Error 162 causes installation failure

Last updated on Jul 30, 2025

Learn how to resolve error code 162 "Installation failed" during Adobe app installation.

Error code 162 indicates that you might be trying to install your app with an outdated or damaged installer file. This doesn't let the app install as designed, giving you the error.

Solution

  1. Sign in to Adobe Home.

  2. Download and install the app again.