Error 16 causes app launch failure

Last updated on Jul 30, 2025

Learn how to resolve error code 16 "Configuration error" when opening a Creative Cloud app.

Error code 16 indicates a configuration failure while launching a Creative Cloud app. This error usually occurs when permissions to application folders (Adobe PCD and SLStore) are set incorrectly. 

Solution

To fix this error, you must set permissions for both the Adobe PCD and the SLStore folders. Learn more about resolving configuration errors in Creative Cloud apps.