Open the Creative Cloud desktop app.
Last updated on
Jul 30, 2025
Learn how to resolve error code 240 "App installation or update failed" during Adobe app installation and update.
Error code 240 indicates an installation or update failure due to a revoked build.
Solution
Error 240 resolves automatically in 24 hours, but you can try resolving the issue immediately by manually checking for updates and updating the required app.
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In the Apps tab, select More actions in the Installed apps panel, and then select Check for updates.
The Creative Cloud desktop app checks for any available updates for your installed apps. The Creative Cloud desktop app checks for any available updates for your installed apps. -
Select View Updates to open the Updates window and see all the apps that you can update.
NoteIf you have turned on auto-updates, your apps will update automatically.
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Install or update an available version of the required app.
