Errors 81, 86, and 87 cause installation failure

Last updated on Nov 19, 2025

Learn how to resolve error codes 81, 86, and 87 "Another installer is already running" during Adobe Creative Cloud or Adobe Acrobat installation or updates.

These errors occur when installer processes from previous installations are still running in the background, preventing new installations or updates from starting.

Alert

Save your work before closing any apps to prevent data loss.

Another Adobe installer process may already be running

This error appears when a previous installation hasn't fully closed, or a related process is still active in the background. Follow these steps to close background processes for your operating system.