Source
Last updated on
May 28, 2025
Learn how to find your redemption code to activate your app if purchased from a store or online retailer.
You can find your 24-digit redemption code under the silver scratch-off label on product cards, on an insert in a boxed product, or in the body of an email if you purchased a digital product. Depending on how you bought your product, you may also need a serial number to activate it.
|
|
How to find the redemption code or serial number |
Reference images |
|
A prepaid card |
Find your redemption code beneath the scratch-off foil on the back of the card. |
|
|
A product box |
Serial number
Note:
For Elements products, the serial number is on the Windows DVD sleeve for versions 2024 and earlier. The 2025 version of the software no longer requires a serial number but is activated via a redemption code. Redemption code
|
|
|
An email from a reseller |
Find your redemption code or serial number in the email. |
|
