Learn how to resolve error code 205 "There is a problem with the downloaded file" during Adobe app installation.
Error 205 indicates that there was an issue with the downloaded file, which may be caused by a corrupted download or network-related problems. This can also occur if security software or firewall settings interfere with the download process.
Solution
To resolve this error, try these solutions in order:
Network restrictions or an unstable connection are causing installation issues
If you have more than one Internet connection, try using the other one. Then, install the app again.
Software firewall has restricted access to your computer
Firewalls can block the Creative Cloud desktop app from accessing the internet.
- If prompted by your firewall, allow the Creative Cloud desktop app to connect.
- If not prompted, temporarily disable your firewall and try the installation again. Refer to your firewall software documentation for help. Learn the best practices for configuring Windows Defender Firewall. Also, learn how to configure a firewall in macOS.
Once you've configured the software firewall, select Retry in the installer.
Your antivirus software is blocking the download
If the issue persists after checking your software firewall, temporarily disable the antivirus software. Check your antivirus documentation for information on temporarily disabling your antivirus.
If you're in an enterprise environment, contact your IT administrator to configure the firewall settings.
