Open the Creative Cloud desktop app.
Last updated on
Jul 30, 2025
Learn how to resolve error code 192 "A newer version of the application is already installed" during Adobe app installation.
Error code 192 indicates that the installation has failed, as a newer version of the app is already installed on your computer.
Solution
Uninstall the version installed on your system, and then install the app again.
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Note
If your screen looks different, follow the instructions for the earlier versions of the Creative Cloud desktop app.
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Go to Apps > All Apps, and select More actions for the app you want to uninstall.
Selecting More actions will open the context menu. Selecting More actions will open the context menu. -
Select Uninstall in the context menu.
The context menu for a Creative Cloud app includes options to open in the browser and uninstall. The context menu for a Creative Cloud app includes options to open in the browser and uninstall. -
Select Cancel, Remove, or Keep based on your preference.
- Cancel: Cancels the uninstallation.
- Remove: Removes the app notifications, alerts, interface settings, plugins, and other preferences.
- Keep: Retains the app notifications, alerts, interface settings, plugins, and other preferences.
Make sure to save any running project and close the app before uninstalling. Make sure to save any running project and close the app before uninstalling. -
Install the app again.
You can also install an older version of your app using the Creative Cloud desktop app.
