation again. Refer to your firewall software documentation for help. Learn the best practices for configuring Windows Defender Firewall. Also, learn how to configure a firewall in macOS.
After configuring the firewall, select Retry in the installer.
Antivirus software is blocking the download
If the issue continues after checking firewall settings, temporarily disable your antivirus software and try the installation again. Refer to your antivirus software's documentation for instructions on temporarily disabling it.
Note
If you're in an enterprise environment, contact your IT administrator to configure the firewall settings.
