Select the Installation failed link in the error message.
Last updated on
Jul 30, 2025
Learn how to resolve error code 149 "Unable to delete the directory" during Adobe app installation or uninstallation.
Error code 149 indicates that your device could not delete a directory when installing or uninstalling an Adobe app.
Solution
In the error dialog box, select view error log.
In the error log window, look for the exact path of the directory.
Navigate to the directory using File Explorer on Windows and Finder on macOS.
Rename or delete the directory and then try install or uninstall the app again.
