Error 1722 causes installation or update failure

Last updated on Jul 30, 2025

Learn how to resolve error code 1722 "There is a problem with this Windows Installer Package" during Adobe app installation or update.

Error 1722 indicates that you are trying to install or update Adobe Acrobat or Adobe Acrobat Reader using any of the following methods:

  • Using Help > Update
  • Install using the Creative Cloud desktop app
  • Download the update manually and install

The installation fails with the error message: "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallWebResources, location: <Product Install Path>\AcroCEF\RdrServicesUpdater.exe".

Solution

Learn how to resolve error code 1722.